Posted 18 days ago
Social Media & Community Coordinator
@ O2E Brands
Vancouver, British Columbia
Overview
O2E Brands is hiring a full-time Social Media & Community Coordinator to run daily channel execution and community engagement across major social platforms. The work covers scheduling, paid post boosting, social listening, audience replies, UGC and creator coordination, franchise support and executive channel maintenance. The role is hybrid, with a salary range of $55,000 to $65,000 plus profit sharing of up to 8%.
Responsibilities:
- Schedule and publish content across brand and executive social channels
- Monitor comments, mentions and social listening, and engage with followers
- Coordinate UGC, creator deliverables and social contests
- Support franchise social media, invoices and budget tracking
- Escalate sensitive or trending issues to PR and customer support
Requirements summary:
- 2+ years of social media or community management experience
- Daily proficiency in Sprout Social, Meta Business Manager and major platforms
- Working knowledge of Trello, Asana and GA4
- Exceptional verbal and written communication
- High attention to detail in scheduling and link tracking
- Basic video editing with mobile tools (preferred)
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-20
- Source record updated
- 2026-10-20
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Marketing |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | references |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Generous paid time off, Flexible hours, Performance bonus, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
O2E Brands
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Building the most trusted brands in home services, one exceptional experience at a time.
Full company description
O2E Brands is home to three, globally admired companies including 1-800-GOT-JUNK?, WOW 1 DAY PAINTING, and Shack Shine. Our brands will give you an entry point to business ownership and help you fast-track your success. We’re known for building the most innovative, customer-centric brands on the market. O2E Brands offers franchise business ownership opportunities in the home-services industry — an industry worth over $100 billion annually. Our businesses are successful, simple, and highly scalable and our model has allowed hundreds of ambitious, hard working people realize their dream of business ownership. We currently have over 250 Franchise Owners throughout North America and Australia — and we’re committed to doubling in size so we can bring our businesses to more markets and WOW more customers. To learn more about each brand and franchise opportunities, go to www.o2ebrands.com
- LinkedIn followers
- 12,942
- People associated on LinkedIn
- 250
- Reported office locations
- 887 Great Northern Way, Vancouver, BC V5T 4T5, CA
- Other recorded names
- O2E Brands
- Specialties
- Junk removal
- Painting
- Home Services
- Business Ownership
- and Exceptional Leadership
- Profile identifies a recruitment agency
- No
O2E Brands is home to three, globally admired companies including 1-800-GOT-JUNK?, WOW 1 DAY PAINTING, and Shack Shine. Our brands will give you an entry point to business ownership and help you fast-track your success. We’re known for building the most innovative, customer-centric brands on the market. O2E Brands offers franchise business ownership opportunities in the home-services industry — an industry worth…
| Field | Value |
|---|---|
| Industry | Consumer Services |
| Company size | 501-1,000 employees |
| Headquarters | Vancouver, BC |
| Organization type | Privately Held |
| Year founded | 2013 |
| Specialties | Junk removalPaintingHome ServicesBusiness Ownershipand Exceptional Leadership |
| Open jobs on Jobsy | 12 |
| View page |
The Social Media & Community Coordinator supports daily channel execution and active community engagement. Sitting at the intersection of social publishing and community support, this role handles day-to-day channel operations, real-time social listening, audience interactions, executive account administration, and basic UGC and influencer coordination.
ESSENTIAL FUNCTIONS
1. Social Channel Operations & Execution
- Editorial Calendar & Publishing: Update and maintain cross-channel content calendars (Instagram, Facebook, TikTok, LinkedIn, Pinterest, YouTube, Reddit) in Sprout Social. Schedule approved core content and narrative posts natively or via Sprout Social across all brand handles.
- Paid Post Boosting: Execute routine targeted post-boosting in Meta Business Manager. UTM link building.
- Channel Performance Tracking: Monitor channel health, pull routine engagement and growth metrics via Sprout Social, Tableau and GA4, and compile baseline social reports.
2. Community Engagement & UGC Coordination
- Active Listening & Response: Conduct routine social listening in Sprout Social, engaging directly with followers and digital communities across TikTok, Instagram, Reddit, and LinkedIn to foster active brand conversations.
- Escalations & Monitoring: Monitor tagged messages, incoming comments, and brand mentions; flag high-priority posts, user issues, or trending media topics to internal PR and Customer Support teams.
- UGC & Creator Logistics: Coordinate creator deliverables against contracts, manage social contest logistics, and track user-generated content (UGC) for community reposting.
3. Franchise Network Liaison
- Social Media Support: Franchise launches/mergers/closures & Troubleshooting any info page related issues
- Processing Invoices & Budget Tracking
- Franchise Partner Social Media Best Practices Training
4. Executive Social Support
- Leadership Channel Maintenance: Support scheduling, posting, and routine comment monitoring for executive and founder social channels (e.g., LinkedIn, DM, Podcast requests).
- Community Alignment: Ensure executive channel interaction matches the brand's tone of voice and coordinates with broader communications guidelines.
- Adhoc initiative and event support as required
EXPERIENCE REQUIRED
- Experience: 2+years of hands-on experience in social media coordination, community management, or digital channel operations.
- Platform Operations: Daily operational proficiency in Sprout Social, Meta Business Manager, LinkedIn, Pinterest, Reddit, and YouTube.
- Workflow Tools: Working knowledge of Trello, Asana, and Google Analytics (GA4).
- Community Focus: Exceptional verbal and written communication skills with strong intuition for online brand voice and audience engagement.
- Attention to Detail: High accuracy in content scheduling, link tracking, platform tagging, and routine inbox management.
Preferred Qualifications
- Basic Video Editing: Ability to make quick social tweaks, simple re-framing adjustments, or light edits using CapCut, InShot, or similar mobile tools.
- PR Awareness: Experience spotting user-generated trends or sensitive community sentiment that warrants escalation to communications/PR teams.
COMPENSATION & BENEFITS
Salary Range: $55,000 to $65,000
(The actual salary offered will be commensurate with education, experience, and internal equity.)
We offer a competitive Total Compensation Package designed to support your financial, personal, and professional well-being. This includes:
- Participation in our Company Profit Sharing Program of up to 8% of base salary
- Comprehensive Extended Health and Dental Benefits
- Generous Paid Time Off, including annual vacation and personal days
- Hybrid Work Environment, offering flexibility to work both remotely and from our corporate offices
- Professional Development Opportunities to support ongoing career growth
- Access to Health and Wellness Programs, including gym facilities at our corporate head office
Speak to us to learn more about what we offer!
THE HIRING PROCESS
- Pre-Screen – Let’s talk about your experience, goals & excitement for this role!
- Interviews – Two or more interviews with different team members, including structured competency & scenario-based questions
- Presentation/Assessment
- References & Background Check
- We use audio recording transcription for our interview practices
ABOUT US
Did you know O2E Brands has been voted one of the Best Workplaces in Canada 14 times!? Take a sneak peek into why that is, here: (YouTube) Check us out on social!
At O2E Brands, we know that great talent comes in many forms, and we want to meet you at your best. We value diversity and inclusivity. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process upon request.
Ready to take your career to the next level? Apply today!
1800gotjunk.com | wow1day.com | shackshine.com
#LI-Hybrid #1-800-GOT-JUNK?
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