Posted 23 days ago
Restaurant Manager
@ A&W Restaurants
Victoria, British Columbia
Overview
A&W Restaurants is hiring a full-time Restaurant Manager to start immediately at its Government Street location in Victoria, BC. The manager oversees all restaurant operations, team development, P&L performance and regulatory compliance. The posting states a base salary of $55,000 per year, a quarterly bonus of 15% of salary, vehicle and cell phone allowances, and 40 hours per week.
Pay:
$55,000–$69,300 a year
Responsibilities:
- Oversee restaurant operations, P&L and food and labour costs
- Recruit, schedule, coach and discipline hourly staff
- Ensure WorkSafeBC, public health and employment standards compliance
- Manage inventory, cash controls and sales forecasting
- Address guest complaints and maintain service standards
Requirements summary:
- 5 years restaurant management experience
- Supervisory and leadership experience
- FOODSAFE Level 1 required, Level 2 preferred
- Basic or intermediate First Aid certification
- High school diploma or equivalent
- Proficiency in POS, Windows 11 and Microsoft 365 Business
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-10-14
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Food & beverage |
| Experience | 5+ years |
| Management experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 25 lb · computer moderate |
| Languages | English |
| Licences & certifications | FOODSAFE Level 1, First Aid (Basic or Intermediate) |
| Education | High school (required) |
| Perks mentioned | Retirement plan, Performance bonus, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
A&W Restaurants
| Field | Value |
|---|---|
| Open jobs on Jobsy | 178 |
Base Salary: $55,000 per annum Total Potential Compensation: $69,300 annually
Bonus: Quarterly Performance Bonus of 15% of salary
Guaranteed Allowances: Vehicle & Cell Phone
Hours Per Week: 40
Language: English
Education: Secondary School Certificate or equivalent
Experience: 5 years’ experience in Restaurant Management
Benefits include an optional, employee‑contributed single or family Medical and Dental Benefit plan comprising Pharmaceuticals, Hospital Care, Paramedical Services, Medical Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, and AD&D, along with an optional, employee‑contributed Group RRSP.
The McMurray Group owns and operates A&W Restaurants across Western Canada. We are committed to creating a positive, people-centred workplace built on respect, teamwork, and open communication. We recognize and celebrate the efforts and achievements of our team members, and we strive to provide an environment where everyone can learn, grow, and succeed.
ROLE
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a motivated and productive team, and ultimately, the growth and profitability of the business.
RESPONSIBILITIES
Operations
- Balance key goals including food quality, speed of service, guest experience, and cost control through effective oversight of operating systems.
- Oversee weekly P&L performance including cost of goods, labour costs, and operating expenses.
- Maintain A&W operational standards and conduct regular performance reviews; identify areas for improvement and implement corrective actions.
- Ensure compliance with WorkSafeBC, public health, and provincial employment standards.
- Develop and manage staff scheduling to meet labour targets and support smooth operations.
- Ensure all equipment and facilities remain in proper working condition and coordinate repairs as needed.
- Foster a positive workplace environment and team morale.
- Monitor and enforce adherence to health and safety regulations and food safety standards.
Human Resources
- Recruit and hire hourly staff; participate in hiring supervisors and assistant managers.
- Address performance issues, coach team members, and terminate employment when required.
- Provide leadership development, mentoring, and succession planning.
- Lead restaurant meetings and support effective communication.
- Ensure payroll and scheduling practices comply with employment standards.
- Promote a safe, healthy, inclusive workplace.
- Document critical incidents and report appropriately.
- Ensure monthly Health & Safety meetings are completed, documented, and followed up.
- Maintain strong knowledge of HR policies and ensure consistent application.
Financial
- Complete daily, weekly, and period-end accounting and administrative tasks accurately and on time.
- Manage inventory processes including ordering, waste tracking, cost control, and weekly counts.
- Apply cash, food cost, and labour cost controls to ensure profitability.
- Achieve financial targets by managing controllable costs and optimising operations.
- Forecast sales volume and adjust strategies to meet budget and growth targets.
- Monitor revenues and adjust procedures when appropriate.
Customer Service
- Ensure cleanliness, sanitation, and safe food‑handling practices throughout the restaurant.
- Maintain high guest satisfaction through effective staffing, preparation, and leadership.
- Oversee local marketing initiatives and community engagement.
- Address guest incidents and complaints using effective service recovery.
- Ensure team appearance, behaviour, and professionalism meet A&W standards.
- Monitor guest feedback trends and adjust strategies as needed.
- Resolve customer concerns and ensure compliance with health and safety regulations.
- Strong interpersonal, communication, and leadership skills with supervisory experience.
- Expertise in all restaurant positions and operating systems.
- Thorough knowledge of standard Restaurant Operating Systems and Standards.
- Strong ability and interest in developing others.
- Ability to complete accounting tasks and manage administrative responsibilities.
- FOODSAFE Level 1 required; Level 2 preferred.
- Basic or Intermediate First Aid certification.
- High school diploma or equivalent; hospitality training an asset.
- Proficiency in POS systems, Windows 11, and Microsoft 365 Business.
- Leadership & People Development: Ability to inspire, coach, and develop team members.
- Operational Expertise: Strong understanding of restaurant systems, standards, and regulatory requirements.
- Financial Insight: Ability to manage budgets, analyze P&Ls, and control costs.
- Customer Focus: Commitment to delivering positive guest experiences.
- Decision-Making: Ability to make sound decisions under pressure.
- Communication: Strong verbal and written communication skills.
- Problem-Solving: Ability to identify issues, assess risk, and implement solutions.
- Fast‑paced food service environment.
- Standing for extended periods; occasional lifting up to 25 lbs.
- Flexible availability including evenings, weekends, holidays, and emergencies.
- Responsible for full restaurant oversight during operating hours.
How to Apply
Please ensure you provide a current and relevant resume, including applicable work experience and references.
Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered.
Application Options
We encourage candidates to apply through the posting link for priority processing. If the link is not working, you may submit your resume using one of the options below:
• Online: https://mcmurraygroupofcompanies.applytojob.com
• In person at the restaurant location
• By mail: Recruitment – A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
If you are viewing this posting, the position has not yet been filled. Only qualified applicants will be contacted for assessments and interviews.
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