First seen by our source: 29 days ago
Entry Level Customer Service (Work From Home)
@ Spade Recruiting
Halifax, Nova Scotia
Overview
Spade Recruiting is hiring a full-time entry-level remote customer service representative for a union-label supplemental benefits organization. The role connects union members with benefit options by phone or video, answers their questions, and helps complete applications. The posting offers a full benefits package, weekly pay and performance-based bonuses.
Responsibilities:
- Handle inbound and outbound member communication
- Schedule and conduct virtual or phone appointments
- Present benefit options clearly
- Assist with digital forms and applications
- Maintain accurate records
Requirements summary:
- Strong verbal communication skills
- Positive, professional and energetic attitude
- Ability to build trust with members
- Comfortable working independently remotely
- Customer service or sales experience helpful but not required
- Legally eligible to work in the US or Canada
Tools & skills
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Visa sponsorship, Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Spade Recruiting
| Field | Value |
|---|---|
| Open jobs on Jobsy | 33 |
About Us
We are a 100% union-label supplemental benefits organization, proudly serving working families for more than 60 years. Through partnerships with over 40,000 unions and associations across North America and internationally, we provide supplemental and permanent benefit programs designed to offer long-term protection and peace of mind.
Our focus is to educate, support, and protect members by helping them understand the benefit options available to them and ensuring they receive professional guidance throughout the process.
What You’ll Do
In this role, you’ll connect with union members who have requested information about their benefits. You’ll walk them through available options, answer questions, and help complete the necessary steps to ensure each member receives proper support.
Key Responsibilities
- Handle inbound and outbound communication with members
- Schedule and conduct virtual or phone appointments
- Present benefit options in a clear and professional manner
- Assist with completing digital forms, applications, and required documentation
- Maintain accurate records and follow quality-control guidelines
- Use basic computer systems, video platforms, and digital tools
- Participate in ongoing training, coaching, and leadership development
What We’re Looking For
- Strong verbal communication skills
- Positive, professional, and energetic attitude
- Customer service or sales experience is helpful, but not required
- Ability to build trust and communicate clearly with members
- Comfortable working independently in a remote environment
- Organized, reliable, and coachable
- Team-focused mindset with a willingness to learn
- Legally eligible to work in the United States or Canada
What We Offer
- Full benefits package
- 100% remote work environment
- Flexible work schedule
- Weekly pay
- Performance-based monthly bonuses
- Paid training and ongoing mentorship
- Growth opportunities into leadership roles
- Opportunity to qualify for company-sponsored trips to destinations such as the Bahamas, Cancun, Las Vegas, and other convention locations
Journal
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