Senior UX Designer

We are seeking an experienced Senior UX Designer to lead user-centered product design, user research, and interaction workflows for enterprise digital applications. In this role, you will be responsible for creating intuitive, accessible, and responsive user interfaces that seamlessly support AI-assisted workflows and human-in-the-loop review, validation, and approval processes. Working within an Agile product team, you will conduct qualitative and quantitative research, develop wireframes and interactive prototypes, author detailed user stories, and ensure all design patterns strictly comply with accessibility and privacy standards.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 6-month contract.

Advantages
Emerging AI UX Leadership: Drive cutting-edge user experience design for AI-assisted applications, AI agents, and human-in-the-loop validation frameworks.

Dual UX & Business Analysis Scope: Combine end-to-end user research, wireframing, and interactive prototyping with strategic requirements elicitation and Agile story writing.

Comprehensive Accessibility Scope: Direct accessibility testing utilizing automated tools, screen readers, and representative user testing groups.

Dedicated Onsite Synergy: Collaborate directly alongside product leads, business analysts, and development teams in a focused 5-day per week workspace.

Responsibilities
User Interface & Interaction Design: Design intuitive, accessible, and user-friendly digital interfaces across desktop, tablet, and mobile devices using design systems and reusable UI components.

AI Workflow & Human-in-the-Loop Design: Architect intuitive AI-assisted workflows that support information gathering, content generation, and decision-making, ensuring clear user controls for human review, validation, and approval of AI-generated content.

End-to-End User Research & Usability Testing: Plan, recruit, and execute qualitative and quantitative user research, stakeholder interviews, and usability testing sessions; synthesize findings into actionable research reports and design iterations.

Requirements & Process Elicitation: Facilitate workshops and discovery sessions to elicit, document, and validate business requirements, user needs, process flows, and future-state process maps.

Agile Deliverables & User Stories: Translate business requirements and research insights into well-defined user stories, use cases, business rules, functional specifications, and Agile backlog items.

Accessibility & Inclusive Design: Ensure all digital interfaces comply with web accessibility standards (WCAG 2.1 AA / AODA) using manual testing, automated evaluation tools (axe, WAVE), and screen readers (JAWS, NVDA, VoiceOver).

Cross-Functional Collaboration: Partner closely with product owners, business analysts, developers, and accessibility specialists to ensure design feasibility, clear handovers, and successful implementation.

Design Systems & Documentation: Maintain design documentation, design pattern libraries, and reusable component systems aligned with modern enterprise design guidelines.

Qualifications
Enterprise UX/UI & Product Design: Proven experience as a UX Designer, UI Designer, or Product Designer creating responsive web-based applications across desktop, tablet, and mobile platforms (Strictly Required).

AI Workflow & Human-in-the-Loop UX: Practical experience designing AI-assisted user experiences and human review, validation, and approval interfaces for AI-generated content (Strictly Required).

User Research & Usability Testing: Hands-on experience planning, recruiting, and conducting end-to-end user research, interviews, usability testing, and research synthesis (Strictly Required).

Accessibility Compliance & Testing: Demonstrated experience designing accessible applications (WCAG 2.1 AA / AODA) and conducting accessibility evaluations using manual/automated tools (axe, WAVE) or screen readers (JAWS, NVDA) (Strictly Required).

Agile Requirements & Process Modeling: Skilled in Agile delivery environments (Azure DevOps, Jira), translating business needs into user stories, use cases, process flows, and wireframes (Strictly Required).

Nice-to-Have Assets:
Practical experience applying the Ontario Design System, Digital Service Standards, or working within a public sector environment.

Familiarity with front-end technologies (HTML, CSS, JavaScript, Angular) to streamline collaboration with development teams.

Understanding of responsible AI principles, including transparency, privacy, and human oversight.

Summary
If you're interested in the "Senior UX Designer" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.