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Customer Service Representative

@ Uline Canada Corporation

Edmonton, AB · Spruce Grove, AB · St. Albert, AB

$31–$36/hrFull-time
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SIGNALS

Pay:

$31–$36 an hour

Responsibilities:

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.
  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
  • Build business relationships with customers over phone, email and chat.
  • Understand customer needs and recommend Uline's best solutions.
  • Help customers navigate Uline's website and online ordering.

Requirements summary:

  • Minimum Requirements
  • High school diploma or equivalent.
  • Bachelor's degree preferred.
  • Prior customer service experience is a plus , but if you are eager to learn, we will train you!
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-10
First seen by our source
2026-11-11
Source record updated
2026-11-11

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Uline Canada Corporation

FieldValue
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Job description

Customer Service Representative

Pay from $31 to $36 per hour with significant growth and earning potential!

Edmonton Branch

Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned call centre where exceptional training and tools set you up for long-term career success.

Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM.

Why Customer Service at Uline?

  • Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support at our call centre.
  • Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing call centre.
  • Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.
  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
  • Build business relationships with customers over phone, email and chat.
  • Understand customer needs and recommend Uline's best solutions.
  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.
  • Excellent problem-solving, listening and communication skills.
  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

  • Company-paid extended health coverage and RRSP with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café, outdoor patio and walking path.
  • Monthly employee-appreciation events.
  • Opportunities for community involvement.
  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All positions are on-site.

Uline is an Equal Opportunity Employer

#LI-BA2

#LI-EDM001

(#IN-EDMCS)

#ZR-EDMCS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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