Posted 5 months ago
Service Desk Representative
@ Staffmax
Winnipeg, Manitoba
Overview
Staffmax is hiring a Service Desk Representative for a client in the building supply industry in Winnipeg, Manitoba. The role assists customers with sales, estimates, order processing and product inquiries in a fast-paced retail setting. It is permanent full-time at $20.00/hour.
Pay:
$18 an hour
Responsibilities:
- Assist customers with product selection, purchases and inquiries
- Prepare and process quotes, estimates and sales orders
- Process invoices and complete daily sales transactions
- Answer incoming phone calls and respond to customer requests
- Coordinate with other departments on orders, stock and deliveries
Requirements summary:
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Basic computer and data entry skills
- Strong attention to detail and accuracy
- Experience with POS systems is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-05-28
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Staffmax
| Field | Value |
|---|---|
| Open jobs on Jobsy | 150 |
Service Desk Representative
Location: Winnipeg, Manitoba
Job Type: Permanent | Full-Time
Pay Rate: $20.00/hour
we are seeking a customer-focused and organized Service Desk Representative for our client in the building supply industry.
This role is responsible for assisting customers with sales, estimates, order processing, and product inquiries while providing exceptional customer service in a fast-paced retail environment.
Key Responsibilities:
Assist customers with product selection, purchases, and general inquiries
Prepare and process quotes, estimates, and sales orders accurately
Process invoices and complete daily sales transactions
Answer incoming phone calls and respond to customer requests
Ensure customers receive correct products, pricing, and information
Maintain knowledge of products, pricing, and promotions
Coordinate with other departments regarding orders, stock, and deliveries
Support merchandising, restocking, and maintaining a clean service desk area
Assist with inventory checks and year-end counts
Follow company policies, credit limits, and pricing guidelines
Maintain accurate records, paperwork, and POS system data entry
Qualifications:
Previous customer service or retail experience preferred
Strong communication and problem-solving skills
Basic computer and data entry skills
Ability to multitask in a fast-paced environment
Strong attention to detail and accuracy
Positive, professional, and customer-first attitude
Experience with POS systems is an asset
What’s Offered:
Permanent full-time opportunity
Competitive pay at $20.00/hour
Training and development opportunities
Supportive and team-oriented workplace
Apply today through Staffmax Staffing & Recruiting.
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