Posted last month
Sales & Administrative Assistant
@ DOCNIK IMMIGRATION SERVICES
Regina, Saskatchewan
Overview
Docnik Immigration Services is hiring a full-time temporary Sales and Administrative Assistant to handle client calls and emails, onboard new clients, track IRCC deadlines and tasks, and support general office administration. The role centres on client communication and keeping files and deadlines organized.
Responsibilities:
- Answer calls and respond to client emails and inquiries
- Onboard new clients and send required documents
- Track IRCC deadlines, ADRs and document requests
- Create and monitor tasks in the task management system
- Maintain application trackers and organized client files
Requirements summary:
- Strong administrative and client-service experience
- Organized, with strong follow-up skills
- Familiarity with immigration forms and deadlines is an asset
- Professional handling of confidential client information
Tools & skills
Source and dates
Job-board feed · saskjobs
- Employer posting date
- 2026-09-24
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
DOCNIK IMMIGRATION SERVICES
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Description
Answer incoming calls, return missed calls, and respond to client emails and website inquiries in a timely manner.
Manage new client onboarding and send required agreements, payment information, questionnaires, checklists, and other initial information.
Assist clients with general questions regarding documents, forms, appointments, and other administrative matters.
Follow up with clients regarding outstanding documents, payments, signatures, and other requirements.
Record and monitor IRCC deadlines, ADRs, request letters, document requests, and other time-sensitive requirements.
Create, assign, update, and monitor tasks in the company's task management system.
Ensure important deadlines, requests, follow-ups, and required actions are recorded in the task system and assigned to the appropriate team member.
Follow up with team members on pending or overdue tasks.
Maintain and update application trackers and internal records.
Assist with regular administrative work such as webforms, ATIP/GCMS requests, offer letters, compliance codes, and other miscellaneous tasks as required.
Prepare routine correspondence and documents when required.
Maintain organized client files and administrative records.
Create and update email templates, checklists, formats, and other administrative tools as needed.
Assist with general office administration and other duties as required.
Maintain confidentiality and handle client information professionally
Journal
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