Scrum Master

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Overview Our client is undertaking a major digital transformation to deliver simpler, more efficient services for the public. You will join a modern digital delivery group that partners with multiple business areas to design, build, and improve digital services using agile practices, human-centered design, and strong delivery standards.

The Scrum Master will work as part of cross-functional product delivery and/or program review teams, supporting sprint planning and execution, backlog refinement, continuous improvement, and stakeholder communication. This role is expected to support two (2) or more projects concurrently.

Must-Have Qualifications

• Proven experience coaching teams on Agile methodologies and fostering a culture of continuous improvement and collaboration
• Strong experience leading and facilitating Agile ceremonies (e.g., planning, daily stand-ups, demos/reviews, retrospectives, refinement)
• Hands-on experience working in an Agile development environment

Nice-to-Have Qualifications

• Experience delivering training sessions via web-based interactive tools (e.g., Microsoft Teams)
• Experience coaching teams on accountability and self-organization, including guiding how teams can integrate AI into ways of working while maintaining human judgment and collaboration
• Experience implementing CI/CD pipelines with automated testing, deployment, and observability
• Personal experience using AI tools to streamline Scrum Master responsibilities (meeting preparation, documentation, reporting, backlog analysis, communication, delivery support)

Key Responsibilities

• Lead and mentor cross-functional teams in Agile principles, policies, and procedures
• Facilitate core Agile ceremonies including planning, stand-ups, sprint reviews, product demos, retrospectives, and refinement (plus ad hoc sessions as needed)
• Coach the Product Owner and team on:
  • estimation and sprint commitments
  • managing external dependencies
  • removing blockers and improving flow
  • release planning, reporting, and roadmapping
• Track and report delivery progress and quality using Agile metrics and artifacts (e.g., velocity, burndown, product/sprint backlogs)
• Communicate clearly with stakeholders, maximize transparency, and help resolve conflicts when they arise
• Participate in digital service delivery activities such as user research and usability testing (as required)

AI Fluency & Automation Expectations This role requires demonstrated AI fluency and comfort using generative AI and agentic tools for delivery-grade work, including drafting, analysis, meeting synthesis, backlog support, reporting, and automation. You will be expected to:

• apply prompt design and structured retrieval approaches
• assess AI output for risk (e.g., hallucination, privacy/sensitivity, appropriateness for the delivery environment)
• build AI-augmented routines that reduce administrative overhead (not just “consume” AI tools)
• demonstrate process automation literacy (workflow automation, structured intake, status reporting, orchestration patterns) and translate technical change into accessible communication for delivery teams and stakeholders

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

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