Senior Business Analyst

We are seeking a highly accomplished Senior Business Analyst for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier business analysis, process re-engineering, and user-centered design facilitation capacity, specializing in eliciting complex business requirements and translating them into actionable, iterative deliverables for technical development teams.

As a Senior Business Analyst, you will bridge the gap between business stakeholders, subject matter experts, UX designers, and technical engineering squads. Operating fully onsite in Toronto, you will lead in-depth workshops, perform business process modeling, create user stories in Azure DevOps, design prototypes using tools like Figma, and conduct options and cost-benefit analyses. This position demands a technical BA who excels at Agile methodologies, enterprise business architecture alignment, change management, and guiding solutions from business case inception through User Acceptance Testing (UAT).

Location: Toronto, ON

Assignment Type: Onsite (5 days per week)

Contract Duration: 6-month contract (with potential for extension)

Advantages
End-to-End Business Case Leadership: Drive initiatives from complete business case development and options analysis through full SDLC delivery.

Agile & Iterative Frameworks: Break down complex enterprise requirements into manageable user stories aligned with sprint delivery cycles.

Modern Tooling & UX Focus: Leverage MS Visio, Azure DevOps, and Figma to create process maps, systems diagrams, and user-centered UI prototypes.

Process Re-Engineering Scope: Apply process re-engineering concepts to transform business models and optimize service delivery.

Responsibilities
Lead and facilitate in-depth workshops, JAD sessions, and discovery interviews to elicit, document, and confirm business requirements, business rules, and UI designs.

Translate complex business requirements into user stories, acceptance criteria, and functional specifications aligned with Agile development cycles.

Develop full business cases, cost-benefit analyses, feasibility studies, and options assessments for proposed I&IT initiatives.

Create detailed business models, process maps, context diagrams, use cases, stakeholder maps, and system architecture diagrams using tools like MS Visio and Azure DevOps.

Collaborate with design teams to support user experience (UX) research and user interface prototyping using tools like Figma.

Ensure recommended technology solutions align with enterprise business architecture concepts and corporate standards.

Establish traceability matrices and performance measures to evaluate business analysis deliverables and monitor post-implementation outcomes.

Lead change management processes, including impact analyses, change scope definitions, and end-user communication and training strategies.

Partner with QA teams to support User Acceptance Testing (UAT), ensuring developed features meet business needs and functional requirements.

Prepare clear, concise, and comprehensive documentation, including technical reports, briefing notes, and executive presentations.

Qualifications
Core Requirements & BA Expertise
Agile Business Analysis Expertise: Proven experience leading business analysis activities, facilitating workshops, and breaking down requirements into Agile deliverables (user stories, backlog items).

Modeling & Visualization Tooling: Proficient in using business analysis and modeling tools, including Azure DevOps, MS Visio, Figma, and CASE software.

Requirements & Process Modeling: Advanced skills in developing use cases, use case models, context diagrams, process flows, and business rules definitions.

Business Case Development: Hands-on experience developing complete end-to-end business cases, ROI assessments, cost-benefit analyses, and feasibility studies.

Enterprise Architecture Alignment: Experience applying enterprise business architectural concepts to ensure technical recommendations conform to organizational standards.

Preferred Experience & Domain Knowledge
Change Management & Prototyping: Experience conducting change impact analysis, developing user training strategies, and applying user-centered design principles.

Testing & Quality Assurance: Familiarity with QA methodologies, UAT execution, and requirement validation against system functionality.

Accessibility & Governance: Knowledge of Information Management policies and digital accessibility standards, including the Accessibility for Ontarians with Disabilities Act (AODA).

Soft Skills & Delivery Attributes
Workshop Facilitation & Presentation: Exceptional ability to lead stakeholder workshops and present complex technical information clearly to non-technical audiences.

Analytical Problem Solving: Superior logical and systematic problem-solving capabilities to evaluate business options and mitigate project risks.

Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.