Technical Program Manager

Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.

The Technical Program Manager (TPM) leads the Program Core Team, orchestrating cross-functional execution, technical integration, and accountability. Through deep technical understanding and risk-based decision-making, the TPM drives alignment, challenges assumptions, and ensures customer commitments are translated into successful outcomes.

What’s in it For You

• Day 1 Coverage: Employer-paid comprehensive benefits, including dental, prescription drug, vision, paramedical coverage, and a $1,000 annual Flexible Spending Account.
• RRSP: 2% employer-sponsored contribution.
• Enjoy three weeks of vacation, six flex days, and a one-week paid company-wide holiday shutdown.
• $1,000 Annual professional development allowance to support your ongoing learning, skill development, and career growth.
• Dress for your day in a casual, professional environment.
• Work in a hybrid environment.

What You Will Do

• Lead the Program Core Team, driving technical execution, cross-functional integration, customer alignment, accountability, and NPI launch readiness.
• Build strong customer relationships by understanding business objectives, technical needs, decision drivers, and success criteria; support the KAM in developing new business opportunities and preparing customer proposals.
• Collect, clarify, and translate customer requirements into product requirements, technical scope, PRDs, program plans, and measurable deliverables.
• Drive solution development with engineering teams by challenging assumptions, facilitating design trade-offs, resolving technical issues, and aligning decisions to customer commitments and program risks.
• Support DFMEA activities and broader technical risk assessments across design, validation, manufacturability, reliability, supply chain, cost, schedule, and launch readiness.
• Develop and drive mitigation plans, escalation paths, recovery actions, and decision frameworks to protect customer commitments and launch outcomes.
• Coordinate engineering, manufacturing, supply chain, quality, sales, business stakeholders, and customers to maintain technical alignment, decision velocity, and execution discipline.
• Monitor program health through integrated schedules, dependencies, action registers, risk logs, budgets, and customer-facing status reporting in partnership with Project Managers.

Position Details

• Travel globally up to 20% to support customer relationship development, requirements reviews, technical reviews, supplier engagement, production readiness, and launch activities.

Minimum Qualifications

• Bachelor’s degree in Mechanical Engineering or related discipline, with strong grounding in mechanical, thermal, fluid, or electromechanical product development.
• 5+ years in technical program management, product development, systems engineering, or NPI execution for complex engineered products.
• Experience supporting DFMEA, technical risk assessments, root-cause analysis, issue resolution, and mitigation planning.

Preferred Qualifications

• Proven ability to manage customer relationships, understand customer needs, and translate requirements into PRDs, technical scope, and executable plans.
• Strong engineering collaboration skills, with the ability to drive solution trade-offs across design, validation, manufacturability, reliability, cost, and schedule.
• Excellent communication and influence skills with customers, engineering, manufacturing, supply chain, quality, suppliers, and leadership.

We thank every candidate in advance; however, we will contact only those selected for an interview. Please note: immigration sponsorship is not available for this role.

Successful candidates for this position will be required to undergo background checks, including criminal record checks and education verification.

ABOUT COOLIT, AN ECOLAB COMPANY

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.

Recognized as one of “The Americas’ Fastest Growing Companies 2023” by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.

As demand for generative AI, high-performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team. #LI-Hybrid

During pre-screening, we may use an AI tool, supported by human oversight, to efficiently manage tasks such as resume screening and/or interview scheduling. All hiring decisions are made by human reviewers.

Successful candidates will be required to undergo pre-hire background checks as a condition of employment.