Posted 18 days ago
Service Administrator
@ Wajax
Dartmouth, Nova Scotia
Overview
Wajax is hiring a Service Administrator to build and run service repair quoting for branch customers. The role involves developing quote tools, labour and parts resources, and responding to customer inquiries, with a full-time schedule and a benefits package including health and dental, pension and perks.
Responsibilities:
- Develop and administer service repair quotes for branch customers
- Research parts and estimate labour for quotes
- Build quote tools, labour database and parts lookup process
- Respond to and follow up with customers by phone or email
- Develop rollout plan for subsequent service branches
Requirements summary:
- College diploma or post-secondary education
- 2 years related service, parts or supply chain experience
- Basic heavy equipment or truck and coach knowledge is an asset
- Proficiency in Microsoft Office including Outlook, Excel, Word and PowerPoint
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-19
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Education | College diploma (required) |
| Perks mentioned | Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wajax
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
\\ Together We Get More Done. TM \\ Ensemble, nous en faisons plus. MC
Full company description
Founded in 1858, Wajax (TSX: WJX) is one of Canada’s longest-standing and most diversified industrial products and services providers. The Corporation operates an integrated distribution system providing sales, parts and services to a broad range of customers in diverse sectors of the Canadian economy, including: construction, forestry, mining, industrial and commercial, oil sands, transportation, metal processing, government and utilities, and oil and gas. \\ Together We Get More Done.™ -- Fondée en 1858, Wajax (WJX à la Bourse de Toronto) est l’un des fournisseurs de produits et de services industriels les plus anciens et les plus diversifiés au Canada. La Corporation tire parti d’un système de distribution intégré pour vendre et fournir des pièces et des services à de nombreux clients de différents secteurs de l’économie canadienne : construction, foresterie, exploitation minière, industrie, commerce, sables bitumineux, transport, traitement des métaux, gouvernements et services publics ainsi que pétrole et gaz. \\ Ensemble, nous en faisons plus.
- LinkedIn followers
- 45,936
- People associated on LinkedIn
- 1,912
- Reported office locations
- 10 Diesel Dr, Etobicoke, Ontario M8W 2T8, CA
- Business categories
- Construction
- Machinery Manufacturing
- Oil and Gas
- Manufacturing
- Other recorded names
- Wajax
- Specialties
- Mining
- Oil Sands
- Oil & Gas
- Construction
- Forestry
- Marine
- Power Generation
- Industrial Parts & Service
- Material Handling
- Cranes & Utilities
- Agriculture
- Food & Beverage
- On & Off Highway Power
- Warehouse Racking & Solutions
- and Engineering Repair Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Founded in 1858, Wajax (TSX: WJX) is one of Canada’s longest-standing and most diversified industrial products and services providers. The Corporation operates an integrated distribution system providing sales, parts and services to a broad range of customers in diverse sectors of the Canadian economy, including: construction, forestry, mining, industrial and commercial, oil sands, transportation, metal processing…
| Field | Value |
|---|---|
| Industry | Machinery Manufacturing |
| Company size | 1,001-5,000 employees |
| Headquarters | Etobicoke, Ontario |
| Organization type | Public Company |
| Specialties | MiningOil SandsOil & GasConstructionForestryMarinePower GenerationIndustrial Parts & Service Material HandlingCranes & Utilities |
| Open jobs on Jobsy | 187 |
| View page |
The Opportunity
Accountable/responsible for the development and administration of service repairs quotes to Service customers. Field and respond to customer inquiries.
The Role
- Develop and Administer resources and structure to deploy quick and effective Service Repair Quotes to branch customers. May need to research parts and estimate labour required to generate service repair quotes.
- Development of tools and database, not limited to:
- Business System Quote standards
- Customer Quote Template development
- Labour Times Resource database
- Parts look-up process
- Respond to customers via telephone, or electronically in a timely and courteous manner; delivers strong internal and external service
- Follow up with the customer and answer technical questions
- Develop rollout plan for subsequent service branches
- Work in collaboration with the technical team
The Candidate
- Education: College diploma / Post secondary Education
- Work Experience: 2 years related experience in service, parts, supply chain or product support operations
- Knowledge: Basic knowledge of heavy equipment and/or truck & coach industry sectors is an asset
- Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint
The Company
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights include:
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Company matched pension plan
- Award-Winning Health and Wellness Program.
By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together we get more done.
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