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Posted 24 days ago

Senior Business Analyst

@ Randstad Canada

Toronto, Ontario

Contract
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Overview

Randstad Canada is hiring a Senior Business Analyst on a 6-month onsite contract in Toronto, with potential for extension. The role leads requirements workshops, writes user stories and acceptance criteria, performs SQL database analysis and designs process maps. The posting states the assignment is onsite five days per week.

Responsibilities:

  • Lead requirements workshops, JAD sessions and stakeholder interviews
  • Write use cases, user stories and acceptance criteria
  • Perform database analysis and write SQL queries
  • Create MS Visio swim lane and process maps
  • Liaise between business units, developers, QA and vendors

Requirements summary:

  • Proven enterprise business analysis experience
  • Expert process modeling in MS Visio or equivalent tools
  • Agile (Scrum, Kanban) and Waterfall documentation experience
  • Hands-on SQL and relational database analysis
  • Proficiency with Jira, Confluence, Azure DevOps and SharePoint
  • Strong facilitation and communication skills

Tools & skills

Source and dates

Employer career site / ATS feed · careerpage

Employer posting date
2026-10-14
First seen by our source
2026-10-14
Source record updated
2026-10-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentBusiness operations
Travelair: none · ground: none
Work settingOffice, Client sites
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

Randstad Canada

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

partner for talent.

Full company description

As the Canadian leader in recruitment and HR, and one of Canada’s best places to work, we have a uniquely human approach to work. We deliver HR innovation with human interaction at its core. At the unique intersection of technology and humanity, we deliver data-driven insights coupled with a people-first experience that is inherently human. Human Forward. Learn more at www.randstad.ca.

LinkedIn followers
455,966
People associated on LinkedIn
1,207
Reported office locations
  • 777 Bay Street, Suite 2000, PO Box 128, Toronto, ON M5G 2C8, CA
  • 525 Avenue Viger Ouest, Suite 501, Montréal, Quebec H2Z 1G6, CA
  • 4295 King St E, Suite 401, Kitchener, Ontario N2P 0C6, CA
  • 311 6 Ave SW, Intact Place, East Tower, Suite 1640, Calgary, AB T2P 3H2, CA
  • 6345 Dixie Rd, Suite 6, Mississauga, ON L5T 2E6, CA
  • 244 Pall Mall St, Suite 400, London, ON N6A 5P6, CA
  • 4 Cedar Pointe Dr, Unit D, Barrie, Ontario L4N 5R7, CA
  • 2456 Queen St E, Unit 201, Brampton, Ontario L6S 5X9, CA
  • 10 Stanley St, Suite 4A, Brantford, Ontario N3S 7N4, CA
  • 7055 Boulevard Taschereau, Suite 100, Brossard, Quebec J4Z 1A7, CA
  • 1100 Walkers Line, Suite 105, Burlington, Ontario L7N 2G3, CA
  • 10655 Southport Rd SW, Suite 1200, Calgary, Alberta T2W 4Y1, CA
  • 495 36 St NE, Suite 140, Calgary, Alberta T2A 6K3, CA
  • 321 6 Ave SW, Suite W940 (West Tower), Calgary, Alberta T2P 0B2, CA
  • 415 Hespeler Rd, Unit 3A, Cambridge, Ontario N1R 6J1, CA
  • 6001 60 Ave, Delta, British Columbia V4K 4E2, CA
  • 787 Rue St-Pierre, Suite 303, Drummondville, Quebec J2C 3X2, CA
  • 10025 102A Ave NW, Suite 1902, Edmonton, Alberta T5J 2Z2, CA
  • 2305 111 St NW, Edmonton, Alberta T6J 5E5, CA
  • 5 Boulevard Mountain, Granby, Quebec J2G 9M5, CA
  • 450 Speedvale Ave W, Unit 103, Guelph, Ontario N1H 7Y6, CA
  • 1809 Barrington St, CIBC Building, Unit 501, Halifax, Nova Scotia B3J 3K8, CA
  • 275 James St N, Unit 2, Hamilton, Ontario L8R 2L4, CA
  • 7655 Boulevard Newman, Suite 75, Montreal, Quebec H8N 1X7, CA
  • 2530 Boulevard Daniel-Johnson, Laval, Quebec H7T 2R3, CA
  • 2528 Boulevard Daniel-Johnson, Laval, Quebec H7T 2R3, CA
  • 5410 Boulevard Guillaume-Couture, Suite 84, Lévis, Quebec G6V 4Z2, CA
  • 460 Rue St-Charles O, Suite A, Longueuil, Quebec J4Z 1A7, CA
  • 80 Tiverton Ct, Suite 400, Markham, Ontario L3R 0G4, CA
  • 7357 Woodbine Ave, Suite 2, Markham, Ontario L3R 1A7, CA
  • 4080 Confederation Pkwy, Suite 501, Mississauga, Ontario L5B 0G1, CA
  • 6345 Dixie Rd, Suite 6, Mississauga, Ontario L5T 2E6, CA
  • 809 Columbia St, New Westminster, British Columbia V3M 1B9, CA
  • 20 York Mills Rd, Unit 208, Toronto, Ontario M2P 2C2, CA
  • 1600 Carling Ave, Suite 410, Ottawa, Ontario K1Z 1G3, CA
  • 2222 Carling Ave, Suite 2, Ottawa, Ontario K2A 1H3, CA
  • 4810 Boul Saint-Jean, Montréal, Quebec H9H 4B2, CA
  • 755 Boulevard Saint-Jean, Suite 130, Pointe-Claire, Quebec H9R 5M9, CA
  • 815 Boulevard Lebourgneuf, Suite 201, Québec, Québec G2J 0C1, CA
  • 2010 11th Ave, 7th Floor, Regina, Saskatchewan S4P 0J3, CA
  • 208 Boulevard du Curé-Labelle, Sainte-Thérèse, Quebec J7E 2X7, CA
  • 3500 Boulevard de la Côte-Vertu, Suite 175, Saint-Laurent, Quebec H4R 2X7, CA
  • 6335 Rue Jean-Talon Est, Saint-Léonard, Quebec H1S 3E7, CA
  • 310 Wall St, Saskatoon, Saskatchewan S7K 1N7, CA
  • 124 Rue Wellington Nord, Suite 300, Sherbrooke, Quebec J1H 5X8, CA
  • 701 W Georgia St, Suite 200, Vancouver, British Columbia V7Y 1C6, CA
  • 730 View St, Suite 420, Victoria, British Columbia V8W 3Y7, CA
  • 100 Regina St S, Suite 140, Waterloo, Ontario N2J 4P9, CA
  • 114 Dundas St E, Unit 103, Whitby, Ontario L1N 2H7, CA
  • 245 Portage Ave, Winnipeg, Manitoba, CA
  • 1 Lombard Pl, Suite 1535, Winnipeg, Manitoba R3B 0X3, CA
  • 386 Boulevard Charest E, Quebec, QC G1K 3H4, CA
Other recorded names
  • Randstad Canada
Specialties
  • HR Consulting
  • IT Recruitment
  • Engineering Recruitment
  • Staffing and HR
  • HR Services
  • Recruitment
  • HR Outsourcing
  • Temporary Hiring
  • Permanent Hiring
  • Recruiting
  • Permanent Jobs
  • Temp Jobs
  • Hiring Strategy
  • Human Resources
  • Staffing
  • Finding Jobs
  • Employer Branding
  • Jobs
  • and Contract Jobs
Profile identifies a recruitment agency
Yes

As the Canadian leader in recruitment and HR, and one of Canada’s best places to work, we have a uniquely human approach to work. We deliver HR innovation with human interaction at its core. At the unique intersection of technology and humanity, we deliver data-driven insights coupled with a people-first experience that is inherently human. Human Forward. Learn more at www.randstad.ca.

FieldValue
IndustryStaffing and Recruiting
Company size501-1,000 employees
HeadquartersToronto, ON
Organization typePublic Company
Year founded1997
SpecialtiesHR ConsultingIT RecruitmentEngineering RecruitmentStaffing and HRHR ServicesRecruitmentHR OutsourcingTemporary HiringPermanent HiringRecruiting
Open jobs on Jobsy9,439
LinkedInView page
Job description
We are seeking a highly accomplished Senior Business Analyst for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a key business analysis, process modeling, and data analysis capacity, specializing in translating complex business challenges into structured technical requirements, swim lane workflow diagrams, and data-driven solutions.

As a Senior Business Analyst, you will bridge the gap between business stakeholders, technical engineering teams, and external vendors. Operating fully onsite in Toronto, you will lead JAD sessions and requirements workshops, author detailed user stories and acceptance criteria, perform database analysis using SQL, and design future-state process maps using MS Visio. This position demands an analytical problem solver with hands-on proficiency in Agile and Waterfall delivery frameworks who can optimize workflows, track requirements across Azure DevOps or Jira, and ensure seamless project delivery.

Location: Toronto, ON

Assignment Type: Onsite (5 days per week)

Contract Duration: 6-month contract (with potential for extension)

Advantages
End-to-End Requirements Ownership: Direct full-lifecycle business, system, and data analysis for enterprise IT solutions.

Process Re-Engineering Impact: Design high-visibility swim lane diagrams and workflow optimizations using MS Visio, Lucidchart, and Miro.

Hands-On Technical Analysis: Combine business analysis with backend SQL query analysis and database evaluation.

Agile & Hybrid Tooling Mastery: Utilize industry-standard platforms including Jira, Confluence, Azure DevOps, and Figma.

Responsibilities
Lead and facilitate requirements gathering workshops, JAD sessions, and stakeholder interviews to elicit and document business needs.

Author clear, actionable use cases, user stories, and acceptance criteria to guide technical development and quality assurance teams.

Perform database analysis and author SQL queries to inspect data structures, validate system behavior, and support data-driven decision-making.

Conduct business process re-engineering and workflow mapping, creating detailed MS Visio diagrams and swim lane process models.

Act as the primary liaison between business units, software developers, QA leads, and external vendors to ensure alignment on solution scope.

Document current-state and future-state system architectures, context diagrams, and detailed business rules.

Manage, track, and trace functional and technical requirements throughout iterative development lifecycles using Jira, Confluence, and Azure DevOps.

Identify workflow bottlenecks, automation opportunities, and digital transformation enhancements to streamline operational service delivery.

Support User Acceptance Testing (UAT) by validating delivered system functionality against approved business requirements.

Prepare comprehensive technical documentation, executive briefings, status reports, and stakeholder presentations.

Qualifications
Core Requirements & Business Analysis Expertise
Business Analysis Experience: Proven track record gathering, analyzing, and documenting complex data, system, and business requirements for enterprise IT initiatives.

Process Modeling Mastery: Expert-level proficiency creating MS Visio process maps, swim lane diagrams, and workflow models (using Visio, Lucidchart, Miro, or Figma).

Agile & Technical Documentation: Deep expertise defining user stories, use cases, and acceptance criteria across Agile (Scrum, Kanban) and Waterfall methodologies.

SQL & Database Analysis: Hands-on experience analyzing relational databases and writing SQL queries for data inspection and validation.

Requirements & Collaboration Tools: Proficiency with Jira, Confluence, Azure DevOps, SharePoint, and MS Teams for requirements management and project tracking.

Stakeholder Facilitation: Exceptional facilitation, interview, and negotiation skills to align business users, technical teams, and third-party vendors.

Preferred Assets & Domain Experience
Data Visualization & Analytics: Familiarity with data analysis tools such as Power BI or Advanced Excel.

Enterprise Solutions: Working knowledge of enterprise ERP, CRM, or cloud-based platforms.

Public Sector Context: Prior experience within public sector environments or structured enterprise governance frameworks is considered an asset.

Soft Skills & Delivery Attributes
Analytical & Systematic Problem Solving: Superior diagnostic capabilities to analyze business problems logically and propose cost-effective IT solutions.

Clear Communication: Excellent written and verbal communication skills with a proven ability to convey technical details clearly to non-technical stakeholders.

Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.

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