Manager, Communications

If you are passionate about building meaningful connections, telling impactful stories, and making a difference in the lives of others, consider a rewarding career with Shannex.

At Shannex, we believe Great People inspire meaningful connections and lead the way to better living. As a trusted leader in senior living, healthcare, and long-term care, we are committed to creating exceptional experiences for our residents, patients, families, and team members. Joining Shannex means becoming part of a purpose-driven organization where your work directly contributes to enhancing the lives of seniors and strengthening communities.

We are currently seeking a Manager, Communications to join our growing Brand team.

This role supports operations across New Brunswick and offers the flexibility to work from Moncton, Fredericton, Saint John, Quispamsis, Miramichi, NB, or Halifax, NS, allowing you to build your career while maintaining the work-life balance that matters most to you.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement.

Most importantly, you'll have the opportunity to use your communications expertise to support meaningful initiatives that improve the lives of seniors and strengthen communities across Atlantic Canada.

Additional benefits include:

• Competitive Annual Salary: $80,000 - $90,000. Starting salary will be based on experience, qualifications, and internal equity
• Comprehensive health and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

This is an exciting opportunity for a strategic communicator who thrives on building relationships, influencing outcomes, and bringing ideas to life.

As a key member of an integrated team of communications, marketing, digital, and creative professionals, you will help shape how Shannex connects with residents, patients, families, team members, government partners, media, and communities. Your expertise will help strengthen our reputation, advance strategic priorities, and amplify the stories that showcase our impact across Atlantic Canada.

In this role, you will:

• Design and implement forward-thinking strategic plans that support meaningful partnerships with internal partners, government, media, and community organizations. Your efforts will enhance the organization’s reputation, build trust, and support Shannex’s five-year strategic plan
• Lead the development and execution of community engagement strategies that foster an environment where the voices of residents, patients and their families, and internal and external partners are heard
• Build and maintain relationships with government, public, media and community organizations, and recognize opportunities for growing these partnerships.
• Establish and nurture strong relationships with the internal leadership team. Proactively identify needs and develop plans to ensure audiences can access, understand, and meaningfully engage with information
• Take charge of issue management and provide support in media relations. Serve as the organization’s spokesperson when required, representing our values with integrity and clarity, and maintaining open channels of communication
• Analyze health care, longevity principles, long-term care, and seniors’ living sectors to identify emerging trends and provide strategic insights that inform planning and decision-making
• Prioritize workflow, manage multiple projects and complete time-sensitive tasks.
• Create compelling and informative content for a variety of platforms, including briefing notes, speaking notes, and materials for senior leadership

What You’ll Bring

In addition to placing high value on continuous improvement, collaboration, and accountability, you bring:

• An undergraduate degree or college diploma in Public Relations, Marketing, or a related field, or an equivalent combination of education and experience.
• A minimum of 5 years in progressive communication roles
• Proven verbal and written communication skills in English and French
• Experience or training in community engagement and media relations is considered an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care
• A valid driver’s license with the ability to travel