Senior Business Analyst

We are seeking an experienced Senior Business Analyst to provide comprehensive business analysis, process re-engineering, and technical requirements management for enterprise IT initiatives. In this role, you will bridge business stakeholders and development teams, leading interactive workshops to elicit requirements, design business models, and translate complex needs into actionable Agile user stories. Working across the full software development lifecycle, you will develop context diagrams, process models, and perform cost-benefit and options analyses, while supporting UX/UI modeling and performance evaluation to ensure solutions deliver maximum business value.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 6-month contract.

Advantages
End-to-End Business Case Ownership: Lead strategic business case development, options analysis, and financial ROI modeling from inception to completion.

Dual Agile & Architecture Focus: Combine hands-on Agile user story creation with high-level enterprise business architecture concepts.

Modern Tooling Environment: Utilize leading analysis and design platforms including Figma, Azure DevOps, and MS Visio.

Dedicated Onsite Collaboration: Collaborate directly alongside senior technical leads, architects, and business stakeholders in a focused 5-day per week workspace.

Responsibilities
Requirements Elicitation & Workshop Facilitation: Lead and facilitate in-depth workshops, JAD sessions, and interviews with business stakeholders and subject matter experts to gather, analyze, and document functional and non-functional requirements.

Agile Deliverable Management: Break down complex business requirements into manageable epics and user stories; support sprint planning and align business analysis deliverables with iterative development cycles.

Business Modeling & Process Re-engineering: Develop process maps, context diagrams, use cases, use case models, and business rules definitions to optimize workflow efficiency and service delivery.

Tooling & Requirements Tracking: Utilize a range of business analysis and modeling platforms, including Azure DevOps, MS Visio, and Figma, to document and track requirements, design components, and project milestones.

Business Case Development & Feasibility: Prepare comprehensive business cases, cost-benefit analyses, ROI assessments, and feasibility studies to support IT investment decisions.

UX/UI & Prototyping Support: Collaborate with UX designers and developers using tools such as Figma to translate requirements into user-centered wireframes and interface designs.

Quality Assurance & Performance Evaluation: Develop performance measures for business analysis evaluations, conduct follow-up assessments, and collaborate with QA teams to support UAT and validate system functionality against business needs.

Change Management & Communication: Support change management processes by defining change scope, conducting impact analyses, and preparing comprehensive reports, assessments, and communication materials for diverse audiences.

Qualifications
Workshop Facilitation & Elicitation: Demonstrated expertise leading workshops and JAD sessions to elicit, document, review, and confirm requirements, business rules, and process models (Strictly Required).

Agile & User Story Delivery: In-depth knowledge of Agile methodologies with proven experience breaking down complex requirements into manageable user stories and deliverables (Strictly Required).

UX & Design Alignment: Proven track record creating user stories and supporting UX, functional, and technical designs aligned with iterative development cycles (Strictly Required).

Performance Evaluation & Compliance: Experience developing performance measures for business analysis evaluations and conducting follow-up assessments for strategy and policy compliance (Strictly Required).

Modeling & Analysis Tooling: Proficiency with business analysis and project management tools, including Azure DevOps, MS Visio, Figma, and related modeling software (Strictly Required).

Use Case & Diagram Modeling: Demonstrated experience developing context diagrams, use cases, and use case models (Strictly Required).

Executive Communication & Documentation: Demonstrated ability to prepare clear, concise, and comprehensive documentation, and present complex ideas effectively to both technical and non-technical stakeholders (Strictly Required).

Nice-to-Have Assets:
Prior business analysis experience on medium to large-scale projects within a public sector or broader public sector environment.

Hands-on experience with quality assurance methodologies, testing processes, and UAT validation.

Familiarity with change management frameworks, user adoption strategies, and web accessibility standards (AODA/WCAG).

Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.