Manager

OVERVIEW

Salary: $26.15 per hour

Hours of Work: 38 to 44 hours per week

Languages: English

Education: Secondary (High) School Graduation Certificate

Experience: 3 years to less than 5 years of experience in food service, restaurant or quick-service restaurant management.

WORK SETTING

· Coffee Shop

· Food Service Establishment

· Fast Food Outlet or Concession

RESPONSIBILITIES AND TASKS

· Monitor revenues to determine labour cost

· Monitor staff performance

· Plan and organize daily operations

· Recruit staff

· Set staff work schedules

· Supervise staff

· Train staff

· Determine type of services to be offered and implement operational procedures

· Balance cash and complete balance sheets, cash reports and related forms

· Conduct performance reviews

· Cost products and services

· Organize and maintain inventory

· Ensure health and safety regulations are followed

· Negotiate arrangements with suppliers for food and other supplies

· Participate in marketing plans and implementation

· Address customers' complaints or concerns

· Provide customer service

· Administer first-aid and other assistance

· Food safety/handling skills

SUPERVISION

Supervise approximately 16 to 20 employees

SECURITY AND SAFETY

· Criminal Record Check

WORK CONDITIONS AND PHYSICAL CAPABILITIES

· Fast-paced environment

· Work under pressure

· Tight deadlines

· Standing for extended periods

· Combination of sitting, standing and walking

· Attention to detail

· Repetitive tasks

· Physically demanding

PERSONAL SUITABILITY

· Accurate

· Client focus

· Dependability

· Efficient interpersonal skills

· Excellent oral communication

· Excellent written communication

· Flexibility

· Organized

· Reliability

· Team player

BENEFITS

Health Benefits

· Dental Plan

· Health Care Plan

· Vision Care Benefits

Other Benefits

· Free Parking Available

· Parking Available

· Learning/Training Paid by Employer

WHO CAN APPLY

You can apply if you are:

· A Canadian Citizen

· A Permanent Resident of Canada

· A Temporary Resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

HOW TO APPLY

By Email: [email protected]

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.