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First seen by our source: 11 days ago

Bilingual Client Services & Office Assistant

@ Senior Helpers – Richmond, BC

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Richmond, British Columbia

Part-time
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SIGNALS

Overview

Senior Helpers in Richmond, BC is hiring a part-time bilingual client services and office assistant, about 20 hours per week. The role handles service inquiries and families in English and one other language, runs reception and office administration, and reviews translated materials. Schedule is to be confirmed and training is provided.

Responsibilities:

  • Respond to service inquiries in English and the selected language
  • Collect inquiry details and maintain accurate records
  • Follow up with families and communicate next steps
  • Provide reception coverage and assist with office administration
  • Review translated materials for clarity and accuracy

Requirements summary:

  • Strong spoken and written English
  • Proficiency in the selected second language
  • Clear, compassionate communication with seniors and families
  • Good organization and attention to detail
  • Basic computer skills
  • Customer service, reception or administrative experience preferred

Tools & skills

BilingualismOffice administrationCommunication skillsAttention to detailComputer skillsCustomer service
Source and dates

Source type not verified · hireology

Employer posting date
Not provided
First seen by our source
2026-10-26
Source record updated
2026-10-26

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week20
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer moderate
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Senior Helpers – Richmond, BC

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Job description

Hours: Approximately 20 hours per week; schedule to be confirmed
Languages: English and [Mandarin, Cantonese, Punjabi, or Farsi]

Senior Helpers Richmond is seeking a friendly, organized bilingual team member to help seniors and their families connect with our services and support daily office operations.

Responsibilities

  • Respond to service inquiries in English and the selected language.

  • Collect initial inquiry details and maintain accurate records.

  • Follow up with families and communicate next steps.

  • Provide reception coverage, answer calls, and assist with office administration.

  • Review translated materials for clarity and accuracy, and flag corrections.

Qualifications

  • Strong spoken and written English and proficiency in the selected language.

  • Clear, compassionate communication with seniors and families.

  • Good organization, attention to detail, and basic computer skills.

  • Customer service, reception, or administrative experience preferred.

Training will be provided on our services, intake procedures, and approved materials.

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