Posted 3 days ago
Personal Lines Team Lead
@ Aplin
Edmonton, Alberta
Overview
Aplin is hiring a Personal Lines Team Lead for a locally rooted insurance brokerage. The role leads and coaches a team of Personal Lines Service Brokers, refines workflows and service quality, and supports staffing and performance reviews. Base salary is $60,000 to $70,000, during standard business hours.
Responsibilities:
- Lead and coach a team of Personal Lines Service Brokers
- Analyze workflows and improve client experience
- Monitor service quality and performance metrics
- Support staffing, performance reviews and training
Requirements summary:
- Alberta Insurance Licence Level 2
- At least 5 years in insurance brokerage
- Proven team leadership experience
- Experience with Applied Systems
- Strong organizational and analytical skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Customer service |
| Experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Alberta Insurance License Level 2 |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan, Tuition support, Performance bonus, Wellness, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Aplin
| Field | Value |
|---|---|
| Open jobs on Jobsy | 842 |
To Apply for this Job Click Here
Join a community focused insurance team as a Personal Lines Team Lead and help us deliver personalized service. Our client is a locally rooted, culture driven brokerage that values integrity, collaboration, and growth. If you’re passionate about leading with heart and making a meaningful impact, this is the perfect opportunity to bring your leadership skills to a company where everyone feels like family.
Compensation
- Base salary between $60,000 – $70,000, rewarding your leadership and dedication.
Benefits & Perks
- Comprehensive health benefits plan
- RRSP matching program to help build your financial future
- Generous vacation days with flexible wellness time to support work-life balance
- Tuition reimbursement and contributions toward gym and exercise programs
- Recognition programs, biweekly awards, and performance incentives
- Monthly catered lunches, quarterly team outings, and annual retreats offering fun and connection
Responsibilities
- Lead and motivate a team of Personal Lines Service Brokers, fostering a supportive and collaborative environment
- Provide ongoing coaching and mentorship to help team members excel and grow
- Analyze and refine workflows to improve efficiency and client experience
- Monitor service quality, analyze performance metrics, and implement continuous improvements
- Support staffing decisions, conduct performance reviews, and facilitate training opportunities
- Promote a culture of respect, transparency, and community within your team
- Ensure all activities comply with company policies and local regulatory standards during standard business hours
Qualifications
- Alberta Insurance License Level 2 with at least 5 years’ experience in an insurance brokerage environment
- Proven leadership skills with a track record of managing and developing teams
- Experience with Applied Systems
- Strong organizational, analytical, and interpersonal abilities
If you thrive in a supportive, community oriented environment and are ready to lead with passion, apply today and become an integral part of a company that truly cares about its people and clients!
At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.
To Apply for this Job Click Here
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