Posted 8 days ago
Demo Support Technician
@ L3Harris Technologies
Waterdown, Ontario
Overview
L3Harris WESCAM is hiring an advanced Demo Support Technician in Waterdown, Ontario, to maintain, configure and demonstrate MX-series optical sensor and targeting systems. The work covers demo asset management, customer demonstrations, repairs and logistics. The posted pay range is $70,000 to $95,000 per year.
Pay:
$70,000–$95,000 a year
Responsibilities:
- Maintain and configure demo, training and loaner MX systems
- Plan and execute in-house customer demonstrations
- Manage demo asset tracking, packing and shipping
- Repair, tune and update MX systems and modification kits
- Coordinate with sales account managers on demo configurations
Requirements summary:
- Experience operating and troubleshooting WESCAM MX products
- Ability to read electrical schematics and mechanical drawings
- Experience with test and measurement tools
- Familiarity with MPLAB and Xilinx tools
- Community college diploma in mechanical or electrical technology or equivalent
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-30
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-31
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Maintenance & repair |
| Work setting | Plant or factory, Laboratory |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Education | College diploma (preferred) |
| Fields of study | mechanical technology, electrical technology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
L3Harris Technologies
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Visit L3Harris.com for more information.
- LinkedIn followers
- 883,579
- People associated on LinkedIn
- 30,525
- Reported office locations
- 1025 W. NASA Boulevard, Melbourne, Florida 32919, US
- Business categories
- Information Technology
- National Security
- Business Development
- Commercial
- Industrial
- Aerospace
- Manufacturing
- Other recorded names
- L3Harris Technologies
- L3HHCM20
- Harris
- Profile identifies a recruitment agency
- No
- Reported total investment
- 2,250,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Visit L3Harris.com for more information.
| Field | Value |
|---|---|
| Industry | Defense and Space Manufacturing |
| Company size | 10,001+ employees |
| Headquarters | Melbourne, Florida |
| Organization type | Public Company |
| Open jobs on Jobsy | 137 |
| View page |
Advanced, Demo Support Technician
Job Code: 40419
L3HARRIS WESCAM Division
Waterdown, Ontario
About L3HARRIS WESCAM
As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and Airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they are a part of, produce stabilized high-magnification electro-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.
Primary Responsibilities
- Work independently to organize and maintain Demo / Training / Loaner & Ancillaries assets in the Demo Management Office (DMO) on continuous basis.
- Maintain Customer Experience Center technical setups for seamless training course delivery and demos
- Plan, setup and execute In-House Customer Demonstrations, showcasing the products capabilities and features
- Configure, troubleshoot, remedy and update all demo MX systems requiring repairs, tuning or TIB’s / Mod Kits.
- Take ownership of the “small tools” demo budget; order / re-supply damaged tools or consumables.
- Independently track and report on location of assets through Asset Tracking System (ATS) database
- Proactively create packing, transfer and / or shipping requests in ATS software management tool for shipping and receiving equipment.
- Independently handle daily shipping/ receiving of demo assets; pack and unpack equipment in and out of cases.
- Coordinate and communicate directly with Sales Account Managers and their customers to define demo concept of operation, equipment scope and systems configuration.
- Compile kit list, document and communicate MX system configurations to be demonstrated by others
- Collaboratively design/ fabricate missing ancillary equipment peripherals to support MX product installations on customer vehicle platforms or integrated mission systems
- Independently configure, backup and test MX camera features, options and stability proviso per customer and export requirements.
- Provide support to Demo technician in validating the proposed integrated system solution prior to customer equipment delivery.
- Make suggestions on support equipment procurement and solutions development for complex demonstration scenarios
- Perform daily safety inspections on all lift / handling equipment
- Receive, signoff, and dispense all miscellaneous packages delivered to shipping for Sales & Marketing and Customer Service Group
- Respond to / direct Customer / Sales Account Manager inquiries related to MX products
- Update BPMS documents, workflows and datasheets to ensure procedures are up to date and relevant to all products
Required Capabilities
- Experience with operating and troubleshooting WESCAM MX family of products
- Experience in the assembly and / or repair of WESCAM MX family of Products
- Ability to read and interpret electrical schematics and mechanical assembly drawings
- Familiarity with WESCAM maintenance software is an asset
- Experience in the use of test and measurement tools, including multi-meters, oscilloscopes, calipers etc.
- Familiarity with the use of software / firmware programing tools such as MPLAB and Xilinx
- Strong administrative skills with understanding of logistics operations.
- Knowledgeable in the use of MS-Office software programs
- Works proficiently alone or in-group setting.
- Ability to do small group presentations
- 3 years’ experience in the Maintenance and Repair of WESCAM MX family of products an asset
Desired Education and Experiences
- Community College Diploma in mechanical / electrical technology or equivalent
- Requires highly developed job knowledge/skills.
- 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.
*This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $70,000-95,000 /yr.
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