Posted yesterday
Senior Manager – Disclosure Transformation & Controls
@ Royal Bank of Canada
Toronto, Ontario
Overview
Royal Bank of Canada is hiring a Senior Manager for Disclosure Transformation & Controls to lead the design, implementation and governance of document management and disclosure controls across PBI business lines. The role drives digitization, harmonization and regulatory compliance, and reports to PBI leadership. It is a full-time salaried position in Toronto with a 37.5-hour week.
Responsibilities:
- Develop document and disclosure strategy and modernization roadmap
- Harmonize documentation practices across PBI business lines
- Build and test internal controls for disclosures and client interactions
- Monitor regulatory requirements and ensure disclosure obligations are met
- Lead governance committees and report control status to leadership
Requirements summary:
- Minimum 10 years of relevant experience in governance, risk and compliance transformation
- Undergraduate degree
- Experience developing and scaling large programs
- Strong program management experience
- Superior written and verbal communication skills for senior audiences
Tools & skills
Source and dates
Employer career site / ATS feed · phenom
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 10+ years |
| Hours per week | 37.5 |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Royal Bank of Canada
Stock listing: TSX:RY · NYSE:RY · Source checked: 2026-11-02
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact. http://rbc.com/legalstuff. La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social. https://www.rbc.com/conditions-dutilisation/
- LinkedIn followers
- 932,626
- People associated on LinkedIn
- 96,867
- Reported office locations
- 200 Bay Street, Toronto, Ontario M5J 2J5, CA
- 1 Place Ville-Marie, Montreal, QC H3B 1Z3, CA
- 2 Park St, Sydney, NSW 2000, AU
- 100 Bishopsgate, London, England EC2N 4AA, GB
- Persiaran Apec, Cyberjaya, Selangor 63000, MY
- 60 S 6th St, Minneapolis, MN 55402, US
- Business categories
- Wealth Management
- Commercial Lending
- Finance
- Banking
- Payments
- Asset Management
- Insurance
- Lending
- Financial Services
- Financial Exchanges
- Other recorded names
- Royal Bank of Canada
- RBC
- Specialties
- finance
- banking
- investing
- insurance
- financial planning
- wealth management
- and capital markets
- Profile identifies a recruitment agency
- No
- Reported total investment
- 22,251,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market…
| Field | Value |
|---|---|
| Industry | Banking |
| Company size | 10,001+ employees |
| Headquarters | Toronto, Ontario |
| Organization type | Public Company |
| Specialties | financebankinginvestinginsurancefinancial planningwealth managementand capital markets |
| Open jobs on Jobsy | 1,061 |
| View page |
Job Description
What is the opportunity?
The Senior Manager of Document and Disclosures Strategy & Control Development leads the design, implementation, and governance of PBI's document management and disclosure control framework. This role ensures compliance, operational efficiency, and risk mitigation across PBI's documentation and regulatory disclosure processes, while driving strategic modernization, client experience enhancement, and organizational harmonization. The Senior Manager balances control rigor with digitization opportunities and client-centric innovation.
What will you do?
Strategic Vision & Modernization
- Develop a forward-looking document and disclosure strategy that anticipates regulatory evolution, market trends, and technological advancement
- Identify and evaluate digitization opportunities to enhance client experience, reduce operational friction, and improve efficiency
- Lead transformation initiatives that leverage digital tools, automation, and modern platforms to modernize document and disclosure workflows
- Balance regulatory compliance requirements with client experience objectives
Harmonization & Standardization
- Drive harmonization of document and disclosure practices across PBI business lines (personal banking, payments, savings and investments)
- Consolidate redundant processes and eliminate inconsistencies in documentation standards and control requirements
- Collaborate with the product teams to identify opportunities for process convergence and operational efficiency
Control Development & Implementation
- Build and enhance internal control systems for document management and regulatory disclosures across PBI business lines
- Design controls that embed client-centric principles and digitization capabilities into core processes
- Establish control testing protocols and remediation processes addressing key risks in client interactions, account servicing, and investment transactions
- Ensure controls address client protection, suitability documentation, know-your-client (KYC), and anti-money laundering (AML) requirements
Client Experience & Digital Strategy
- Champion client-first approaches to document delivery, disclosure formats, and interaction channels
- Evaluate digital disclosure solutions (e.g., eSign, digital statements, online account documentation) that improve accessibility and convenience
- Partner with digital transformation teams to ensure document strategies align with omnichannel client engagement initiatives
- Assess opportunities for self-service documentation and streamlined client onboarding through digital tools
Regulatory & Compliance Leadership
- Monitor evolving regulatory requirements affecting PBI's document and disclosure practices (e.g., FCAC, CIRO, provincial regulators, privacy and accessibility regulations)
- Ensure PBI meets all disclosure obligations under applicable securities, banking, and privacy regulations
- Collaborate with Compliance, Legal, and Risk teams to interpret and implement regulatory requirements
- Proactively identify emerging compliance risks and opportunities related to digitization and disclosure modernization
Governance & Oversight
- Lead governance structures within PBI including committees, working groups, and cross-functional teams
- Provide executive reporting to PBI leadership on control effectiveness, compliance status, emerging risks, and digitization progress
- Establish metrics and KPIs to measure control maturity, client satisfaction, operational efficiency, and digital adoption
- Monitor harmonization outcomes and identify opportunities for continuous improvement
Stakeholder Management
- Partner with PBI business units, client-facing teams, digital transformation, legal, compliance, internal audit, and IT
- Communicate policy changes, digitization opportunities, and harmonization initiatives to stakeholders across PBI
- Support organizational change management initiatives within PBI, building engagement around modernization benefits
- Engage with technology partners and vendors to evaluate emerging solutions in document management and digital disclosure
General:
- Supports transformation efforts across PBI’s risk operating model.
- Works with control owners to meet delivery timelines.
- Assists in driving stakeholders to resolve issues cited by regulators or identified by internal audit.
- Helps implement updated standards and processes in PBI operating practices.
What do you need to succeed?
Must Have:
- Minimum of 10 years of relevant experience, including leadership of governance, risk, and compliance transformation
- Undergraduate degree
- Experience developing and scaling large programs
- Strong program management experience
- Superior written and verbal communication skills for senior audiences
Nice to Have:
- Deep knowledge of banking risk and compliance
- Advanced education in business or law
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Business Performance Management, Investment Banking Analysis, Investment Economics, Investment Management Systems, Investment Performance Measurement, Investment Risk, Investment Risk Management, Market Risk, Operational Risks, Performance Management (PM), Quality Management, Risk Management, Standard Operating Procedure (SOP)Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-11-05Application Deadline:
2026-11-20Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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