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Quality Assurance Analyst(Application Maintenance) - Hybrid

@ ISAAC Instruments

Saint-Bruno-de-Montarville, Quebec

HybridFull-time3+ years experience
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Overview

ISAAC Instruments is hiring a Quality Assurance Analyst for application maintenance, a full-time hybrid role. The work involves investigating incidents, analyzing bugs, running and building tests, and documenting defects to support development teams. The posting offers group insurance, group RRSP, 4 weeks of vacation and flexible hours, but does not state a salary.

Responsibilities:

  • Investigate incidents through functional and code analysis
  • Analyze bugs, identify causes and prioritize them
  • Develop, run and improve tests and validation tools
  • Document test plans, defects and test cases
  • Identify and fix system performance issues

Requirements summary:

  • Bachelor's degree in computer science or software engineering, or equivalent
  • 3 to 5 years in quality assurance or customer support
  • Programming knowledge such as C# or Angular
  • Knowledge of SQL Server and Windows
  • Strong French and English communication

Tools & skills

Benefits mentioned

Retirement planEmployee assistance
Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2026-10-08
First seen by our source
2026-10-08
Source record updated
2026-10-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSoftware development
Experience3+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, French
EducationBachelor’s degree (required)
Fields of studyComputer science, Software engineering
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Free or discounted meals

Summary and details written by AI from the posting; the employer’s posting is the authority.

ISAAC Instruments

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

We partner with fleets and simplify trucking using technology.

Full company description

ISAAC offers in-cab technology that goes far beyond ELDs. We partner with trucking companies to simplify drivers' lives and keep the wheels turning. We provide a reliable, comprehensive open platform that allows fleets to integrate all of their business apps on a single device. Our real-time, in-cab coaching supports eco-driving for unparalleled fuel savings and safer highways, while artificial intelligence (AI) technology empowers informed decision-making. ISAAC is the market leader in Canada and has a rapidly growing presence among top-performing fleets across the United States.

LinkedIn followers
13,456
People associated on LinkedIn
188
Reported office locations
  • 1300 Boulevard Clairevue O, Saint-Bruno, Quebec J3V 0B7, CA
  • 3121 Bridge Ave, Cleveland, Ohio 44113, US
  • 2425 Matheson Blvd E, 815, Mississauga, Ontario L4W 5K4, CA
  • 330 5 Ave SW, 1800, Calgary, Alberta T2P 2W1, CA
Other recorded names
  • ISAAC Instruments
Specialties
  • Plateforme de gestion de flotte
  • Fleet management platform
  • Logiciel
  • Software
  • Équipement
  • Hardware
  • Technologie pour le transport
  • Trucking technology
  • Plateforme ouverte
  • Open platform
  • Intégration
  • Integration
  • Dispositif de consignation électronique (DCE)
  • Electronic logging device (ELD)
  • Caméras connectées
  • and Connected cameras
Profile identifies a recruitment agency
No

ISAAC offers in-cab technology that goes far beyond ELDs. We partner with trucking companies to simplify drivers' lives and keep the wheels turning. We provide a reliable, comprehensive open platform that allows fleets to integrate all of their business apps on a single device. Our real-time, in-cab coaching supports eco-driving for unparalleled fuel savings and safer highways, while artificial intelligence (AI)…

FieldValue
IndustrySoftware Development
Company size201-500 employees
HeadquartersSaint-Bruno, Quebec
Organization typePrivately Held
Year founded1999
SpecialtiesPlateforme de gestion de flotteFleet management platformLogicielSoftwareÉquipementHardwareTechnologie pour le transportTrucking technologyPlateforme ouverteOpen platform
Open jobs on Jobsy6
LinkedInView page
Job description

Company Description

ISAAC partners with North American fleets to provide a user-friendly solution that simplifies trucking. Focused 100% on the trucking industry, we help carriers overcome challenges, while boosting driver happiness. With proven system reliability and system integration capabilities driven by our open platform, our solution helps your drivers and back-office team work smoothly.

Let’s work together to help create the technological future of the trucking industry! We are expanding our internal team and are excited to meet people who share the same passion for innovation.

For more information, visit www.isaacinstruments.com.

Job Description

As a Quality Assurance Analyst – Application Maintenance, you support the technical support team in analyzing and handling complex customer requests. You help implement and apply testing methods to make sure we meet our quality standards, and you analyze change requests. You work with the quality assurance and development teams to improve processes. You embody ISAAC’s values and contribute to a positive work environment.

Success is measured by the quality of your diagnoses and tests, the clarity of your documentation, the relevance of your improvement recommendations and your ability to live ISAAC’s values in your daily work.

Responsibilities

  • Investigate incidents through functional and code analysis to suggest solutions to the development teams (mobile, web, back-end)
  • Support the technical support team as a go-to resource for incident management, to improve the resolution rate
  • Analyze bugs, identify their causes and prioritize them
  • Develop, improve and run tests, and build validation tools
  • Document test plans and update test cases to reflect fixes and new features
  • Install, configure and test new versions of the software platform and upgrades
  • Resolve issues with the tests and tools we develop
  • Document defects clearly (description, steps to reproduce, environment, etc.) to speed up resolution
  • Analyze how our software is used to make recommendations for improvement and innovation
  • Identify and fix system performance issues
  • Gather and assess feedback on testing and quality assurance processes to identify areas for improvement
  • Work closely with the quality assurance and development teams to review test cases, assess possible solutions and analyze the various change requests
  • Align your actions with ISAAC’s mission and strategic objectives, showing care and authenticity toward colleagues and customers

Qualifications

  • Bachelor’s degree in computer science or software engineering, or other training combined with relevant experience
  • 3 to 5 years of experience in quality assurance or customer support at a software development or high-tech company, or other relevant experience
  • Good knowledge of programming (e.g., C#, Angular or another programming language) and of the Windows environment
  • Knowledge of SQL Server
  • Excellent analytical and problem-solving skills
  • Strong oral and written communication skills in French and English
  • Assets: experience with Azure DevOps, good knowledge of scripting tools (e.g., Windows PowerShell), knowledge of the .NET platform and the C# language, knowledge of Agile methodology

Additional Information

Collaborators are at the center of ISAAC’s interests and values. This explains the numerous benefits of working at ISAAC, namely:

  • varied career opportunities
  • a stimulating work environment focused on innovation
  • enthusiastic and collaborative teams
  • competitive salaries and benefits promoting work-life balance: a complete group insurance plan, group RRSP, an EAP, flexible hours, 4 weeks of vacation, etc.
  • various social activities and free snacks and coffee every day.

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