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General Manager

@ Synectics Inc.

Kamloops, British Columbia

Full-time5+ years experience
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SIGNALS

Overview

Synectics Inc. is hiring a General Manager to oversee two hotel properties in Kamloops, British Columbia, reporting to the Chief Operating Officer. The role covers daily operations, financial performance, revenue management, guest satisfaction, supplier agreements, sales, human resources and property maintenance. The posting states a full-time position with a competitive benefits package.

Responsibilities:

  • Oversee daily operations of two hotel properties
  • Manage budgets, forecasting and revenue optimization
  • Lead, coach and develop team members
  • Monitor guest feedback and improve guest experience
  • Manage suppliers, purchasing and contracts

Requirements summary:

  • Five years of hotel supervisory or management experience
  • Strong financial management and reporting skills
  • Experience with hotel management systems
  • Proven ability to lead and develop teams
  • Post-secondary education in hospitality or business is an asset

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-15
Source record updated
2026-11-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityManager
DepartmentBusiness operations
Experience5+ years
Management experience5+ years
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
EducationBachelor’s degree (preferred)
Fields of studyHospitality management, Business administration
Perks mentionedRetirement plan, Employee discount, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Synectics Inc.

FieldValue
Open jobs on Jobsy49
Job description
General Manager - Hotel Operations

About The Role

Are you a passionate leader who enjoys developing teams, elevating guest experiences, and driving business success?

We are seeking an experienced and motivated General Manager to oversee the operations of two hotel properties in Kamloops, British Columbia. This role is ideal for a hands-on leader who can inspire and empower employees, strengthen operational performance, and create exceptional guest experiences.

Reporting to the Chief Operating Officer, the General Manager will be responsible for overseeing all aspects of hotel operations, including financial performance, revenue management, guest satisfaction, supplier agreements, sales strategy, human resources, and property maintenance. The successful candidate will play a key role in driving business growth, improving operational efficiency, and maintaining high standards of service.

Key Responsibilities

Oversee daily hotel operations to ensure efficiency, quality, and exceptional guest satisfaction.

Lead, coach, and develop team members, fostering a positive and accountable workplace culture.

Manage financial performance, budgeting, forecasting, revenue optimization, and operational reporting.

Monitor guest feedback and implement strategies to enhance the overall guest experience.

Oversee inventory management, supplier relationships, purchasing, and contract agreements.

Support sales initiatives and business development strategies to increase revenue and occupancy.

Manage human resources activities, including staffing, performance management, training, and employee development.

Ensure hotel facilities are well-maintained, safe, and compliant with applicable regulations and standards.

Address guest concerns and operational challenges professionally, using sound judgment and effective problem-solving skills.

Collaborate with corporate leadership to implement business strategies and achieve organizational goals.

Qualifications And Experience

Minimum of five years of experience in a hotel supervisory or management role.

Post-secondary education in hospitality management, business administration, or a related field is considered an asset.

Strong financial management skills, including budgeting, revenue management, inventory control, payroll, basic accounting, and reporting.

Experience with hotel management systems and operational procedures.

Proven ability to lead, coach, motivate, and develop high-performing teams.

Excellent written and verbal communication skills, with strong attention to detail.

Demonstrated ability to handle challenging situations with diplomacy, professionalism, and patience.

Strong analytical, investigative, problem-solving, and strategic planning skills.

Excellent organizational skills, with the ability to prioritize tasks and implement effective solutions.

High levels of integrity, accountability, confidence, and sound judgment.

A proactive, results-oriented approach with the flexibility to adapt to changing business needs.

Must be legally entitled to work in Canada.

What We Offer

Opportunities for professional growth and leadership development.

A collaborative work environment with experienced hospitality professionals.

Access to specialized leadership training and development resources.

The opportunity to contribute to local communities and sustainability initiatives.

A competitive benefits package.

RRSP contributions upon enrollment.

Employee discounts on hotel stays and dining.

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