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Posted 4 days ago

Front Desk Agent - Snow School

@ Red Mountain Resort

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Rossland, British Columbia

$18.25/hr
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SIGNALS

Overview

Red Mountain Resort is hiring a Front Desk Agent for the Snow School's 2026/27 winter season. The role runs the front sales desk, selling lessons, programs, clubs and camps to walk-in, phone and online customers. The posting states a starting wage of $18.25 per hour.

Pay:

$18.25 an hour

Responsibilities:

  • Sell Snow School lessons, programs, clubs and camps to walk-in, phone and online customers
  • Recommend the best product for each client's needs
  • Operate the Paradocs booking system and handle bookings and enquiries
  • Reconcile daily cash outs, invoices and central reservation bookings
  • Liaise between customers and instructors and management

Requirements summary:

  • High school diploma
  • Experience in a sales or front desk role
  • Cash handling experience
  • Snow school experience an asset
  • Ability to endure long days seated at the sales desk
  • Proficiency in Word, Excel and Gmail

Tools & skills

ParadocsGmailOutlook
Source and dates

Employer career site / ATS feed · adp

Employer posting date
2026-11-03
First seen by our source
2026-11-03
Source record updated
2026-11-07

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
SeasonalYes
Travelair: none · ground: none
Work settingOffice, Store
PositionMostly sitting
Physical demandsphysical low · computer high
EducationHigh school (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Red Mountain Resort

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

RED Mountain is the last great, unspoiled resort. Located in Rossland, BC, along the famous “Powder Highway,” RED delivers 4,200 acres of pristine skiing unfettered by overdevelopment. For 2013-14, we’ve added nearly 1,000 acres of mostly-intermediate terrain on Grey Mountain – an entirely new peak. (Well, OK, Grey’s been there for millions of years, but without runs or lifts on it.) With 300″/7.6m of annual snowfall, wide-open groomed runs, epic vertical (2,919ft/890m!), in-bounds cat-skiing, 360 degree descents off select peaks, a rich tradition, and the best tree runs in BC, come and enjoy fresh turns that you don’t have to fight for and find out what none of the fuss is about….

LinkedIn followers
1,386
People associated on LinkedIn
101
Reported office locations
  • 4300 Red Mountain Road, Box 670, Rossland, BC V0G 1Y0, CA
Business categories
  • Hotels & Resorts
  • Hotel and travel accommodation
Other recorded names
  • Red Mountain Resort
  • RED Mountain Resort
Specialties
  • Winter
  • snow
  • skiing
  • snowboarding
  • golf
  • mountain biking
  • lifestyle
  • customer service
  • food and beverages
  • holiday and vacation memories
  • quality family time
  • exercise
  • outdoor adventure
  • health
  • and fitness
Profile identifies a recruitment agency
No
Reported total investment
1,158,640

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

RED Mountain is the last great, unspoiled resort. Located in Rossland, BC, along the famous “Powder Highway,” RED delivers 4,200 acres of pristine skiing unfettered by overdevelopment. For 2013-14, we’ve added nearly 1,000 acres of mostly-intermediate terrain on Grey Mountain – an entirely new peak. (Well, OK, Grey’s been there for millions of years, but without runs or lifts on it.) With 300″/7.6m of annual…

FieldValue
IndustrySpectator Sports
Company size201-500 employees
HeadquartersRossland, BC
Organization typePrivately Held
SpecialtiesWintersnowskiingsnowboardinggolfmountain bikinglifestylecustomer servicefood and beveragesholiday and vacation memories
Open jobs on Jobsy18
LinkedInView page
Job description

RED Mountain Resort Snow School is now hiring for the a Front Desk Agent for the 2026/27 Winter Season! This position oversees the front end sales desk of the Snow School. You will be responsible for selling all Snow School products to walk in customers, phone reservations and internet enquiries. You must be knowledgeable about all snow school products and assist clients in choosing the best product.

Starting wage: $18.25 per hour

MAJOR RESPONSBILITIES

  • Customer Service
    • Excellent listening, communicating and selling skills
    • Provide personal attention and product suggestions
  • Product Knowledge
    • In-depth knowledge of all Snow School products: lessons, specialty programs, clubs and camps
    • Promote, market and up-sell products
    • Be familiar with all resort products, services and offerings
    • Follow Sales Desk Operating Manual
  • Staff Relations
    • Open and regular communications with Director, Assistant Director, instructors, Lead Hands, ticket office and accounting
    • Liaison between customers and instructors/supervisors: customer comments, customer requests, notes/tips to instructors
    • Regular communication and training between sales staff
    • Familiar with instructing staff levels and abilities
    • Awareness of event registration/special events held
  • Computer and Phone Skills
    • Operate Paradocs booking systems
    • Phone and computer bookings and enquiries
    • Proficient working knowledge of Word, Excel, Gmail
  • Cash Reconciliation
    • Accurate daily cash outs and trouble shooting
    • Reconcile invoices, Central Reservation bookings, school groups
  • Sales
    • Ability to run a fast paced sales desk and environment
    • Organize files, bookings, phone messages, notes and reminders

KEY KNOWLEDGE, SKILLS AND ABILITIES

Education

  • High school diploma

Experience

  • Experience working in a sales or front desk capacity
  • Cash handling experience
  • Experience working in a snow school an asset

Physical and Other Requirements

  • Endure long days sitting at the sales desk
  • Sustain high energy throughout the day
  • Move around furniture and chop wood/kindling
  • Professional appearance, wearing staff uniform and identification

Skills and Abilities

  • Ability to customize products for clients needs
  • Excellent customer service skills
  • Computer Skills: ability to use Word, Excel, Outlook and Internet for the purposes of sales and marketing, industry research, email bookings, online reservations
  • Exceptional interpersonal skills, problem solving and conflict resolution
  • Ability to multi-task in a high pressured environment,
  • Maintain a friendly and professional attitude

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