Senior Systems Testing/QA Specialist

We are seeking an experienced Senior Systems Testing/QA Specialist to lead and execute comprehensive quality assurance strategies across enterprise-scale applications. In this role, you will be responsible for defining master test strategies, authoring test plans and test cases, and executing functional, integration, regression, and user acceptance testing across both GUI and non-GUI layers. Leveraging your expertise in testing Commercial Off-the-Shelf (COTS) platforms—specifically Oracle Siebel CRM and Adobe Experience Manager (AEM)—along with modern defect management platforms, you will validate complex system workflows, ensure accessibility compliance, collaborate within Agile and Waterfall delivery teams, and drive defect resolution to deliver high-quality, stable software releases.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 8-month contract.

Advantages
Specialized Enterprise Scope: Lead quality assurance across high-impact platforms including Oracle Siebel CRM and Adobe AEM.

Full-Lifecycle Quality Ownership: Drive testing from initial test plan design through UAT support and release sign-off.

Modern QA Tooling: Utilize industry-standard test tracking and management platforms including Jira, Azure DevOps, and QMetry.

Collaborative Workspace: Work directly alongside multidisciplinary technical teams in a dedicated Toronto office.

Responsibilities
Provide guidance on testing strategies, master test plans, test tool selection, and QA resource estimates.

Plan, organize, and execute functional, system integration, regression, and end-to-end testing across GUI and non-GUI environments.

Lead test execution and support business stakeholders through User Acceptance Testing (UAT) sessions.

Author, review, and maintain comprehensive test plans, test cases, test scenarios, and execution logs.

Log, track, triage, and manage defects through their complete lifecycle using tools such as Jira and Azure DevOps.

Validate core CRM workflows, data integrity, integration points, and web content management platforms.

Collaborate with developers, business analysts, and project managers to clarify requirements, reproduce defects, and verify fixes.

Execute and support test automation initiatives (GUI and API) and assist with integrating automated tests into CI/CD pipelines.

Ensure application testing aligns with digital accessibility standards, including AODA and WCAG compliance.

Prepare test execution summaries, coverage matrices, and quality metrics reports for project leadership.

Qualifications
Software QA Seniority: 8+ years of dedicated professional experience working as a Software QA Tester across large-scale enterprise environments (Strictly Required).

COTS Application Testing: 5+ years of hands-on experience testing Commercial Off-the-Shelf (COTS) applications (Strictly Required).

Oracle Siebel CRM Expertise: Demonstrated experience testing Oracle Siebel CRM applications (Strong Asset / Strongly Preferred).

Siebel Test Automation: Practical experience working with Siebel Test Automation tools and frameworks (Asset).

Adobe AEM Testing: Proven experience testing Adobe Experience Manager (AEM) web applications (Asset).

Defect Management Platforms: Extensive practical experience with defect tracking and test management tools such as Jira, Azure DevOps, or ALM (Strictly Required).

SDLC & Methodologies: Comprehensive understanding of the full Software Development Life Cycle (SDLC) across Agile (Scrum/Kanban) and Waterfall delivery models (Strictly Required).

Nice-to-Have Assets:
Prior testing experience with Case Management solutions or public-facing service portals.

Experience testing specialized Siebel modules (e.g., Contracts, Public Sector eService, Partner Portal).

Practical ability to write and execute SQL queries for database verification and data model validation.

Familiarity with automated testing frameworks (e.g., Selenium, Postman, UFT) and QMetry.

Knowledge of web accessibility compliance and testing standards (AODA / WCAG).

Summary
If you're interested in the "Senior Systems Testing/QA Specialist" role based in Toronto, we encourage you to apply online at www.randstad.ca.

Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.