Executive Assistant, Central Business Services (Kitchener)

Job Type: Permanent
Work Model: Hybrid
Reference code: 135076
Primary Location: Kitchener, ON
All Available Locations: Kitchener, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place, as our Executive Assistants have an integral role to play in helping support our leaders and their various initiatives.

What will your typical day look like?

The Deloitte hybrid work model strives to provide flexibility by empowering employees to make purposeful choices around where and how they work. However, there are some roles within our firm that require location-specific work, including this role. As such, there will be time where various business needs will require you to work in person from the Deloitte office in Kitchener.

As a Executive Assistant, your duties will include but not be limited to:

• Calendar management, including proactively identifying and resolving conflicts
• Complex domestic and international travel coordination, including arranging visas, following security protocols and immigration processes
• Inbox management, including organizing and escalating time-sensitive emails and approvals
• Time and expense management
• Virtual and in-person meeting (internal and external) coordination, attending and taking minutes when required
• End-to-end logistical support of staff and client activities, including on-site participation
• Distributing communications
• Peer-to-peer buddy support, teaming and collaboration

About the team

As a part of the Executive Support Services team within Central Business Services, we work to leverage appropriate firm resources to manage, own and minimize administrative tasks for our clients. Our team handles work-related matters on behalf of and alongside the Partners in a fast-paced environment. We focus on growth, connection, and continuous on-the-job learning and collaboration.

Enough about us, let’s talk about you

You bring the following must-have skills and experience:

• 1 to 5 years of executive support experience in a customer-service-driven, fast-paced setting or similar transferable skills.
• A focus on client service excellence, attention to detail and continuous improvement mindset.
• Proactive, solutions-driven, forward thinking and able to troubleshoot strategically.
• Collaborative with an ability to build relationships and support up to four (4) Partners
• Adaptability in light of fast paced change.
• Proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint); able to learn new technologies and AI driven tools quickly.
• Professional, diplomatic and excellent communications in English.

It would be great for you to have some of these nice to haves as well:

• Previous experience in a professional services firm is an asset.
• Fluency in French and Spanish is an asset.

Total Rewards

The salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.