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First seen by our source: 23 days ago

Bilingual Client Services & Office Assistant

@ Senior Helpers Parent Account

Richmond, British Columbia

Part-time
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SIGNALS

Overview

Senior Helpers Parent Account is hiring a part-time bilingual client services and office assistant, about 20 hours a week with the schedule to be confirmed. The role handles service inquiries, intake, follow-up with families, reception and light office administration, and reviewing translated materials. The posting requires English plus one of Mandarin, Cantonese, Punjabi or Farsi.

Responsibilities:

  • Respond to service inquiries in English and the selected language
  • Collect initial inquiry details and maintain accurate records
  • Follow up with families and communicate next steps
  • Provide reception coverage, answer calls and assist with office administration
  • Review translated materials for clarity and accuracy

Requirements summary:

  • Strong spoken and written English and proficiency in the selected language
  • Clear, compassionate communication with seniors and families
  • Good organization, attention to detail and basic computer skills
  • Customer service, reception or administrative experience preferred

Tools & skills

Source and dates

Source type not verified · hireology

Employer posting date
Not provided
First seen by our source
2026-10-14
Source record updated
2026-10-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week20
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer moderate
LanguagesEnglish, Mandarin, Cantonese, Punjabi

Summary and details written by AI from the posting; the employer’s posting is the authority.

Senior Helpers Parent Account

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Senior Care, Only Better.

Full company description

At Senior Helpers® our goal is to help seniors remain in their homes despite age-related illnesses and mobility challenges. We are a premier provider of in-home senior assistance and operate throughout Ontario. Senior Helpers is proud to lead the industry in providing specialized training for our team members, such as Senior Gems® that certifies our caregivers in Alzheimer's and Dementia care, and the industry’s first formal Parkinson's Care training program.

LinkedIn followers
1,524
People associated on LinkedIn
36
Reported office locations
  • 650 Kingston Rd, Suite 206, Pickering, Ontario L1V 1A6, CA
Other recorded names
  • Senior Helpers Canada
Specialties
  • Senior Helpers
  • Senior Home Care Services
  • Home Health Care
  • In-Home Care
  • Alzheimer's Care
  • dementia care
  • elder care
  • elderly companion
  • in-home caregiver
  • long-term care
  • elderly home care
  • respite care
  • and Parkinson's care
Profile identifies a recruitment agency
No

At Senior Helpers® our goal is to help seniors remain in their homes despite age-related illnesses and mobility challenges. We are a premier provider of in-home senior assistance and operate throughout Ontario. Senior Helpers is proud to lead the industry in providing specialized training for our team members, such as Senior Gems® that certifies our caregivers in Alzheimer's and Dementia care, and the industry’s…

FieldValue
IndustryHome Health Care Services
Company size51-200 employees
HeadquartersPickering, Ontario
Organization typePrivately Held
SpecialtiesSenior HelpersSenior Home Care ServicesHome Health CareIn-Home CareAlzheimer's Caredementia careelder careelderly companionin-home caregiverlong-term care
Open jobs on Jobsy85
LinkedInView page
Job description

Hours: Approximately 20 hours per week; schedule to be confirmed
Languages: English and [Mandarin, Cantonese, Punjabi, or Farsi]

Senior Helpers Richmond is seeking a friendly, organized bilingual team member to help seniors and their families connect with our services and support daily office operations.

Responsibilities

  • Respond to service inquiries in English and the selected language.

  • Collect initial inquiry details and maintain accurate records.

  • Follow up with families and communicate next steps.

  • Provide reception coverage, answer calls, and assist with office administration.

  • Review translated materials for clarity and accuracy, and flag corrections.

Qualifications

  • Strong spoken and written English and proficiency in the selected language.

  • Clear, compassionate communication with seniors and families.

  • Good organization, attention to detail, and basic computer skills.

  • Customer service, reception, or administrative experience preferred.

Training will be provided on our services, intake procedures, and approved materials.

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