Room Attendant (Future Opportunities)

JOB TITLE:

Cleaning Associate- Room Attendant (Future Opportunities)

REPORTS TO:

Sr. Operations Manager

DIRECT REPORTS:

N/A

ABOUT THE ROLE:

As a Room Attendant, you will play a vital role in ensuring that guests experience a clean, comfortable, and welcoming environment during their stay. Your primary focus will be on maintaining the cleanliness and orderliness of guest rooms and public areas, which directly impacts guest satisfaction and the overall reputation of the establishment. This position requires attention to detail, efficiency, and a commitment to high standards of hygiene and presentation. You will collaborate closely with the housekeeping team and management to meet daily operational goals and respond promptly to guest requests. This role offers future opportunities for growth within the hospitality industry, making it an excellent starting point for a rewarding career.

Minimum Qualifications:

• Ability to perform physical tasks including lifting, bending, and standing for extended periods.
• Basic understanding of cleaning procedures and use of cleaning equipment.
• Good communication skills in to interact effectively with guests and team members.
• Reliable and punctual with a strong work ethic.
• Legal eligibility to work in Canada.

Preferred Qualifications:

• Previous experience in housekeeping or a similar role within the hospitality industry.
• Knowledge of additional languages to better serve diverse guests.
• Certification in hospitality or housekeeping training programs.
• Familiarity with environmentally friendly cleaning products and practices.

Responsibilities:

• Clean and sanitize guest rooms, including making beds, dusting, vacuuming, and replenishing supplies according to established standards.
• Inspect rooms for maintenance issues and report any damages or safety hazards to the appropriate department.
• Ensure all public areas are tidy and presentable throughout the day.
• Respond promptly and courteously to guest requests and inquiries related to housekeeping services.
• Maintain inventory of cleaning supplies and equipment, notifying supervisors when replenishment is needed.
• Adhere to all health and safety regulations and company policies to provide a safe environment for guests and staff.

Skills:

The required skills such as attention to detail and physical stamina are essential for efficiently completing cleaning tasks while maintaining high standards. Communication skills enable you to interact professionally with guests and colleagues, ensuring requests are understood and fulfilled promptly. Organizational skills help in managing time effectively to clean assigned rooms within scheduled shifts. Preferred skills like knowledge of multiple languages and hospitality certifications enhance your ability to provide exceptional guest service and adapt to diverse environments. Together, these skills contribute to creating a positive guest experience and supporting the overall success of the hospitality team.

Disclaimer:

Impact is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please note, only qualified candidates selected for an interview will be contacted.

Impact is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.