Posted 4 months ago
Supervisor - Custodial Services
@ Dexterra
Victoria, British Columbia
Overview
Dexterra is hiring a full-time Custodial Supervisor on a 3:00 to 11:00 shift to oversee day-to-day cleaning of a mall and other areas. The role reports to the Account Director and covers cleaning standards, staff deployment, health and safety, and incident reporting. Weekend and statutory holiday work is required.
Pay:
$21–$22 an hour
Responsibilities:
- Oversee day-to-day cleaning operations of the mall and other areas
- Assign and deploy frontline staff within 20 minutes
- Respond promptly to client requests
- Investigate incidents, injuries and near misses
- Maintain records and submit reports on personnel and equipment
Requirements summary:
- Experience in a cleaning environment and supervising a team
- Health and safety experience under the Occupational Health and Safety Act
- Ability to work under pressure, including nights, weekends and statutory holidays
- Experience using and maintaining floor cleaning equipment
- High level of discretion and confidentiality
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-07-09
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | evening, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Encouraged to apply | Indigenous peoples, People with disabilities |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Dexterra
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Because service is everything.
Full company description
Dexterra Group is a publicly listed corporation (TSX:DXT) delivering a range of support services for the creation, management, and operation of infrastructure across Canada. Powered by people, we bring best-in-class regional expertise to every challenge and deliver innovative solutions, giving clients confidence in their day-to-day operations. Our activities include a comprehensive range of facilities management services, industry-leading workforce accommodation solutions and other support services for diverse clients in the public and private sectors.
- LinkedIn followers
- 42,136
- People associated on LinkedIn
- 2,754
- Reported office locations
- 5925 Airport Rd, Suite 1000, Mississauga, Ontario L4V 1W1, CA
- Suite 900, 240-4th Avenue SW, Calgary, Alberta T2P4H4, CA
- 5285 Shawnee Rd, Suite 510, Alexandria, Virginia 22312, US
- Business categories
- Hospitality
- Infrastructure
- Oil and Gas
- Energy
- Food and Beverage
- Facility Management
- Events
- Other recorded names
- Dexterra
- Dexterra Group
- Specialties
- remote hospitality services
- integrated facility management
- and infrastructure support services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 360,198,600
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Dexterra Group is a publicly listed corporation (TSX:DXT) delivering a range of support services for the creation, management, and operation of infrastructure across Canada. Powered by people, we bring best-in-class regional expertise to every challenge and deliver innovative solutions, giving clients confidence in their day-to-day operations. Our activities include a comprehensive range of facilities management…
| Field | Value |
|---|---|
| Industry | Facilities Services |
| Company size | 5,001-10,000 employees |
| Headquarters | Mississauga, Ontario |
| Organization type | Public Company |
| Specialties | remote hospitality servicesintegrated facility managementand infrastructure support services |
| Open jobs on Jobsy | 408 |
| View page |
Company Description
WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Job Description
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.
As the Custodial Supervisor, reporting to the Account Director,youwill have overall responsibility for the day-to-day cleaning operations of the mall and other areas ensuring they are clean and safe for the customers, building tenants and employees. This is a 3:00 to 11:00 shift.
Your work will include:
- Provide a high standard of cleanliness throughout the building
- Can prioritize and respond in a timely fashion to all client requests
- Ensure all frontline staff are assigned duties and deployed to their area of work within 20 minutes
- Ensure all keys, radios, phones and any other equipment is accounted for at the end of each shift
- Promote Health and Safety within the team and raise awareness amongst all the staff of appropriate Health and Safety regulations
- Maintain records and submit reports concerning personnel, equipment, supplies and general non-routine activities
- As part of the team, take delivery of cleaning products/equipment and relocate to relevant storage areas and take necessary action to correct any equipment in need of repair or replacement
- Investigates incidents/injuries/near misses to determine root cause and immediately implement any corrective actions – Reports injuries within 24-hours to the Workplace Safety & Insurance Board Claims Department
Qualifications
WHO ARE WE LOOKING FOR?
- Experience in a cleaning environment and supervising a team
- Health and Safety experience including understanding the Supervisors responsibilities under the Occupational Heath and Safety Act
- Resilience, with the ability to work under pressure; Supervisors will be required to work the hours that will encompass the night shift hours for client visits. Weekend and statutory holiday work are required
- Demonstrate a high level of discretion and confidentiality
- Adapt to operational changes as required/instructed by management from time-to-time
- Experience using and maintaining various floor cleaning equipment.
Additional Information
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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