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Posted yesterday

Full Time Guest Service Agent

@ Canalta Group

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Lac La Biche, Alberta

$17–$18/hrFull-time
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SIGNALS

Overview

Canalta Group is hiring a full-time Guest Service Agent to check guests in and out, answer telephones and create memorable guest experiences at its hotels. The role involves shift balancing, paperwork and required training, with a competitive wage and group benefits for full-time staff.

Pay:

$17–$18 an hour

Responsibilities:

  • Check in and check out guests
  • Answer telephones with a welcoming experience
  • Balance shifts
  • Complete paperwork and required training
  • Maintain a clean, organized and safe workspace

Requirements summary:

  • Warrior's spirit and servant's heart
  • Fun-loving, positive attitude
  • Passion for continuous learning and growth
  • Commitment to honesty, hard work and high standards

Tools & skills

telephonePOS
Source and dates

Source type not verified · prevue

Employer posting date
2026-11-11
First seen by our source
2026-11-12
Source record updated
2026-11-12

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
PositionMostly standing
Physical demandsphysical low · computer moderate
Perks mentionedEmployee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Canalta Group

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Serving Western Canada with over 40 properties including our own Canalta Hotels, Hampton Inn&Suites, Ramada & BW

Full company description

Family owned and operated! We love creating smiles! From the very beginning, Cam Christianson and his family have been committed to hard work and excellence in service. In 1979, Cam and Sharlene purchased their first hotel in Stettler, Alberta and they’ve been operating hotels ever since. In 2003 ,Cam, Sharlene and their two sons Brooke and Blair relocated their head office to Drumheller, Alberta Today the Canalta Family consists of 41 properties including our own Canalta Hotels, Hampton Inn & Suites, Ramada, Best Western and Super 8 hotels. The commitment to excellence in service and quality still provides the foundation for the way they do business! Follow us: @Canaltahotels http://www.facebook.com/Canaltahotels @Canaltarewards http://www.facebook.com/Canaltarewards

LinkedIn followers
1,860
People associated on LinkedIn
230
Reported office locations
  • 2109 HWY-10, Drumheller, AB T0J 0Y0, CA
Other recorded names
  • Canalta Group
Specialties
  • Hospitality Managment
  • Food Services Managment
  • Construction Managment
  • and Customer Service
Profile identifies a recruitment agency
No
View all jobs Website

Family owned and operated! We love creating smiles! From the very beginning, Cam Christianson and his family have been committed to hard work and excellence in service. In 1979, Cam and Sharlene purchased their first hotel in Stettler, Alberta and they’ve been operating hotels ever since. In 2003 ,Cam, Sharlene and their two sons Brooke and Blair relocated their head office to Drumheller, Alberta Today the Canalta…

FieldValue
IndustryHospitality
Company size1,001-5,000 employees
HeadquartersDrumheller, AB
Organization typePrivately Held
Year founded1981
SpecialtiesHospitality ManagmentFood Services ManagmentConstruction Managmentand Customer Service
Open jobs on Jobsy10
LinkedInView page
Job description

7 Star Service is in our DNA and the Canalta Hotel Family is looking for our next secret weapon to join our team. This position won't bore you as everyday will be a new and exciting experience! You'll be immersed in the Canalta Hotel world assisting our guests to ensure they have a Legendary experience by creating "I-can't-believe-they-did-that" moments! At Canalta we are committed to honesty, hard work, amazing guest service and high standards. You will be empowered to provide a new, unprecedented level of service - one that ranks 7 Stars. We are looking for someone who possesses a Warrior's spirit, a servant's heart and a fun-loving attitude and who is up to the challenge and has a passion to continually learn and grow with our family.

Our Mission: Create "I-can't-believe-they-did-that" guest experiences through remarkably empowered team members

What you are responsible for:

  • Creating legendary guest experiences
  • Answering telephones providing a welcoming experience
  • Checking in and checking out guests
  • Shift balancing
  • Maintaining a clean and organized workspace
  • Complete required paperwork
  • Complete required training
  • Teamwork
  • Maintaining a safe work environment

What we offer you:

  • A fun and dynamic work environment
  • A competitive wage
  • Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
  • Use of Canalta managed hotels facilities (pool, waterslide, hot tub, fitness room) for you and your immediate family (based on hotel occupancy)
  • Team member discounts at Canalta managed hotels
  • Friends & family discounts at Canalta managed hotels

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