Posted 1 hour ago
Customer Service Representative - Temporary
@ Sutherland
Edmonton, Alberta
Overview
Sutherland is hiring a temporary customer service representative, working from home until April 3, 2027. The role takes incoming calls from families and schools in a scholarship program about student registration, applications and funding status. Equipment is provided; a reliable wired internet connection and a quiet, distraction-free workspace are required.
Responsibilities:
- Answer incoming calls about student inquiries
- Assist families and schools in the scholarship program
- Answer questions on scholarship applications and funding status
- Register students
Requirements summary:
- Customer service experience
- Excellent verbal and written communication
- Fluent English
- Familiarity with Microsoft Office
- Reliable hard-wired internet and quiet workspace
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-11-10
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sutherland
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We are a leading global business and digital transformation partner. We work with iconic brands worldwide.
Full company description
We are an AI-led digital transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform — so our AI reaches production and keeps improving.
- LinkedIn followers
- 1,280,694
- People associated on LinkedIn
- 66,549
- Reported office locations
- 1160 Pittsford-Victor Road, Pittsford (Rochester), NY 14534, US
- Total Corporate Center, Triangle Drive cor. 10th Avenue, Bonifacio Triangle, Bonifacio Global City, Taguig, PH
- Anillo Periférico, #301. Col. San Jemo, Monterrey, N.L, 64630, MX
- Gateway office Parks,, A6, 6th Floor, A1, GF, 5th,6th & 7th , B2 block, # 16, GST Road, Perungalathur,, Chennai, TN 600063, IN
- 500 Ouellette Avenue, Windsor, Ontario N9A1B3, CA
- 2401 NW 23rd Street, Suite 1A1, Oklahoma City, , OK 73107, US
- Level 12A, Tower 2, Avenue 5, The Horizon, Bangsar South, City, No: 8, Jalan Kerinchi, Bangsar South, Kuala Lumpur, Federal Territory of Kuala Lumpur 59200, MY
- 2 Brighton Road, Suite 300, Clifton, NJ 07012, US
- IT Park II, Ninoy Aquino Highway, Barangay Tibag, Tarlac City , 2300, PH
- Bulevard Sitnyakovo 48, 48 Sitnyakovo Blvd, floor 4, 6, 9., Sofia City, 1505, BG
- Alfa Building, 35 Gjilani Street, floor 0,1,2, Industrial Zone Veternik, Pristina, 10000, KO
- 7th floor, Main Post Building,1, Mahmoud Said Street,, Mahtet Misr, Shouhada Square, Alexandria, EG
- Rävala 2, Floor 2, 3., Tallinn, 10145, EE
- Jumeirah Lake Towers, Cluster T, Fortune Executive Tower, Office 1701, Dubai, UAE 336954, AE
- Milestone Buildcon Pvt Ltd Office Block No. 1 Ground &9th Floor, Bharatiya Centre of Information Technology (BCIT Thanisandra Main Road,, Bhartiya City,, Bengaluru, , Karnataka 560064, IN
- Carrera 68, Barranquilla, , CO
- 18C – D Ward Avenue, Mandeville, JM
- 6 - 10 South Camp Road, Kingston, JM
- Calle Norte 45 número 940, Col. Industrial Vallejo, Azcapotzalco, CDMX, 02300, MX
- 1313 Executive Blvd, Chesapeake, VA 23320-3671, US
- Unit 11-5A0, Creative Industrial Park, 328# Xinghu Street,, Suzhou Industrial Park,, Suzhou City, Jiangsu province, CN
- Technopolis, Plot #1,, 6th Floor C-SEZ, Kakkanad, Cochin, Kerala 682037 , IN
- Lanco Hills Technology Park Pvt Ltd,, 6th Floor, 99LH- Survey No 201, Lanco Hills - Mankonda Village, Telengana 500089, IN
- 4th ,5th ,6th Floor, K-10,Liberty Tower,, Reliable Plaza IT Park,MIDC, Kalwa Industrial Estate, Thane Belapur Road,, Airoli, Navi Mumbai, Maharashtra 400708, IN
- Camarines Sur, 4418, PH
- Luisa Square, IT Bldg. Villamor Street corner Jacinto Extension, Davao City, 8000, PH
- Pampanga-Clark B9,Office Center 09, Berthaphil Clark Center,, Jose Abad, Santos Avenue, Clark Freeport Zone, Clark, Pampanga 2023, PH
- Black Sea Capital, 29 Tsar Simeon Str,, Floor -1, 0, 1, 3, Varna , 9000, BG
- 30 St Mary Axe, London EC3A 8EP, London, GB
- 52 Short's Gardens, London WC2H 9AN, London, GB
- 101 Mission Street, Suite 1700,, San Francisco, California 94104, US
- 2144 S MacArthur Blvd, Springfield, Illinois 62704, US
- 21061 S Western Ave, Suite 350, Torrance, California 90501, US
- IT Building, 1st Floor,, Plot NO C-4 ,Badwai, Airport Road, Gandhi Nagar, Bhopal, Madhya Pradesh 462033, IN
- Business categories
- Finance
- Information Technology
- Consulting
- Information Services
- Lending
- Consumer Lending
- Financial Services
- Analytics
- Artificial Intelligence (AI)
- Outsourcing
- Other recorded names
- Sutherland
- Specialties
- IT Services
- Technology
- Healthcare
- Banking and Financial Services
- Insurance
- Travel & Entertainment
- Telecom
- software as a service
- Google Cloud
- Process Consulting
- Design Thinking
- Experience Labs
- Digital Transformation
- Customer Experience
- Conversational AI
- Data & Analytics
- and Retail and CPG
- Profile identifies a recruitment agency
- No
- Reported total investment
- 330,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We are an AI-led digital transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform — so our AI reaches production and keeps improving.
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 10,001+ employees |
| Headquarters | Pittsford (Rochester), NY |
| Organization type | Privately Held |
| Year founded | 1986 |
| Specialties | IT ServicesTechnologyHealthcareBanking and Financial ServicesInsuranceTravel & EntertainmentTelecomsoftware as a serviceGoogle CloudProcess Consulting |
| Open jobs on Jobsy | 3 |
| View page |
Company Description
Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?
Join Us.
Temporary position until April 3, 2027.
Job Description
In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.
We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.
Qualifications
- Excellent verbal and written communication skills; strong multitasking abilities
- Fluency in English
- Drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.
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