Posted 4 months ago
General Manager - LTC (77 Private Pay Suites)
@ Chartwell
Overview
Chartwell is hiring a General Manager for its Edgewater Care Residence, a 77-suite long-term care site in Nanaimo that includes memory care. The role leads an interdisciplinary team, drives sales and occupancy, and manages budget and reputation. The posted salary is $110,000 to $120,000 plus up to a $20,000 performance bonus.
Responsibilities:
- Lead an interdisciplinary team of managers and front-line staff
- Work with the Director of Care on residents' clinical and care needs
- Drive sales to keep suites occupied
- Coach and manage employee performance
- Ensure focus on financial, customer service, engagement and reputational results
Requirements summary:
- 3 to 5 years' experience in a leadership role
- Experience in senior living, hospitality or a related field
- Strong communication skills with residents, families and partners
- Demonstrated budget management and business acumen
- Clinical experience and knowledge of Licensed Care Regulations are assets
Tools & skills
Source and dates
Employer career site / ATS feed · oraclecloud
- Employer posting date
- 2026-07-06
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Care home, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Encouraged to apply | People with disabilities |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Chartwell
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Making People's Lives Better
Full company description
At Chartwell Retirement Residences, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chez Chartwell résidences pour retraités, nous sommes dédiés au MIEUX-ÊTRE de nos résidents, de leurs proches et de nos employés. Rejoignez une équipe exceptionnelle et diversifiée de gens inspirants, qui ont à cœur d’offrir des expériences personnalisées, fondées sur des relations chaleureuses et humaines, à tous ceux et celles qui vivent et travaillent dans nos résidences.
- LinkedIn followers
- 46,907
- People associated on LinkedIn
- 4,395
- Reported office locations
- 7070 Derrycrest Dr, Mississauga, Ontario L5W 0G5, CA
- Business categories
- Health Care
- Elder Care
- Nursing and Residential Care
- Other recorded names
- Chartwell
- Chartwell Career Site English
- Chartwell Retirement Residences
- Profile identifies a recruitment agency
- No
- Reported total investment
- 568,322,903
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Chartwell Retirement Residences, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chez Chartwell résidences pour…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Mississauga, Ontario |
| Organization type | Public Company |
| Open jobs on Jobsy | 725 |
| View page |
EDGEWATER CARE RESIDENCE GENERAL MANAGER POSTING
Salary Range: $110,000-$120,000 (plus up to 20K performance bonus)
Chartwell Edgewater Care Residence (long-term care) is proud to offer a wide range of care and support services for today’s seniors, including specialized memory care for individuals living with dementia. Established in the Nanaimo community since 2018, our secure residence features scenic walking paths and peaceful garden spaces designed for safe, meaningful time with family.
The General Manager role is an exceptional opportunity for an energetic, motivated leader with operations management experience, preferably in a relevant sector such as Retirement Living or Hospitality. Our vision of Making People’s Lives Better inspires you. You thrive in leading passionate teams to deliver a superior customer experience and would love to ensure the residents at Chartwell Retirement Residence truly feel at home and enjoy a great day every day. Note: This is a full-service Long-Term Care (LTC) site with 77 suites.
Our General Managers are accountable to:
Manage Talent:
- Lead an interdisciplinary team of Managers, a Sales Consultant and front line employees;
- Work closely with the Director of Care for all clinical and residents care needs;
- Build a strong team: sources, selects and onboards key talent;
- Actively plan for succession;
- Develop employees: coaches and manages performance.
Drive Results:
- Expect personal accountability;
- Recognize and rewards results;
- Drive sales to ensure the suites are occupied;
- Ensure focus on our 4 key results: Financial, Customer Service, Employee Engagement, Managing Reputational Risk.
Lead and Influence:
- Lead culture;
- Engage employees.
Ensure Commitment to Service Excellence:
- Apply service standards to decision making;
- Align with our RESPECT values;
- Communicate the importance of looking through the lens of the customer.
The ideal candidate will possess:
- Experience in Senior Living, Hospitality, or a related field.
- Clinical experience is an asset:
- Knowledge of Licensed Care Regulations is an asset;
- Minimum of 3-5 years’ experience in a leadership role;
- Very strong communication skills and the ability to interact with residents, families, community professionals and various outside partners;
- Demonstrated decision-making, problem-solving, and budget management skills.
- Proven ability to develop a strong and cohesive leadership team that embraces Chartwell’s culture and vision;
- Proven financial and business acumen;
- Proven ability to drive sales, KPI’s, and understand trends within the industry.
#INDONC
At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [email protected] or call 1-888-663-6448.
Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.