Simulation Officer

Status: Full Time

Hours: Monday – Friday, 35 hours/week

Home Campus: IAHS (hybrid work arrangements available) In addition, occasional on-site requirements could be scheduled at any Mohawk College campus/living lab location. Occasional evening work required during peak periods.

Rate of Pay: Payband G (Start Rate: $35.29 per hour)

Vacancy Status: 1 vacancy available

Posting Date: November 9th, 2026

Closing Date: November 15th, 2026 at 7:00pm EST

Preference will be given to qualified employees within the Full Time Support Staff bargaining unit, Appendix D (6 consecutive months in Appendix D status) and RPT employees who have passed probation at Mohawk College.

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Job Summary:

Reporting to the Director, Health Innovation Centres & Clinical Operations, the incumbent provides support to faculty, and staff on a variety of learning technologies. By phone, email, virtual meetings and in person, the incumbent provides timely support to questions and guides users in their use and understanding of learning technologies.

The incumbent will advise faculty and staff on the innovative use of instructional technologies to support teaching, learning and research, for the delivery of instruction. The incumbent informs on best practices to influence the quality of virtual and digital learning spaces at Mohawk College and the effective use of those spaces. The incumbent will create and update quality learning content in consultation and partnership with faculty and other stakeholders as subject matter experts for academic delivery, inter-professional and patient partnership experiences and training. In addition, the incumbent designs and delivers faculty training and workshops on the effective use of education technology tools, the development of educational technology assets, and learning technologies in general. In collaboration with faculty, supports student participation in education on associated platforms. The incumbent has professional skills in the design and creation of quality virtual learning tools, resources, objects and digitally rich media. In addition, the incumbent will research, explore, and test emerging new tools for digital learning at School of Health Sciences. Advise and provide guidance to ensure content meets WCAG/AODA guidelines for accessibility. The incumbent works in close collaboration with faculty/faculty teams to identify and recommend new learning technologies. This position will support all schools in the School of Health. It will focus on providing guidance and advice to faculty on incorporating learning technology including augmented reality/virtual reality (AR/V87R) learning, simulation-based learning, and gamification. The incumbent will also support in-person activities by collaborating with Simulation colleagues to plan, coordinate and delivery simulation-based learning activities.

What You’ll Be Doing:

Learning Technologies Support and Training

• Provides on-demand support in person and by phone, email and chat to end users of learning technologies including but not limited to H5P, NearPod, digital textbooks, MyCanvas(integration), Panopto, Kaltura etc. (new emerging technologies i.e. ARVR).
• Provides technical expertise to support asset creation in consultation with subject matter experts.
• Provides recommendations to faculty and staff on existing learning technologies and tools to be used in specific situations or to remedy specific issues.
• Prioritizes support requests and determines if the request needs to be escalated to CTL. (i.e. pedagogy, MyCanvas troubleshooting)
• Monitors education technology trends and stays current with emerging digital learning technologies.
• Assists with the integration of these created assets into LMS platforms
• Articulate (Rise & Storyline 360), Affinity, Adobe Creative Suite, Zoom, Microsoft 365, Office 365, Pressbooks, Remo.co, Canva, Films on Demand, Visible Body, Virtual Escape Rooms, Basic HTML code editing (ie. Iframes), FloorPlanner, Biodigital Human, iMovie, OBS, 360 media (images, video, and editing).
• Experience with creation & upload of SCORM files in collaboration with CTL.

Development and Maintenance of Educational Assets, Support of In-Person Labs and Events

• Collaborates with subject matter experts to support the creation of teaching resources, assets, and learning modules/objects.
• Re-develops traditionally-delivered materials to virtual experiences.
• Selects appropriate educational technology tools to suit content.
• Produces and coordinates production of multimedia materials.
• Tracks and updates each asset created for future asset sharing on a Master Tracker Excel sheet on Microsoft Teams.
• Simulation development including scripting, storyboarding, filming, editing, and creation of final product.
• Closed captioning of created assets (I.e. Simulation videos).
• Creates digital content for various purposes i.e. Interprofessional and Patient Partnership initiatives, training videos for staff and students, etc.
• Create/maintain digital library for all accreditation documentation.
• With guidance from the Simulation Specialists, supports delivery of in-person simulations, acting as simulation operator and assisting in set up and tear down of simulation scenarios.
• Manages simulation equipment and scenarios, supports faculty and participants, schedules sessions, maintains documentation, and evaluates simulation activities to ensure effective learning outcomes and operational readiness.
• Develops templates for specific activities to assist faculty in the co-creation.

Administration and Coordination

• Supports programs and individual faculty in the use of technology for teaching with explicit concern for learning outcomes.
• Collaborates with faculty and other subject matter experts to identify gaps to support the unique learning needs of School of Heath
• Develop, install, explore, and test new and emerging products, platforms, and methods within pilot projects.
• Responds to requests from administration and program coordinators to create customized plans to improve the quality of curriculum in virtual learning environments.
• Project management for larger projects (i.e Interprofessional and Patient Partnership digital content creation, PSW Simulations, RRT, etc).

Other Duties as Assigned Including

• Support for large events (such as IPE Event etc.).
• Support for classes/assignments when faculty are using a platform or feature for the first time.
• Research, data coding, development of abstract posters.
• Beta testing of assets to inform on functionality, accessibility and usability.

What You’ll Bring to the Role:

• A minimum of a 4 year degree with a teachable subject and education related to health sciences and community services, digital learning technology or equivalent.
• Nearpod Certified Educator.
• Minimum of 3 years of related work experience.
• Digital -virtual learning technologies.
• Design, development, delivery and evaluation of user training.
• Consultation and client service supporting multiple levels within an organization.
• Project management.
• Design and development of digital learning technology (h5p, nearpod, digital textbooks, panopto, kaltura etc.(new emerging technologies i.e. Arvr.
• Experience working within a learning management system, preferably desire2learn/canvas.
• Customer service experience.
• Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
• The ability to communicate and work effectively with diverse students, employees, and communities.

What We Offer:

• Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
• 93% top up of maternity and parental leave pay for 52 weeks.
• Progressive vacation plan starting with 15 vacation days plus annual holiday closure.
• Access to Employee Family Assistance Program including counselling services, financial literacy services, nutrition advice and more.
• Comprehensive benefits package including health, dental, vision, paramedical services (massage therapy, acupuncture, naturopath, psychotherapy and psychology), short-term and long-term disability.
• Ability to take courses at a reduced rate for employees and dependents.

To find out more about working at Mohawk College, including our Employee Value Proposition, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk

We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.

The College is committed to fostering inclusive and barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

To learn more about Mohawk College’s commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/