Posted last month
Customer Care Representative
@ Dynacare
Canada
Overview
Dynacare is hiring a Customer Care Representative on a contract basis for about 4 months, working in the office at 830 King Edward Street in Winnipeg from 8:00am to 4:30pm. The role is the frontline point of contact for insurance accounts, resolving customer issues and suggesting ways to improve the customer experience. The posting requires a current criminal records check with vulnerable sector search, a child abuse registry check and an adult abuse registry check.
Responsibilities:
- Serve as main point of contact for insurance accounts
- Resolve customer issues and recommend service improvements
- Participate in system testing to enhance service quality
- Train new hires on the team
- Build rapport and gain knowledge from peer contact across divisions
Requirements summary:
- Strong written and verbal communication skills
- Empathy and composure with difficult customers
- Multitasking and prioritizing in a fast-paced environment
- Proficiency in MS Office Suite
- Community college diploma and customer service or call centre experience (asset)
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · jobvite
- Employer posting date
- 2026-10-04
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | criminal record, vulnerable sector |
| Education | College diploma (preferred) |
| Perks mentioned | Retirement plan, Stock or equity, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Dynacare
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Supporting healthy lives with commitment and care.
Full company description
Welcome to Dynacare, the leading provider of comprehensive health and wellness solutions in Canada. Our mission is to enhance the health and well-being of communities through accurate and timely diagnostic information. With a dedicated team of over 3,000 employees powered by state-of-the-art technology and scientific expertise, we deliver results that inspire hope, empowerment, and informed healthcare decisions. Trusted by customers, healthcare professionals, hospitals, corporate clients, and government agencies nationwide, we offer efficient specimen collection, accurate testing, and prompt reporting services. Our core values of compassionate care, resourceful solutions, accountability, collaborative teamwork, and customer satisfaction drive us every day. Our commitment to excellence is exemplified through our specialized sub-brands, each dedicated to providing outstanding health services: • Dynacare Plus: Through a secure online portal, we empower individuals to take control of their personal health, granting access to customized health information, test results, explanations, and personal health trends. • Dynacare Insurance Solutions: Meeting the evolving needs of the insurance industry, we offer risk assessment services, including lab testing, paramedical exams, tele-interviews, and wellness services for life insurance companies and advisors. • Dynacare Workplace: As a leading provider of workplace programs, we enhance workforce health and safety by promoting wellness, disease prevention, and conducting occupational health testing to ensure employee fitness for the job. • Dynacare Next: Shaping the future of diagnostics, we offer advanced services such as specialized genetic testing and pharmacogenomics. Join Dynacare today, and together we will shape the future of health and wellness in Canada. #JoinDynacare #HealthSolutions #InspireGrowThrive #DynamicCareers
- LinkedIn followers
- 37,128
- People associated on LinkedIn
- 1,938
- Reported office locations
- 115 Midair Court, Brampton, Ontario L6T5M3, CA
- Business categories
- Health Care
- Professional Services
- Wellness
- Biotechnology
- Medical
- Other recorded names
- Dynacare
- Dynacare (French)
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Welcome to Dynacare, the leading provider of comprehensive health and wellness solutions in Canada. Our mission is to enhance the health and well-being of communities through accurate and timely diagnostic information. With a dedicated team of over 3,000 employees powered by state-of-the-art technology and scientific expertise, we deliver results that inspire hope, empowerment, and informed healthcare decisions…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 1,001-5,000 employees |
| Headquarters | Brampton, Ontario |
| Organization type | Partnership |
| Open jobs on Jobsy | 259 |
| View page |
Job Posting: Customer Care Representative
Where YOU work makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.
Are YOU our next Customer Care Representative?
Dynacare is looking for a Customer Care Representative; you will be on the frontline and the face of Dynacare when it comes to resolving customer issues and helping us enhance customer experience. You will make an impact by displaying a high degree of care and support for Canadians and help them lead healthy lives.Your positive and helpful interaction will go a long way towards supporting a patient in need.
Status: Contract full-time (approx. 4 months)
Shift: 8:00am - 4:30 pm
Discipline: Customer Service
Work Style: In Office
Location: 830 King Edward Street, Winnipeg, Manitoba, R3H 0P5
Start Date: As soon as possible
Internal Posting Deadline: Internal posting expires on October 21, 2026
Why Dynacare is an amazing place for YOU:
- Join an award-winning "Top Employer" with meaningful and impactful career opportunities
- Access a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic, successful company through internal mobility opportunities
- Invest in your future through RRSP match benefits and an employee stock purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
- You are the frontline for Dynacare, serving as a main point of contact for all insurance accounts and deliver special projects customer service to all clients
- Build rapports and gain knowledge from peer contact of various divisions
- Participate in system testing for the organization to enhance the quality of service
- Show your leadership skills by providing employee training to new hires on the team
- Resolve customer issues and making recommendations on how Dynacare can enhance the customer experience
What YOU bring to the role:
- You bring strong written and verbal communication skills, and you can clearly articulate issues, concerns and inquiries
- You have empathy and keep your composure when dealing with difficult customers and make the customers feel heard and supported
- You are a get-up-and-go type when it comes to multi-tasking and prioritizing within a fast-paced environment
- You organize and complete projects accurately, on time and in a team environment
- You are an innovative thinker with attention to detail
- Proficiency in MS Office Suite
- Nice to have: Community College diploma and previous experience in customer service and or call centre
**This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.**
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare AccommodationPolicy a request for accommodation will be accepted as part of the Dynacare hiring process.
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