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Posted 2 hours ago

Dispatcher

@ GFL Environmental

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Windsor, Ontario

1+ years experience
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SIGNALS

Overview

GFL Environmental is hiring a Dispatcher to coordinate daily routes, field customer requests and driver check-ins for its waste collection operations. The role solves operational issues in real time and requires extended hours, with occasional weekends. Pay depends on responsibilities, experience and location, and full employer-paid health benefits are offered.

Responsibilities:

  • Schedule service and dispatch calls to drivers based on routes and real-time locations
  • Handle customer service change requests and field customer calls and emails
  • Perform end-of-day driver check-ins and manage route sheets
  • Coordinate with routing, maintenance, sales and operations teams
  • Assist leadership in setting daily driver staffing levels

Requirements summary:

  • High school diploma required
  • 1–2 years of experience in transportation, dispatch or customer service
  • Proficient in MS Office with fast, accurate typing
  • Excellent verbal and written communication, including two-way radio
  • Willingness to work extended hours and occasional weekends

Tools & skills

TRUXMS OfficeOutlookExcelWordtwo-way radiorouting software

Benefits mentioned

DentalVisionRetirement planEmployee assistance
Source and dates

Employer career site / ATS feed · paradox

Employer posting date
2026-11-06
First seen by our source
2026-10-11
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentBusiness operations
Experience1+ years
Scheduleovertime, weekends
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
EducationHigh school (required), College diploma (preferred)
Fields of studytransportation, logistics, call center customer service
Perks mentionedRetirement plan, Employee discount, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

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GFL Environmental

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation. Through a strategically located network of facilities across Canada and the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers. We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements. At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life. ------------------------------------------------------------------------------------------ GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols. Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels. Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales. Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.

LinkedIn followers
170,621
People associated on LinkedIn
8,102
Reported office locations
  • 100 New Park Place, Vaughan, Ontario L4K 0H9, CA
Business categories
  • Environmental Consulting
  • Waste Management
  • GreenTech
Other recorded names
  • GFL Environmental Inc.
Specialties
  • Municipal / Residential Waste
  • Industrial / Commercial / Construction Waste
  • Construction & Demolition Services
  • Used Oil Collection
  • Hazardous Waste Management
  • Excavation Services
  • Shoring & Foundations
  • Soil Remediation
  • Vacuum Truck Services
  • Infrastructure Development
  • Recycling
  • Organics
  • Industrial Cleaning
  • HAZMAT Emergency Response
  • Landfill Disposal & Diversion
  • and Environmental Remediation
Profile identifies a recruitment agency
No
Reported total investment
5,167,778,866

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation. Through a strategically located network of facilities across Canada and the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to…

FieldValue
IndustryEnvironmental Services
Company size10,001+ employees
HeadquartersVaughan, Ontario
Organization typePrivately Held
SpecialtiesMunicipal / Residential WasteIndustrial / Commercial / Construction WasteConstruction & Demolition ServicesUsed Oil CollectionHazardous Waste ManagementExcavation ServicesShoring & FoundationsSoil RemediationVacuum Truck ServicesInfrastructure Development
Open jobs on Jobsy583
LinkedInView page
Job description

Job Summary: At GFL, our Dispatchers are at the heart of our daily operations—connecting our field teams, drivers, and customers to ensure smooth, efficient service delivery. In this key role, you will coordinate daily routes, field customer requests, manage driver check-ins, and solve operational challenges in real time to keep our communities running cleanly and seamlessly.


Why GFL:

  • Competitive Pay: Individual pay is determined by responsibilities, experience, and location.
  • Comprehensive Health Benefits: Full employer-paid medical, dental, and vision coverage for you and your family.
  • Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future.
  • Modern Fleet & Gear: Work out of safe, modern operational yards equipped with industry-leading dispatching and routing tools.
  • Nationwide Career Growth: Clear pathways for advancement across GFL’s growing national network.
  • Employee Support: Full access to our confidential Employee Assistance Program (EAP).
  • Green for Life Perks: Exclusive employee discount programs, perks, and team recognition initiatives.\

Requirements:

  • Education & Experience: High school diploma required (post-secondary education or specialized training in transportation, logistics, or call center customer service is an asset); 1–2 years of experience in transportation, dispatch, or customer service.
  • Technical Skills: Proficient in MS Office (Outlook, Excel, Word) with fast, accurate typing skills. Experience with TRUX waste management software is an asset (or a strong willingness and aptitude to learn).
  • Communication & Interpersonal Skills: Excellent verbal and written communication skills across phone, email, and two-way radio devices, with a strong customer focus.
  • Problem-Solving & Organization: Proven ability to multi-task, prioritize high-volume tasks, and troubleshoot service issues proactively under pressure.
  • Flexibility & Schedule: Willingness and ability to work extended hours, including occasional weekends as operational needs require.

Responsibilities:

  • Route Scheduling & Dispatching: Schedule service, handle customer service change requests, and dispatch calls to drivers based on designated routes and real-time driver locations.
  • Route Optimization: Collaborate closely with routing specialists and operations team members to optimize daily routes for maximum efficiency and responsiveness.
  • Driver Check-Ins & Paperwork: Perform end-of-day driver check-ins, distribute and collect route sheets, and review documentation to ensure complete and accurate data entry.
  • Customer & Issue Resolution: Field incoming calls and emails from customers, troubleshooting and resolving delivery or pickup problems before they become service issues.
  • Cross-Department Coordination: Communicate effectively with maintenance shop personnel, sales teams, and operations staff to resolve service issues and maintain clear role alignment.
  • Staffing & Operations Support: Assist leadership in determining daily driver staffing levels to maintain the optimal balance between customer responsiveness and route productivity.
  • Information & Data Management: Accurately record and document operational information from drivers and route logs, ensuring prompt distribution to appropriate internal departments.
  • Additional Duties: Perform additional operational support responsibilities as assigned by management.

#GFLTalent


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