Facilities Coordinator

Job Description

Facilities Coordinator

You will be working on a hybrid schedule as part of Fidelity's dynamic working arrangement.

Current work authorization for Canada is required for all openings.

At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services, and we're constantly seeking new and better ways to help our clients. As a privately owned company, we boldly embrace innovation as we continue to grow our business into the future.

Working with us means you'll be part of a diverse and dedicated team that makes a real difference every day. You'll have opportunities to grow your career in an inclusive environment where you'll feel valued and supported to be your best.

Who We Are

The Facilities team is responsible for creating and maintaining safe, efficient, and welcoming workspaces across Fidelity Canada's offices. We partner with employees, vendors, landlords, and business leaders to ensure our facilities operate smoothly while supporting workplace experience, business continuity, and health and safety objectives.

How You'll Make an Impact

As a Facilities Coordinator, you'll support day-to-day operations across Fidelity Canada's office locations while helping ensure our facilities, systems, and workplace services run efficiently. You'll work closely with internal stakeholders, vendors, contractors, and landlords to deliver an exceptional workplace experience and support facilities projects and operational initiatives.

Key Responsibilities

• Coordinate day-to-day facilities operations and respond to employee inquiries and service requests.
• Manage and monitor facilities work orders, ensuring timely resolution with vendors and service providers.
• Support meeting and event logistics, including room setup, vendor coordination, and catering arrangements.
• Assist with preventive maintenance programs and building infrastructure activities.
• Support facilities projects, reporting, workspace utilization initiatives, and process improvements.
• Create purchase requisitions, process invoices, and maintain vendor records and documentation.
• Coordinate building services, landlord requirements, inspections, and after-hours facility support.

What We Are Looking For

Experience

• Minimum 5 years of facilities management experience.
• Minimum 3 years of project management experience.
• Experience supporting budgets, invoice processing, and financial administration.
• Experience working with vendors, landlords, contractors, and multiple stakeholder groups.
• Experience using facilities management technologies and reporting tools.

Education

• Completion of secondary school plus additional post-secondary coursework in facilities management or a related field, or equivalent experience.
• Actively pursuing a Facilities Management certificate is considered an asset.
• A degree or diploma in project management or a related discipline is considered an asset.

Designations, Licenses, or Accreditations

• Facilities-related professional certifications are considered an asset.
• Certified Facility Manager (CFM) designation is considered an asset.
• Membership in a professional facilities management association, such as IFMA, is considered an asset.

This Is the Right Opportunity for You If You

• Have excellent customer service and relationship management skills.
• Communicate effectively and confidently with a wide variety of stakeholders.
• Are highly organized and able to manage multiple priorities simultaneously.
• Anticipate issues proactively and enjoy solving complex problems.
• Have working knowledge of building systems, building codes, HVAC, generators, UPS systems, and related infrastructure.
• Are comfortable using Microsoft Office and facilities management software, including workplace management and reporting tools.
• Enjoy identifying process improvements and using data to support decision-making.
• Thrive in a hands-on environment where no two days are the same.

Additional Information

• Participation in an on-call rotation is required.
• Support for preventive maintenance activities includes working one Saturday per month.
• Approximately 10% travel may be required.
• This role is eligible for overtime pay.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That's why we offer a competitive compensation package designed to support your success today and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $60,000 to $75,000 based on experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution, with no employee matching required.

We're proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization.

AI-Assisted Recruitment

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

• Canada's Top 100 Employers
o Greater Toronto's Top Employers
o Canada's Top Family-Friendly Employers
o Canada's Top Employers for Young People

• Great Place To Work® Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today's Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

• LinkedIn Top Companies in Canada

• Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer

Designations
• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team