Posted 2 months ago
Inside Sales Specialist
@ Mettler Toledo
Mississauga, Ontario
Overview
Mettler Toledo is hiring an Inside Sales Specialist for Product Inspection parts across Canada. The role covers sales and technical support from identifying customer parts needs through quotation and order closure, plus cross-selling within the installed base.
Responsibilities:
- Manage inbound calls, emails, leads and web inquiries
- Identify spare and replacement parts for Product Inspection equipment
- Prepare parts quotations and follow up to convert to orders
- Identify cross-selling and upselling opportunities in the installed base
- Maintain CRM and SAP records
Requirements summary:
- Sales experience with a focus on inside sales or parts
- Ability to research and identify technical parts
- Strong follow-up and customer communication skills
- Proficiency in SAP and CRM tools
Tools & skills
Source and dates
Source type not verified · avature
- Employer posting date
- 2026-08-30
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-10-27
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Sales |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Mettler Toledo
| Field | Value |
|---|---|
| Open jobs on Jobsy | 8 |
As an Inside Sales Specialist, Product Inspection Parts you will be responsible for managing parts sales activities for direct customers, and internal stakeholders throughout Canada. You will provide sales and technical support for Product Inspection spare and replacement parts, from identifying customer requirements and researching parts to preparing quotations and closing sales. Additional responsibilities:Manage incoming demand such as phone calls, emails, leads, service requests, and website inquiries with quality, urgency, and timely follow-up.Support customers and field sales teams by providing assistance with product inquiries, parts identification, quotations, order status, invoicing, returns, and issue resolution.Research and identify replacement and spare parts for Product Inspection equipmentPrepare accurate and timely parts quotations and proactively follow up to maximize quote-to-order conversion.Manage the complete inside sales cycle for Product Inspection parts opportunities from inquiry through order closure.Identify and develop cross-selling and upselling opportunities within the installed customer base to generate qualified leads for products, services, upgrades, and preventive maintenance offerings.Qualify, nurture, and route leads to the appropriate sales channel while maintaining ownership of customer communication throughout the process.Actively drive revenue growth through planned sales activities, outbound customer outreach, quotation follow-up, and promotional campaigns.Build and maintain strong working relationships with Sales Engineers, Service Technicians, Field Sales Representatives, and key customer contacts.Collaborate with Customer Service, Engineering, Production, Operations, and Order Management teams to resolve customer issues and ensure customer satisfaction.Maintain a strong understanding of Product Inspection equipment, applications, spare parts offerings, and customer processes.Develop and maintain proficiency in internal systems including SAP, CRM, and other sales and marketing tools.Ensure CRM data integrity by validating and updating customer information, installed base records, opportunities, and sales activities.
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