Posted just now
Product Support Representative - Construction/Forrestry
@ Wajax
Edmonton, Alberta
Overview
Wajax is hiring a full-time outside Product Support Representative for its construction and forestry equipment business. The role builds customer relationships in a defined territory, handles sales calls and inquiries, and meets monthly and annual sales targets. The posting states a college diploma or Red Seal, 2-3 years of related sales experience, and a valid driver's licence.
Responsibilities:
- Conduct outside sales calls and invest in customer relationships in a defined territory
- Answer product and service questions and resolve customer concerns
- Identify upselling and cross-selling opportunities
- Assist in preparing bids for National Customer opportunities
- Liaise with manufacturers and suppliers on order status and delivery times
Requirements summary:
- College diploma or related Red Seal certification
- 2-3 years of related sales, marketing or business experience
- Valid driver's licence
- Knowledge of heavy equipment is an asset
- Knowledge of the IMPACT selling process
- Proficiency in Microsoft Office and CRM (Salesforce preferred)
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | ground: moderate |
| Work setting | Client sites, Vehicle, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Licences & certifications | Red Seal |
| Driver’s licence | required |
| Education | College diploma (required) |
| Fields of study | Parts & Warehousing, HD Mechanic |
| Perks mentioned | Retirement plan, Employee discount, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wajax
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
\\ Together We Get More Done. TM \\ Ensemble, nous en faisons plus. MC
Full company description
Founded in 1858, Wajax (TSX: WJX) is one of Canada’s longest-standing and most diversified industrial products and services providers. The Corporation operates an integrated distribution system providing sales, parts and services to a broad range of customers in diverse sectors of the Canadian economy, including: construction, forestry, mining, industrial and commercial, oil sands, transportation, metal processing, government and utilities, and oil and gas. \\ Together We Get More Done.™ -- Fondée en 1858, Wajax (WJX à la Bourse de Toronto) est l’un des fournisseurs de produits et de services industriels les plus anciens et les plus diversifiés au Canada. La Corporation tire parti d’un système de distribution intégré pour vendre et fournir des pièces et des services à de nombreux clients de différents secteurs de l’économie canadienne : construction, foresterie, exploitation minière, industrie, commerce, sables bitumineux, transport, traitement des métaux, gouvernements et services publics ainsi que pétrole et gaz. \\ Ensemble, nous en faisons plus.
- LinkedIn followers
- 45,936
- People associated on LinkedIn
- 1,912
- Reported office locations
- 10 Diesel Dr, Etobicoke, Ontario M8W 2T8, CA
- Business categories
- Construction
- Machinery Manufacturing
- Oil and Gas
- Manufacturing
- Other recorded names
- Wajax
- Specialties
- Mining
- Oil Sands
- Oil & Gas
- Construction
- Forestry
- Marine
- Power Generation
- Industrial Parts & Service
- Material Handling
- Cranes & Utilities
- Agriculture
- Food & Beverage
- On & Off Highway Power
- Warehouse Racking & Solutions
- and Engineering Repair Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Founded in 1858, Wajax (TSX: WJX) is one of Canada’s longest-standing and most diversified industrial products and services providers. The Corporation operates an integrated distribution system providing sales, parts and services to a broad range of customers in diverse sectors of the Canadian economy, including: construction, forestry, mining, industrial and commercial, oil sands, transportation, metal processing…
| Field | Value |
|---|---|
| Industry | Machinery Manufacturing |
| Company size | 1,001-5,000 employees |
| Headquarters | Etobicoke, Ontario |
| Organization type | Public Company |
| Specialties | MiningOil SandsOil & GasConstructionForestryMarinePower GenerationIndustrial Parts & Service Material HandlingCranes & Utilities |
| Open jobs on Jobsy | 186 |
| View page |
The Opportunity
Play an integral role in the sales process as an outside Product Support Representative. Build your business by building customer relationships, answering product and service questions, and suggesting information about other products and services that Wajax provides. You will work closely with other members of the Wajax team to provide expert knowledge, advice, and product solutions for a comprehensive customer experience.
The Role
- Invest in customer relationships within a defined territory.
- Conduct outside sales calls to clients.
- Generate customer referrals.
- Identify opportunities to upsell and cross-sell.
- Provide customer feedback.
- Identify and resolve customer concerns in a timely manner.
- Attend to phone and email inquiries.
- Meet and exceed established sales targets as determined on a monthly/annual basis.
- Assist in the creation and submission of bids for National Customer opportunities.
- Liaise with manufacturers, in-house departments, and all other relevant suppliers to determine status of orders and compliance to delivery times.
The Candidate
- Education: College diploma, or related Red Seal Certification in a related field such as Parts & Warehousing or HD Mechanic
- Work Experience: 2-3 years' related experience in sales, marketing, or equivalent business experience.
- Knowledge: Knowledge of heavy equipment is an asset, IMPACT selling process, and must possess a valid driver’s license.
- Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred)
The Company
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights include:
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Company matched pension plan
- Award-Winning Health and Wellness Program.
By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together we get more done.
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