First seen by our source: 2 hours ago
Treatment Coordinator
@ York Mills Orthodontics
Toronto, Ontario
Overview
York Mills Orthodontics is hiring a full-time, on-site Treatment Coordinator at its Toronto, Ontario practice. The role guides patients through orthodontic treatment, explaining plans, reviewing finances and insurance, and coordinating scheduling.
Responsibilities:
- Conduct treatment consultations and present treatment plans
- Verify and discuss insurance coverage
- Support patients with payment and billing questions
- Manage patient communications and scheduling
- Maintain accurate documentation in practice management systems
Requirements summary:
- High school diploma or equivalent required
- Knowledge of insurance processes and patient financial discussions
- Strong customer service and communication skills
- Proficiency with practice management or scheduling software
- Dental or healthcare administrative experience is an asset
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Hospital or clinic |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
| Fields of study | dental administration, healthcare |
Summary and details written by AI from the posting; the employer’s posting is the authority.
York Mills Orthodontics
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Company Description York Mills Orthodontics, led by Dr. David Morrow, is dedicated to providing high-quality orthodontic care to patients in and around the Toronto, Ontario area. The practice focuses on helping individuals achieve healthy, confident smiles that support both overall health and self-esteem. The team is committed to offering personalized care and a welcoming environment for patients of all ages. York Mills Orthodontics values clear communication and accessibility, encouraging patients to reach out with questions and to seek support throughout their treatment journey.
Role Description The Treatment Coordinator is a full-time, on-site role based at our Toronto, ON practice. This role is responsible for guiding patients through their orthodontic treatment journey, including explaining treatment options, reviewing financial arrangements, and coordinating scheduling. Day-to-day tasks include conducting treatment consultations, preparing and presenting treatment plans, verifying and discussing insurance coverage, and supporting patients with payment and billing questions. The Treatment Coordinator also manages patient communications, ensures accurate documentation in practice management systems, and collaborates closely with the clinical and administrative teams to deliver a smooth and positive patient experience. This position requires a strong focus on patient care, clear communication, and attention to detail in a fast-paced orthodontic setting.
Qualifications
- Ability to support and explain Orthodontic Treatment Plans and scheduling in an orthodontic setting.
- Knowledge of Insurance processes, including verification, coordination of benefits, and patient financial discussions.
- Strong Customer Service skills, with a patient-centered approach and a friendly, professional demeanor.
- Effective Communication skills, including clear verbal and written communication with patients and team members.
- Previous experience in dental or orthodontic practices, or comparable healthcare administrative experience, is an asset.
- Proficiency with practice management or scheduling software and basic office computer applications.
- Organizational skills with the ability to manage multiple tasks, maintain accurate records, and follow established procedures.
- High school diploma or equivalent required; post-secondary education or training in dental administration or healthcare is considered an advantage.
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