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Posted 35 months ago

Guest Services Representative

@ Westmont Hospitality Group

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Medicine Hat, Alberta

Part-time
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Overview

Westmont Hospitality Group is hiring a part-time Guest Services Representative to check in guests, assign rooms and sell hotel services at the front desk. The role works rotating weekday and weekend shifts and requires strong organization and communication skills.

Responsibilities:

  • Register guests and assign rooms
  • Sell rooms and hotel services
  • Coordinate room status with housekeeping
  • Coordinate guestroom maintenance with engineering
  • Maintain the front desk area

Requirements summary:

  • High school diploma or equivalent
  • Speak, read and write the workplace language
  • Available for weekday and weekend shifts
  • Excellent organizational, written and oral communication
  • Opera experience is an asset
  • Night audit experience is an asset

Tools & skills

Operafront office equipment
Source and dates

Employer career site / ATS feed · adp

Employer posting date
2024-01-02
First seen by our source
2026-10-08
Source record updated
2026-11-01

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Scheduleweekends
Travelair: none · ground: none
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
EducationHigh school (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Westmont Hospitality Group

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Westmont Hospitality is a recognized name and has come to represent integrity, reliability and results in the hospitality industry since 1975. What started with a single hotel in North America, it has grown to become one of the largest privately held hospitality organizations in the world including the United States, Canada, Europe, Asia and Africa. Westmont Hospitality has a very diversified portfolio ranging from 2–5 star properties, full service to limited service business hotels, large conference hotels, aparthotels, boutique hotels and high-end luxury hotels.

LinkedIn followers
27,297
People associated on LinkedIn
683
Reported office locations
  • Houston, TX, US
  • Toronto, Ontario, CA
  • London, GB
  • Luxembourg, LU
  • Tokyo, JP
  • Singapore, SG
  • Ras Al-Khaimah, AE
Business categories
  • Hospitality
  • Travel
Other recorded names
  • Westmont Hospitality Group
  • Westmont Group
  • Westmont Hospitality
Specialties
  • Hospitality
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Westmont Hospitality is a recognized name and has come to represent integrity, reliability and results in the hospitality industry since 1975. What started with a single hotel in North America, it has grown to become one of the largest privately held hospitality organizations in the world including the United States, Canada, Europe, Asia and Africa. Westmont Hospitality has a very diversified portfolio ranging from…

FieldValue
IndustryHospitality
Company size1 employee
HeadquartersHouston, TX
Organization typePrivately Held
SpecialtiesHospitality
Open jobs on Jobsy71
LinkedInView page
Job description

Major Duties and Responsibilities

  • Registers guests and assigns rooms, accommodating special requests whenever possible.
  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
  • Knows how to use front office equipment.
  • Uses proper telephone etiquette.
  • Coordinates guestroom maintenance work with the engineering and maintenance division.
  • Maintains the cleanliness and neatness of the front desk area.
  • Duties associated with Guest Service Representative’s position including but not limited to the above.

Minimum Qualifications and Skills

  • High school graduate or equivalent.
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Must be available for various shifts, weekdays and weekends.
  • Excellent organizational, written and oral communication.
  • Proficient/familiarity with Opera would be an asset.
  • Night Audit experience is an asset.

Physical Effort

  • Standing at a computer for long periods of time.

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