Supply Chain Manager

The Supply Chain Manager is responsible for overseeing the end-to-end supply chain function for dnata Catering Canada, ensuring the timely planning, procurement, storage, and availability of food, beverages, packaging, and operational supplies required to support airline catering operations. The role leads the Procurement, Food Stores and Warehouse departments and works closely with Operations, Production, Quality Assurance, Finance, and airline customers to maintain service excellence, inventory integrity, cost control, and waste reduction. The Supply Chain Manager is accountable for supplier management, procurement strategy, inventory optimization, warehouse operations, and departmental leadership to ensure uninterrupted catering operations.

Key Responsibilities

Procurement & Supplier Management

• Develop and execute procurement strategies to ensure a reliable supply of food, beverages, packaging, and operational materials.
• Source, evaluate, and manage supplier performance to meet quality, cost, and service expectations.
• Negotiate pricing, contracts, and supply agreements to achieve cost savings and operational efficiencies.
• Build strong supplier partnerships and manage risks related to supply continuity.

Inventory Management

• Oversee inventory planning and control to maintain optimal stock levels while minimizing waste and excess inventory.
• Ensure inventory accuracy through regular cycle counts, audits, and reconciliation processes.
• Monitor product usage trends and collaborate with production teams to align inventory with business requirements.
• Establish and manage inventory KPIs, including stock availability, turns, waste, and shrinkage.

Food Stores & Warehouse Leadership

• Lead the Food Stores and Warehouse teams, ensuring safe, efficient, and compliant operations.
• Develop and implement processes for receiving, storage, stock rotation, and inventory control.
• Ensure adherence to food safety, quality, and company standards within warehouse operations.
• Drive continuous improvement initiatives to improve productivity, accuracy, and service levels.

Supply Chain Planning

• Drive demand forecasting and planning by collaborating with Production and Operations teams to accurately forecast material requirements based on business demand.
• Ensure uninterrupted availability of products and materials required to support airline catering operations.
• Develop contingency plans to mitigate supply disruptions and ensure business continuity.

Financial & Performance Management

• Manage supply chain budgets and purchasing expenditures.
• Identify opportunities for cost reduction, process improvement, and operational efficiencies.
• Analyze procurement and inventory data to support informed business decisions.
• Track and report key supply chain performance metrics to senior leadership.

Compliance & Quality Assurance

• Ensure compliance with HACCP, CFIA, company policies, and food safety requirements.
• Support internal and external audits and implement corrective actions where required.
• Maintain accurate procurement, inventory, and supplier records.

Leadership & Stakeholder Collaboration

• Lead, coach, and develop the Food Stores and Warehouse teams.
• Foster a culture of accountability, safety, teamwork, and continuous improvement.
• Partner closely with Production, Food Safety, Quality Assurance, Finance, and Operations leaders to achieve business objectives.

Key Performance Indicators (KPIs)

• Accurate Demand Planning and forcasting
• Inventory accuracy
• Food and material waste reduction
• Supplier on-time delivery performance
• Procurement cost savings
• Stock availability/service levels
• Working capital improvements

Qualifications

• Bachelor's degree in Supply Chain, Business, Logistics, or related field.
• 4+ years of supply chain management experience, preferably in food production, aviation, or hospitality.
• Professional designation in Supply Chain will be considered as an asset (SCMP,CSCP,CPSM)
• Strong negotiation, analytical, and leadership skills.
• Advance Excel Skills

Compenstion

• While the salary range is established for this role, the final offer will reflect the candidate's experience, skills, qualifications, and overall suitability for the position.
• Comprehensive extended health and dental benefits for employees and eligible family members.
• Company-matched RRSP program with up to 5% employer contribution.
• Paid vacation and statutory holidays.
• Opportunities for professional development and career growth within a global organization.