Posted 19 days ago
Customer Service Representative
@ Wall Colmonoy
Edmonton, Alberta
SIGNALS
Overview
Wall Colmonoy Canada is hiring a temporary Customer Service Representative for its Edmonton operations. The role supports customers by phone and email while covering Inside Sales, Purchasing, Production Coordination and Warehouse tasks as backup. Work spans office and warehouse environments, with quotations, sales order entry, invoicing, filing and purchase order follow-up.
Responsibilities:
- Prepare customer quotations and enter sales orders
- Support customer inquiries by phone and email
- Maintain customer files, documentation and invoicing
- Route incoming calls and handle filing and invoices
- Assist with order picking, shipments and purchasing
Requirements summary:
- Previous customer service or administrative experience
- Strong communication and customer-first approach
- Accuracy and attention to detail with multiple tasks
- Comfortable in office and warehouse environments
- Basic computer skills
- Purchasing process knowledge is an asset
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Office, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wall Colmonoy
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Job description
About Wall Colmonoy Canada
Wall Colmonoy Canada is a privately owned thermal spray supplier and manufacturer headquartered in Edmonton, Alberta. Known for rapid service, expert knowledge, and leading-edge products, we proudly serve clients across the oil & gas, petrochemical, and mining sectors.
Formerly Indurate Alloys, the company was founded in 2011 with a vision of delivering innovation, exceptional customer service, and high-quality, cost-effective products to thermal spray applicators across Canada. Over the past decade, the team has expanded facilities, grown product lines, built strong industry partnerships, and launched its own premium PTA powders.
In July 2024, Indurate Alloys joined the Wall Colmonoy family.
Today, our team continues that legacy of service excellence and technical expertise as part of Wall Colmonoy’s global group.
About the Role
We are seeking aCustomer Service Representative to support our Edmonton operations. This role primarily supports the company’s customers while also assisting team members across Inside Sales, Purchasing, Production Coordination, and Warehouse Operations. The individual will provide backup coverage when other team members are unavailable.
This is an excellent opportunity for someone looking to grow their career while learning multiple areas of the business in a supportive, hands-on environment.
Key Responsibilities
Customer Service & Inside Sales Support
Required:
Wall Colmonoy Canada is a privately owned thermal spray supplier and manufacturer headquartered in Edmonton, Alberta. Known for rapid service, expert knowledge, and leading-edge products, we proudly serve clients across the oil & gas, petrochemical, and mining sectors.
Formerly Indurate Alloys, the company was founded in 2011 with a vision of delivering innovation, exceptional customer service, and high-quality, cost-effective products to thermal spray applicators across Canada. Over the past decade, the team has expanded facilities, grown product lines, built strong industry partnerships, and launched its own premium PTA powders.
In July 2024, Indurate Alloys joined the Wall Colmonoy family.
Today, our team continues that legacy of service excellence and technical expertise as part of Wall Colmonoy’s global group.
About the Role
We are seeking aCustomer Service Representative to support our Edmonton operations. This role primarily supports the company’s customers while also assisting team members across Inside Sales, Purchasing, Production Coordination, and Warehouse Operations. The individual will provide backup coverage when other team members are unavailable.
This is an excellent opportunity for someone looking to grow their career while learning multiple areas of the business in a supportive, hands-on environment.
Key Responsibilities
Customer Service & Inside Sales Support
- Assist with preparing customer quotations and entering sales orders into company’s system.
- Support customer inquiries by phone and email with professionalism and urgency.
- Assist with maintaining customer files, documentation, and invoicing requirements.
- Answer incoming calls and route them to the appropriate team members.
- Assist with maintaining electronic and physical filing systems.
- Help generate, format, and send electronic invoices.
- Support general office tasks to keep daily operations running smoothly.
- Assist with order picking and shipment preparation
- Assist with purchasing materials and supplies, including issuing purchase orders and following up on deliveries and lead times
Required:
- Previous experience in customer service, administrative support, or office coordination.
- Strong communication skills and a customer-first approach.
- Ability to handle multiple tasks with accuracy and attention to detail.
- Comfortable working in both office and warehouse environments.
- Basic computer skills.
- Knowledge of purchasing processes, including purchase orders, vendor communication, and order follow-up, is beneficial.
Journal
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