Deposit Support Assistant

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province.

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.

As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture
We’re looking for a motivated and detail-oriented individual to come on board as our permanent full-time Deposit Support Assistant. In this role, you will provide day-to-day administrative support and efficient and effective service delivery of Synergy’s products and services to internal teams supporting Legacy Synergy branch locations.

How you’ll be spending your time

• Responding to requests and inquiries received via email, phone and ticket requests
• Performing administrative functions related to payment services, accounts, and transactions
• Establishing new or edit existing demand, non-registered and registered deposit accounts
• Creating new and troubleshooting existing digital payment services as well as provide elevated support for digital channels
• Completing quality assurance and imaging for documentation and risk scoring for new memberships
• Collaborating with internal teams to execute on departmental and organizational initiatives
• Ensuring all activities are in compliance with relevant legislation, regulation, policies and procedures

The way people describe you

• Attention to detail and strong analysis skills
• Strong collaboration skills to ensure the needs of our team and members are met
• Demonstrate openness and innovation; looking for ways to improve and simplify work processes
• A desire for continuous learning and growth
• Participate fully as a member of the team, supporting a positive work environment

The experience you bring

• Grade 12 diploma
• 1 - 3 years of job-related experience or equivalent combination of education and experience
• Experience working with deposit-related products and services in a financial service setting would be considered an asset
• Tech savviness and comfort working with a variety of software programs including MS Office Suite
• Experience with legacy Synergy systems and processes would be considered an asset

Salary range

$45,820 - $57,275 annually

Benefits and perks

The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

• Generous vacation benefits, giving you time to spend on what’s most important to you
• Competitive benefit package options, covering all aspects of personal wellness
• Pension matching to support you towards retirement
• Preferred rates for all your banking needs, helping to make life more affordable

Depending on location of work, union membership may be required.

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. This opportunity closes on November 15, 2026, so apply now! If you have questions about this position, please contact Natasha Hudy at [email protected].

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