Property Administrator

ABOUT US

Siloam Mission is a Christian-based non-profit service organization for Manitobans who have experienced homelessness and who struggle with mental health issues, physical and cognitive disabilities, addictions, or trauma. Founded in 1987, the mission provides emergency shelter, meals and clothing, supportive housing, and a variety of healing, support, and recovery services to help people transform their own lives and reach their full potential.

What matters to you?

Being in a work culture that operates out of their core values of HEART (holistic, equity, altruism, relationships, and truth and reconciliation) - embracing diversity, promoting equality and inclusion.

JOB SUMMARY

The Property Administrator is responsible for centralized rental and tenancy administration across Siloam Mission’s residential properties, including leases, arrears, reconciliations, occupancy records, and related documentation.

Working within Finance, the position coordinates with the Manager of Supportive Housing, case workers, caretakers, and facilities to support consistent property administration.

KEY DUTIES & RESPONSIBILITIES

Rent Collection & Financial Administration

• Coordinate and monitor rent payments, direct-payment arrangements, and required documentation with Employment and Income Assistance (EIA), Manitoba Housing, and other applicable payors or programs, in collaboration with the Manager of Supporting Housing as appropriate.
• Issue receipts for payments received, and escalate persistent arrears or circumstances requiring further decisions to appropriate department as necessary.
• Reconcile rent payments and balances with Finance records and investigate discrepancies.
• Maintain accurate rent rolls, payment records, rental charges, adjustments, and balances.
• Maintain supporting deposit documentation, and prepare regular reports related to rental income, accounts receivable, arrears, occupancy, and property activity for budgeting, forecasting, audits, and financial reporting.

Leases, Occupancy & Tenancy Administration

• Prepare leases and rental agreements, explain administrative requirements, obtain signatures, and maintain accurate records of terms, rates, renewals, and key dates.
• Coordinate the administrative aspects of approved move-ins, move-outs, transfers, and changes in tenancy with the Manager of Supportive Housing and facilities staff as appropriate.
• Maintain accurate unit, occupancy, vacancy, and tenancy records across properties, and provide the Manager of Supportive Housing with current vacancy and occupancy information to support housing placement decisions.
• Prepare formal rent-related and other tenancy notices as appropriate, following required approvals, established procedures, and applicable requirements.
• Provide the Manager of Supportive Housing with relevant financial and tenancy information regarding arrears and other tenancy concerns, and coordinate administrative follow-up on approved actions in collaboration appropriate departmental staff.

Collaboration & Process Improvement

• Serve as the central administrative contact for rental payments, lease documentation, and tenancy-related financial records.
• Support consistent property administration practices across locations, identifying recordkeeping discrepancies and opportunities to improve procedures.
• Provide support to the Finance team as required, including data entry, recordkeeping, document preparation, and assistance with routine financial reconciliations and reporting.
• Maintain confidentiality and appropriate professional boundaries when handling resident and organizational information.
• Other duties as assigned that are related to the position.

EDUCATION & EXPERIENCE

• Grade 12 or equivalent required.
• Completion of a diploma/degree in accounting, finance, business administration, property management, or a related field is considered an asset.
• Minimum two (2) years of relevant experience in property or rental administration, accounts receivable, accounting support, or a related financial or administrative role.

KNOWLEDGE/SKILLS/BEHAVIORS

• Strong numerical, reconciliation, and recordkeeping skills.
• Excellent written and verbal communication skills, including the ability to discuss sensitive financial matters respectfully and professionally.
• High degree of accuracy and attention to detail.
• Strong organizational skills and adaptability, with the ability to manage competing priorities and meet deadlines.
• Proficiency in Microsoft Office, particularly Excel and Outlook, and the ability to learn new software and systems.
• Sound judgment and problem-solving ability.
• Ability to work effectively both independently and collaboratively across departments.
• Ability to maintain confidentiality, exercise discretion, and communicate appropriate professional boundaries.
• Ability to travel between Siloam Mission residential properties as required.
• Understanding of the unique issues and barriers affecting individuals experiencing poverty and homelessness, or willingness to develop this knowledge.
• Ability to work with diverse communities using a person-centred, trauma-informed, and culturally responsive approach.
• Commitment to Siloam Mission's values.

RELATIONSHIP

• Works closely with the Finance team, Manager of Supportive Housing, and other internal departments.
• Establishes and maintains collaborative relationships with EIA, Manitoba Housing, and other external agencies involved in rental payments and tenancy administration.

WORKING CONDITION

• Hours of work: Monday to Friday, 8 a.m. – 4:30 p.m. (40 hours per week)
• Primarily office-based environment, with occasional travel between Siloam Mission residential properties as required.
• Must have a valid full Class 5F driver’s license, an acceptable driver abstract, a vehicle in good condition.
• May be required to lift up to 50 lbs. occasionally.
• Hazardous conditions could potentially include unpredictable or risky behaviours from community members.

WORKPLACE SAFETY AND HEALTH

The incumbent contributes to making the organization safe for clients and staff and recognizes the importance of reporting unsafe situations and participating in follow-up reviews as a learning opportunity.

• Provides a safe environment by ensuring adherence to Workplace Safety and Health Regulations and Policies, Infection Control Guidelines, WHMIS and Safe Work Procedures.
• Immediately investigates and recommends corrective action on any unsafe acts, work conditions, incidents, near misses, injuries or illnesses.
• Demonstrates understanding of role and responsibilities in fire prevention and disaster preparedness and participates in safety and health training programs including the facility’s Fire, Disaster and Evacuation Plan.
• Supports an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of services. Community Member safety is a standing item for all individual and departmental meetings.
• If applicable the use of proper PPE and respiratory equipment is provided by the manager of the department and must be worn as suggested.

CONDITIONS OF EMPLOYMENT

• The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain Police Information Check information please visit https://www.winnipeg.ca/police/services/online-record-checks.
• The successful candidate must provide a satisfactory Adult Abuse Registry check. To obtain an Adult Abuse Registry application please visit: Province of Manitoba | Families | Adult and Child Abuse Registry (gov.mb.ca)

Siloam Mission Inc. promotes Employment Equity and is strongly committed to building a skilled and diverse workforce reflective of Canadian society. Therefore, we encourage candidates to voluntarily self-identify on their application if they are members of the underrepresented groups (women, Indigenous persons, a person with a disability, or a visible minority).

Salary: $41,768 - $56,509

Siloam Mission offers a competitive compensation package, including comprehensive health and dental benefits, a pension plan, paid time off, and additional wellness supports, as well as opportunities for professional growth and development. We follow a structured salary guide to ensure fair, equitable, and consistent compensation across our team, taking into account directly related experience and internal equity in all offers.

CLOSING DATE: 09 NOV 2026

Please include cover letter, resume, and three (3) work references for consideration.

Note: Applications will only be accepted if you apply on Siloam Missions Careers Page. We appreciate all that apply, however; only qualified candidates will be contacted for an interview.