Posted 3 months ago
Tour Director
@ The Travel Corporation
Calgary, AB · Halifax, NS · Edmonton, AB · Mississauga, ON · Hamilton, ON +4
Overview
The Travel Corporation is hiring a temporary Tour Director for Canadian coach programs in Eastern Canada and the Maritimes for the 2024 season, typically May through September. The role manages logistics and guest service for up to 52 travellers, guides them with regional expertise, and handles trip funds and vendor relationships. The posting requires applicants to be eligible to work in Canada and to travel for 10 to 20 days at a time.
Responsibilities:
- Manage trip logistics and daily operations for up to 52 guests
- Ensure guest safety and provide individualized customer service
- Deliver regional commentary and stories in fluent English
- Manage trip funds and account for all expenses
- Build relationships with vendors and partners
Requirements summary:
- Three to five years of over-the-road group leadership preferred
- Fluent English and strong written and verbal communication
- Proficiency in Microsoft Office, iPad and internal platforms
- Administrative and basic accounting skills
- Tour director or guide certificate preferred
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-08-11
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Schedule | day, evening, holidays, overtime, weekends, overnight |
| Seasonal | Yes |
| Travel | air: none · ground: frequent |
| Work setting | Vehicle, Client sites, Outdoors |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 20 lb · computer moderate |
| Languages | English |
| Licences & certifications | Tour Director/Guide Certificate, ITMI, TripSchool, IGA |
| Education | Trade certificate (preferred) |
| Fields of study | Travel |
Summary and details written by AI from the posting; the employer’s posting is the authority.
The Travel Corporation
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands making travel matter for over 100 years.
Full company description
At The Travel Corporation, we're not just a company; we're a family of brands dedicated to shaping unforgettable travel experiences that leave a positive impact. With a legacy spanning 100 years, we lead the way in responsible travel, curating unique local experiences, and ensuring seamless, enjoyable journeys. As the driving force behind responsible tourism, our TreadRight Foundation funds sustainable projects globally. Guided by our sustainability strategy, 'How We Tread Right,' we infuse purpose into everything we do, from our offices to our tours. Join our exceptional team as we seek new talent to elevate the world of travel. Your passion for travel, commitment to our incredible community of people, and shared purpose in sustainability and volunteering can make a meaningful difference.
- LinkedIn followers
- 111,816
- People associated on LinkedIn
- 2,123
- Reported office locations
- 3200 Bristol St, Costa Mesa, California 92626, US
- Sydney, AU
- Toronto, CA
- Guernsey, GG
- Hong Kong, HK
- Mumbai, Mumbai, IN
- Jakarta , ID
- Dublin, IE
- Rome, IT
- Kuala Lumpur , MY
- Auckland, NZ
- Singapore, SG
- Johannesburg , ZA
- Taipei, TW
- Rheinfelden , CH
- Glasgow, GB
- London , GB
- Amsterdam, NL
- Los Angeles, US
- Portland, Oregon, US
- Business categories
- Tourism
- Travel
- Other recorded names
- The Travel Corporation
- The Travel Corporation (TTC)
- Specialties
- The Travel Corporation
- Make Travel Matter
- TreadRight
- Contiki
- Insight Vacations
- Uniworld
- Brendan Vacations
- Costsaver
- Luxury Gold
- Brendan Vacation
- Destination America
- ATT Kings
- Adventure World Travel
- Highland Explorer Tours
- Evan Evans Tours
- Down Under Tours
- 18-35 year old social trips
- Family Vacations
- and Luxury Bus Tours
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At The Travel Corporation, we're not just a company; we're a family of brands dedicated to shaping unforgettable travel experiences that leave a positive impact. With a legacy spanning 100 years, we lead the way in responsible travel, curating unique local experiences, and ensuring seamless, enjoyable journeys. As the driving force behind responsible tourism, our TreadRight Foundation funds sustainable projects…
| Field | Value |
|---|---|
| Industry | Travel Arrangements |
| Company size | 5,001-10,000 employees |
| Headquarters | Costa Mesa, California |
| Organization type | Privately Held |
| Year founded | 1920 |
| Specialties | The Travel CorporationMake Travel MatterTreadRightContikiInsight VacationsUniworldBrendan VacationsCostsaverLuxury GoldBrendan Vacation |
| Open jobs on Jobsy | 5 |
| View page |
ABOUT US
Our philosophy at The Travel Corporation (TTC) is simple. To create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value.
As a global family-owned and run business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people, and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our 40 award-winning brands and experience the TTC difference.
POSITION SUMMARY
Destination America is seeking highly qualified individuals to fill the role of Travel Director/Travel Concierge for Canadian programs in the Eastern Canada/Maritimes regions for the 2024 season, which typically runs from May through September. Our brands include Trafalgar, Insight Vacations, Luxury Gold, and Costsaver, and we also operate trips for our key account partners under their brands. Individuals should be passionate about their province(s) of expertise, possess a desire to share knowledge and stories, be customer-service-centric, and be able to seamlessly manage every detail of our itineraries. Applicants must be eligible to work in Canada.
Key Responsibilities
- Effectively manage trip logistics and day-to-day operations for up to 52 guests on a coach, ensuring a seamless travel experience
- Utilize good judgement and ensure guest safety at all times
- Provide unparalleled and individualized customer service to each guest on the trip
- Craft and deliver enlightening and detailed stories and commentary in fluent English throughout the trip as a regional expert in the destination
- Utilize technology on the coach to enhance guests’ experience while travelling.
- Keep an organized log to manage and collect trip funds for optional experiences and account for all trip expenses
- Build upon our strong relationships with our vendors and various partners, both internally and externally
- Work closely and collectively with our Operations team while also making effective decisions as needed
Competencies
- Must be proficient in Microsoft Word, Excel, Teams, the internet, email, and social media.
- Must possess strong technical abilities and be able to utilize an iPad and various applications and learn various internal platforms.
- Must have administrative, organizational, and basic accounting skills.
- Applicant must speak English fluently.
- Must possess excellent customer service skills and excellent written and verbal communication skills.
- Ability to interact with vendors and guests from various countries, cultures, and ages.
- Vision correctable to 20/20 with reasonable accommodation required.
- Applicant should be able to lift 20 lbs with reasonable accommodation and be able to sit and stand for long periods of time, walk frequently and for long distances, and adapt to long working hours for 10 to 20 days at a time.
Experience
- Between 3-5 years over the road experience leading multi-national groups preferred.
Education, Licensure, Certification
- Travel Certificates, Tour Director/Guide Certificate Preferred. ITMI, TripSchool, or IGA certification strongly preferred.
Other Skills/Requirements
- Exceptional attention to detail and ability to multitask required. Strong candidates will possess leadership qualities, high emotional intelligence, cultural sensitivity, and possess a thorough understanding of Canadian history, politics, and culture, as well as have a working knowledge of international and domestic current events. Applicant should also have previous and applicable work experience in the destination and must be eligible to work in Canada.
The Travel Corporation is committed to providing an inclusive and accessible recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the hiring process, please let us know and we will work with you to meet your needs.
We may use technology, including artificial intelligence (AI), to support aspects of our recruitment process. All decisions are reviewed by our hiring team to ensure fairness and consistency.
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