Posted 2 months ago
Senior Change Management Specialist
@ Randstad Canada
Toronto, Ontario
SIGNALS
Overview
Randstad Canada is hiring a Senior Change Management Specialist on a 24-month contract in Toronto, hybrid with 2-3 days onsite per week. The role leads organizational change management for a large SAP implementation, covering stakeholder engagement, impact assessments, communications, training readiness and adoption tracking. The posting requires 10+ years of OCM experience and 5+ years on major SAP programs.
Pay:
$88.75–$95.13 an hour
Responsibilities:
- Develop and execute the OCM strategy and work plan for the SAP program
- Conduct change impact assessments across business units
- Design stakeholder engagement plans and sponsor roadmaps
- Author communication plans and executive briefing materials
- Oversee end-user training strategies and readiness assessments
Requirements summary:
- 10+ years of dedicated OCM experience on enterprise transformation programs
- 5+ years supporting major SAP implementations
- Bachelor's degree in Business, HR, Organizational Development, Communications, Psychology or related field
- Active Prosci or equivalent change certification (strongly preferred)
- Advanced Microsoft 365 proficiency
Tools & skills
SAP S/4HANASAP SuccessFactorsSAP AribaSAP ECCMicrosoft PowerPointMicrosoft ExcelMicrosoft TeamsSharePoint
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-09-02
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 10+ years |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Prosci Change Management Certification |
| Encouraged to apply | Indigenous peoples, People with disabilities, Racialized people, 2SLGBTQ+ |
| Education | Bachelor’s degree (required) |
| Fields of study | Business, Human Resources, Organizational Development, Communications, Psychology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Randstad Canada
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partner for talent.
Full company description
As the Canadian leader in recruitment and HR, and one of Canada’s best places to work, we have a uniquely human approach to work. We deliver HR innovation with human interaction at its core. At the unique intersection of technology and humanity, we deliver data-driven insights coupled with a people-first experience that is inherently human. Human Forward. Learn more at www.randstad.ca.
- LinkedIn followers
- 455,966
- People associated on LinkedIn
- 1,207
- Reported office locations
- 777 Bay Street, Suite 2000, PO Box 128, Toronto, ON M5G 2C8, CA
- 525 Avenue Viger Ouest, Suite 501, Montréal, Quebec H2Z 1G6, CA
- 4295 King St E, Suite 401, Kitchener, Ontario N2P 0C6, CA
- 311 6 Ave SW, Intact Place, East Tower, Suite 1640, Calgary, AB T2P 3H2, CA
- 6345 Dixie Rd, Suite 6, Mississauga, ON L5T 2E6, CA
- 244 Pall Mall St, Suite 400, London, ON N6A 5P6, CA
- 4 Cedar Pointe Dr, Unit D, Barrie, Ontario L4N 5R7, CA
- 2456 Queen St E, Unit 201, Brampton, Ontario L6S 5X9, CA
- 10 Stanley St, Suite 4A, Brantford, Ontario N3S 7N4, CA
- 7055 Boulevard Taschereau, Suite 100, Brossard, Quebec J4Z 1A7, CA
- 1100 Walkers Line, Suite 105, Burlington, Ontario L7N 2G3, CA
- 10655 Southport Rd SW, Suite 1200, Calgary, Alberta T2W 4Y1, CA
- 495 36 St NE, Suite 140, Calgary, Alberta T2A 6K3, CA
- 321 6 Ave SW, Suite W940 (West Tower), Calgary, Alberta T2P 0B2, CA
- 415 Hespeler Rd, Unit 3A, Cambridge, Ontario N1R 6J1, CA
- 6001 60 Ave, Delta, British Columbia V4K 4E2, CA
- 787 Rue St-Pierre, Suite 303, Drummondville, Quebec J2C 3X2, CA
- 10025 102A Ave NW, Suite 1902, Edmonton, Alberta T5J 2Z2, CA
- 2305 111 St NW, Edmonton, Alberta T6J 5E5, CA
- 5 Boulevard Mountain, Granby, Quebec J2G 9M5, CA
- 450 Speedvale Ave W, Unit 103, Guelph, Ontario N1H 7Y6, CA
- 1809 Barrington St, CIBC Building, Unit 501, Halifax, Nova Scotia B3J 3K8, CA
- 275 James St N, Unit 2, Hamilton, Ontario L8R 2L4, CA
- 7655 Boulevard Newman, Suite 75, Montreal, Quebec H8N 1X7, CA
- 2530 Boulevard Daniel-Johnson, Laval, Quebec H7T 2R3, CA
- 2528 Boulevard Daniel-Johnson, Laval, Quebec H7T 2R3, CA
- 5410 Boulevard Guillaume-Couture, Suite 84, Lévis, Quebec G6V 4Z2, CA
- 460 Rue St-Charles O, Suite A, Longueuil, Quebec J4Z 1A7, CA
- 80 Tiverton Ct, Suite 400, Markham, Ontario L3R 0G4, CA
- 7357 Woodbine Ave, Suite 2, Markham, Ontario L3R 1A7, CA
- 4080 Confederation Pkwy, Suite 501, Mississauga, Ontario L5B 0G1, CA
- 6345 Dixie Rd, Suite 6, Mississauga, Ontario L5T 2E6, CA
- 809 Columbia St, New Westminster, British Columbia V3M 1B9, CA
- 20 York Mills Rd, Unit 208, Toronto, Ontario M2P 2C2, CA
- 1600 Carling Ave, Suite 410, Ottawa, Ontario K1Z 1G3, CA
- 2222 Carling Ave, Suite 2, Ottawa, Ontario K2A 1H3, CA
- 4810 Boul Saint-Jean, Montréal, Quebec H9H 4B2, CA
- 755 Boulevard Saint-Jean, Suite 130, Pointe-Claire, Quebec H9R 5M9, CA
- 815 Boulevard Lebourgneuf, Suite 201, Québec, Québec G2J 0C1, CA
- 2010 11th Ave, 7th Floor, Regina, Saskatchewan S4P 0J3, CA
- 208 Boulevard du Curé-Labelle, Sainte-Thérèse, Quebec J7E 2X7, CA
- 3500 Boulevard de la Côte-Vertu, Suite 175, Saint-Laurent, Quebec H4R 2X7, CA
- 6335 Rue Jean-Talon Est, Saint-Léonard, Quebec H1S 3E7, CA
- 310 Wall St, Saskatoon, Saskatchewan S7K 1N7, CA
- 124 Rue Wellington Nord, Suite 300, Sherbrooke, Quebec J1H 5X8, CA
- 701 W Georgia St, Suite 200, Vancouver, British Columbia V7Y 1C6, CA
- 730 View St, Suite 420, Victoria, British Columbia V8W 3Y7, CA
- 100 Regina St S, Suite 140, Waterloo, Ontario N2J 4P9, CA
- 114 Dundas St E, Unit 103, Whitby, Ontario L1N 2H7, CA
- 245 Portage Ave, Winnipeg, Manitoba, CA
- 1 Lombard Pl, Suite 1535, Winnipeg, Manitoba R3B 0X3, CA
- 386 Boulevard Charest E, Quebec, QC G1K 3H4, CA
- Other recorded names
- Randstad Canada
- Specialties
- HR Consulting
- IT Recruitment
- Engineering Recruitment
- Staffing and HR
- HR Services
- Recruitment
- HR Outsourcing
- Temporary Hiring
- Permanent Hiring
- Recruiting
- Permanent Jobs
- Temp Jobs
- Hiring Strategy
- Human Resources
- Staffing
- Finding Jobs
- Employer Branding
- Jobs
- and Contract Jobs
- Profile identifies a recruitment agency
- Yes
As the Canadian leader in recruitment and HR, and one of Canada’s best places to work, we have a uniquely human approach to work. We deliver HR innovation with human interaction at its core. At the unique intersection of technology and humanity, we deliver data-driven insights coupled with a people-first experience that is inherently human. Human Forward. Learn more at www.randstad.ca.
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, ON |
| Organization type | Public Company |
| Year founded | 1997 |
| Specialties | HR ConsultingIT RecruitmentEngineering RecruitmentStaffing and HRHR ServicesRecruitmentHR OutsourcingTemporary HiringPermanent HiringRecruiting |
| Open jobs on Jobsy | 9,443 |
| View page |
Job description
We are seeking a highly accomplished Senior Change Management Specialist for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier organizational change management (OCM) and strategic transformation capacity, specializing in leading stakeholder engagement, change impact assessments, end-user communications, and business adoption planning for a large-scale SAP implementation program.
As a senior OCM specialist, you will bridge the gap between executive sponsors, business leaders, cross-functional project teams, and system integrators. Operating within a hybrid work model in Toronto, you will design and execute end-to-end change management strategies—evaluating process and role impacts, coordinating training readiness, analyzing adoption metrics, and facilitating smooth transition frameworks. This position is tailored for a change management authority who can apply structured methodologies to mitigate risks, drive business process adoption, and lead organizations through large-scale technology transformations.
Location: Toronto, ON
Assignment Type: Hybrid (2–3 days per week onsite)
Contract Duration: 24-month contract
Advantages
Large-Scale Enterprise Transformation: Drive overarching change management strategies for a high-visibility, enterprise-wide SAP implementation.
Executive Leadership Exposure: Partner directly with executive sponsors, business leaders, and project leads to align change strategies with organizational goals.
Full-Lifecycle OCM Delivery: Lead complete change initiatives spanning stakeholder mapping, impact assessments, communications, training, and post-go-live adoption.
Balanced Hybrid Model: Enjoy a flexible working structure combining collaborative onsite teamwork in Toronto with remote flexibility.
Responsibilities
Develop and execute the comprehensive Organizational Change Management (OCM) strategy and work plan for the SAP program.
Conduct detailed change impact assessments across business units to evaluate process, role, organizational, and technological shifts.
Design, implement, and maintain stakeholder identification, analysis, and engagement plans, including sponsor roadmaps for leadership.
Author and deliver strategic communication plans, executive briefing materials, key messaging, and change awareness content.
Oversee end-user training strategies, conducting training needs assessments, designing curriculums, and delivering job aids and quick reference guides.
Establish organizational readiness assessment frameworks, conducting surveys and reporting readiness metrics to project leadership.
Facilitate interactive workshops, focus groups, design playback sessions, and engagement meetings with impacted business units.
Formulate and monitor adoption metrics, change KPIs, and executive dashboards to measure organizational transition progress.
Identify and log change-related risks, issues, and dependencies, recommending proactive mitigation strategies.
Partner with project leads, subject matter experts, and system integrators to align OCM deliverables with technical deployment milestones.
Support cutover, operational transition, and post-go-live stabilization activities to ensure sustained long-term business adoption.
Provide strategic advice, guidance, and coaching to business leaders and project teams regarding change management best practices.
Qualifications
Core Requirements & OCM Expertise
Change Management Experience: Minimum 10+ years of dedicated Organizational Change Management (OCM) experience leading large-scale enterprise transformation programs.
SAP Program Experience: Minimum 5+ years of experience supporting major SAP implementations (e.g., S/4HANA, SuccessFactors, Ariba, ECC, or equivalent SAP modules).
Core OCM Deliverables: Demonstrated experience creating change strategies, impact assessments, stakeholder maps, communication materials, training plans, and readiness surveys.
Methodologies & Frameworks: Hands-on experience applying established OCM frameworks such as Prosci ADKAR, Kotter, or equivalent change methodologies.
Education: Bachelor's degree in Business, Human Resources, Organizational Development, Communications, Psychology, or a related discipline.
Preferred Assets & Certifications
Change Certification: Active Prosci Change Management Certification (or equivalent professional change credential) is strongly preferred.
Tooling Proficiency: Advanced proficiency with Microsoft 365 applications (PowerPoint, Excel, Teams, SharePoint) and collaborative digital workshop tools.
Executive Reporting: Proven experience building executive presentations, leadership communication suites, business readiness dashboards, and change risk logs.
Soft Skills & Strategic Attributes
Stakeholder Management & Facilitation: Outstanding facilitation, presentation, and active listening skills with a proven ability to engage executive sponsors and diverse stakeholder groups.
Analytical Thinking & Problem Solving: Strong critical-thinking capabilities to analyze complex organizational impacts, evaluate adoption barriers, and implement effective solutions.
Written & Verbal Communication: Exceptional communication skills to convey complex transformational concepts clearly to non-technical business partners.
Summary
If you're interested in the "Senior Change Management Specialist" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
As a senior OCM specialist, you will bridge the gap between executive sponsors, business leaders, cross-functional project teams, and system integrators. Operating within a hybrid work model in Toronto, you will design and execute end-to-end change management strategies—evaluating process and role impacts, coordinating training readiness, analyzing adoption metrics, and facilitating smooth transition frameworks. This position is tailored for a change management authority who can apply structured methodologies to mitigate risks, drive business process adoption, and lead organizations through large-scale technology transformations.
Location: Toronto, ON
Assignment Type: Hybrid (2–3 days per week onsite)
Contract Duration: 24-month contract
Advantages
Large-Scale Enterprise Transformation: Drive overarching change management strategies for a high-visibility, enterprise-wide SAP implementation.
Executive Leadership Exposure: Partner directly with executive sponsors, business leaders, and project leads to align change strategies with organizational goals.
Full-Lifecycle OCM Delivery: Lead complete change initiatives spanning stakeholder mapping, impact assessments, communications, training, and post-go-live adoption.
Balanced Hybrid Model: Enjoy a flexible working structure combining collaborative onsite teamwork in Toronto with remote flexibility.
Responsibilities
Develop and execute the comprehensive Organizational Change Management (OCM) strategy and work plan for the SAP program.
Conduct detailed change impact assessments across business units to evaluate process, role, organizational, and technological shifts.
Design, implement, and maintain stakeholder identification, analysis, and engagement plans, including sponsor roadmaps for leadership.
Author and deliver strategic communication plans, executive briefing materials, key messaging, and change awareness content.
Oversee end-user training strategies, conducting training needs assessments, designing curriculums, and delivering job aids and quick reference guides.
Establish organizational readiness assessment frameworks, conducting surveys and reporting readiness metrics to project leadership.
Facilitate interactive workshops, focus groups, design playback sessions, and engagement meetings with impacted business units.
Formulate and monitor adoption metrics, change KPIs, and executive dashboards to measure organizational transition progress.
Identify and log change-related risks, issues, and dependencies, recommending proactive mitigation strategies.
Partner with project leads, subject matter experts, and system integrators to align OCM deliverables with technical deployment milestones.
Support cutover, operational transition, and post-go-live stabilization activities to ensure sustained long-term business adoption.
Provide strategic advice, guidance, and coaching to business leaders and project teams regarding change management best practices.
Qualifications
Core Requirements & OCM Expertise
Change Management Experience: Minimum 10+ years of dedicated Organizational Change Management (OCM) experience leading large-scale enterprise transformation programs.
SAP Program Experience: Minimum 5+ years of experience supporting major SAP implementations (e.g., S/4HANA, SuccessFactors, Ariba, ECC, or equivalent SAP modules).
Core OCM Deliverables: Demonstrated experience creating change strategies, impact assessments, stakeholder maps, communication materials, training plans, and readiness surveys.
Methodologies & Frameworks: Hands-on experience applying established OCM frameworks such as Prosci ADKAR, Kotter, or equivalent change methodologies.
Education: Bachelor's degree in Business, Human Resources, Organizational Development, Communications, Psychology, or a related discipline.
Preferred Assets & Certifications
Change Certification: Active Prosci Change Management Certification (or equivalent professional change credential) is strongly preferred.
Tooling Proficiency: Advanced proficiency with Microsoft 365 applications (PowerPoint, Excel, Teams, SharePoint) and collaborative digital workshop tools.
Executive Reporting: Proven experience building executive presentations, leadership communication suites, business readiness dashboards, and change risk logs.
Soft Skills & Strategic Attributes
Stakeholder Management & Facilitation: Outstanding facilitation, presentation, and active listening skills with a proven ability to engage executive sponsors and diverse stakeholder groups.
Analytical Thinking & Problem Solving: Strong critical-thinking capabilities to analyze complex organizational impacts, evaluate adoption barriers, and implement effective solutions.
Written & Verbal Communication: Exceptional communication skills to convey complex transformational concepts clearly to non-technical business partners.
Summary
If you're interested in the "Senior Change Management Specialist" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
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