First seen by our source: 4 days ago
General Manager
@ Bosch Truck Group Inc. - Airdrie
Airdrie, Alberta
Overview
Bosch Truck Group Inc. is hiring a General Manager to lead all operations of its Airdrie truck dealership, including performance, profitability, customer satisfaction and staff development. The role carries full profit and loss responsibility and requires prior leadership experience in heavy equipment, automotive or commercial truck retail. The posting states a competitive salary with a performance-based incentive plan, plus health, dental and retirement benefits.
Responsibilities:
- Lead all dealership operations, performance and profitability
- Set annual business plans, budgets and performance objectives
- Oversee parts and service department performance and efficiency
- Build relationships with fleet, municipal and commercial customers
- Recruit, develop and retain high-performing employees
Requirements summary:
- Prior leadership experience in heavy equipment, automotive or commercial truck industry
- Full profit and loss responsibility for multi-department operations
- Strong financial analysis, budgeting and business planning skills
- Exceptional leadership and communication abilities
- Valid driver's licence with acceptable driving record
Tools & skills
Source and dates
Source type not verified · hireology
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Office, Store, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | required |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bosch Truck Group Inc. - Airdrie
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Glover Vision 2025 - The Art in Seeing What is Invisible to Others
Full company description
Glover International Trucks started with one location in Red Deer on November 1, 1976, and has grown to nine locations over the past 45 years. Locations include; Red Deer, Camrose, Airdrie, Drumheller, Medicine Hat, Taber, Brooks and 2 locations in Calgary. Our Vision throughout the years and moving forward is to support our clientele in “Lowering Running Costs” by providing “Best in Class” support and service. We drive efficiencies internally and for our loyal clientele; through technology awareness, training, and the ability to adapt to their ever-changing requirements. We are extremely proud of the programs we have developed over the years to provide opportunities for our team and clients. Our highly trained professionals are the “Best of the Best” and have been recognized year after year for exceeding Navistar's goals. Glover Vision – We have the ability and tools in place to drive your business forward and into the future. Time and technology never take a break. Glover’s commitment to your business as a valued client is to always support and supply opportunities for success. Together we are better; supporting each other and creating opportunities. AMVIC LicensedDealer.
- LinkedIn followers
- 1,719
- People associated on LinkedIn
- 125
- Reported office locations
- 226 Queens Drive, Red Deer, ALBERTA T4P 0V8, CA
- 5425 - 90th AVE SE, Calgary, Alberta T2C 4Z6, CA
- 3836 - 42nd Ave, Camrose, Alberta T4V 4B9, CA
- 78 Eastlake Crescent, Airdrie, Alberta T4A 2H4, CA
- 585 Premier Road, Drumheller, Alberta T0J 0Y0, CA
- 5391 - 61 Ave SE, Calgary, AB T2C 5N7, CA
- Other recorded names
- Bosch Truck Group Inc. - Airdrie
- Specialties
- Heavy Duty Commercial Truck Sales
- All Make Heavy Duty Truck Repairs and Service
- All Make Heavy Duty Truck Parts Sales
- Financing and Leasing
- and Customer Service
- Profile identifies a recruitment agency
- No
Glover International Trucks started with one location in Red Deer on November 1, 1976, and has grown to nine locations over the past 45 years. Locations include; Red Deer, Camrose, Airdrie, Drumheller, Medicine Hat, Taber, Brooks and 2 locations in Calgary. Our Vision throughout the years and moving forward is to support our clientele in “Lowering Running Costs” by providing “Best in Class” support and service. We…
| Field | Value |
|---|---|
| Industry | Wholesale |
| Company size | 201-500 employees |
| Headquarters | Red Deer, ALBERTA |
| Organization type | Privately Held |
| Year founded | 1976 |
| Specialties | Heavy Duty Commercial Truck SalesAll Make Heavy Duty Truck Repairs and ServiceAll Make Heavy Duty Truck Parts SalesFinancing and Leasingand Customer Service |
| Open jobs on Jobsy | 2 |
| View page |
General Manager
Company Overview:
Bosch Truck Group Inc. (formerly Glover International Trucks Ltd.) is an award-winning dealership network with nine locations across Alberta and British Columbia. For more than 50 years, we have helped our customers keep their businesses moving with reliable transportation solutions and trusted support. We are committed to delivering exceptional service, quality products, and innovative solutions that meet our customers’ evolving needs. Our goal is to set the industry standard for reliability, safety, and customer satisfaction by building lasting partnerships and creating value for our clients.
Position Summary
We are seeking an experienced and results-driven General Manager to lead all aspects of our Airdrie truck dealership operations. The General Manager is responsible for the overall performance, profitability, customer satisfaction, employee development, and operations of the dealership. This General Manager shall provide leadership and strategic direction of the dealership promoting a culture of safety, accountability, and exceptional customer service.
The successful candidate will possess strong business acumen, proven leadership experience, and a thorough understanding of transportation industry and dealership operations.
Key Responsibilities
Leadership & Operations
- Provide overall leadership and direction for dealership operations.
- Establish annual business plans, budgets, and performance objectives.
- Monitor financial performance and implement strategies to improve profitability and operational efficiency.
- Foster a positive workplace culture.
- Ensure alignment with business objectives and dealership OEM standards.
- Provide active leadership and oversight of parts and service department operations, ensuring workflow efficiency, shop and warehouse capacity utilization, technician productivity, and customer uptime objectives are achieved.
- Regularly review parts and service department performance, staffing levels, customer demand, and operational constraints, implementing strategies to improve efficiency, profitability, and customer satisfaction.
Sales & Business Development
- Oversee dealership operations and develop and execute strategies to achieve revenue and market share targets.
- Build and maintain strong relationships with key fleet, municipal, industrial, and commercial customers.
- Identify new business opportunities and implement solutions.
Service & Parts Operations
- Support Service and Parts departments in achieving operational and financial goals and customer experience objectives while ensuring accountability to established performance targets.
- Monitor key performance indicators including efficiency, productivity, recovery rates, and customer satisfaction.
- Ensure high-quality service delivery and effective inventory management.
- Promote proactive maintenance programs and customer retention initiatives.
- Participate in strategic customer meetings and support the resolution of major service-related concerns, escalations, and customer retention risks.
Financial Management
- Manage dealership financial performance.
- Review financial statements, forecasts, and operational reports.
- Control expenses while maintaining service quality and customer satisfaction.
- Ensure effective management of working capital, inventory, and assets.
- Review parts and service department financial performance, including parts sales with an emphasis on gross margin, parts inventory turns, labour gross profit, effective labour rate, recovery rate, technician productivity, warranty performance, and absorption metrics, ensuring corrective actions are implemented when required.
Customer Experience
- Champion a customer-first culture throughout the dealership.
- Resolve escalated customer concerns professionally and effectively.
- Monitor customer satisfaction metrics and implement improvement initiatives.
- Maintain strong relationships with customers, manufacturers, suppliers, and community stakeholders.
- Monitor service customer satisfaction, customer uptime metrics, repeat repair trends, and complaint resolution processes, ensuring continuous improvement initiatives are implemented.
People Leadership
- Recruit, develop, and retain high-performing employees.
- Provide coaching, performance management, and succession planning.
- Promote employee engagement, accountability, and professional growth.
- Ensure compliance with employment standards and company policies.
Safety & Compliance
- Ensure compliance with occupational health and safety requirements.
- Maintain environmental, transportation, and regulatory compliance standards.
- Oversee implementation of safety programs, emergency response procedures, and training requirements.
- Promote a culture where safety is a core operational value.
Qualifications
Required
- Previous leadership experience in the heavy equipment, automotive, or commercial truck industry.
- Demonstrated success managing multi-department operations with full profit and loss responsibility.
- Strong financial analysis, budgeting, and business planning skills.
- Exceptional leadership, communication, and relationship-building abilities.
- Valid driver's license with an acceptable driving record.
Preferred
- Experience with commercial truck manufacturers and dealer management systems.
- Knowledge of transportation, fleet maintenance, and commercial vehicle regulations.
- Experience working with OEM performance standards.
- Strong understanding of service department performance metrics, technician workforce management, fleet maintenance operations and fleet service business development.
Key Competencies
- Strategic Leadership
- Business Acumen
- Financial Management
- Customer Focus
- Team Development
- Change Management
- Negotiation & Relationship Management
- Operational Excellence
- Safety Leadership
- Problem Solving & Decision Making
What We Offer
- Competitive salary and performance-based incentive plan
- Comprehensive health and dental benefits
- Retirement savings plan
- Professional development opportunities
- Supportive and collaborative leadership environment
How to Apply
Interested candidates are encouraged to submit a resume and cover letter detailing their leadership experience and accomplishments within dealership, transportation, automotive, or heavy equipment operations.
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