Posted last month
Business Systems Analyst - Operational Technology Solutions
@ Irving Oil Limited
Saint John, New Brunswick
Overview
Irving Oil Limited is hiring a Business Systems Analyst in Operational Technology Solutions to bridge business operations and technology teams. The role covers discovery, requirements, coordination with vendors and delivery partners, and risk management through implementation and support. The posting states a salary of $66,267 to $87,804, a home office building, an annual bonus, pension, and a flexible benefits plan.
Pay:
$66,267–$87,804 a year
Responsibilities:
- Lead discovery with business stakeholders on operational challenges
- Translate needs into requirements, acceptance criteria and process models
- Coordinate across Technology teams, vendors and project partners
- Support intake, change requests and transition to support
- Monitor and escalate operational, technology and cybersecurity risks
Requirements summary:
- Five or more years of progressive business systems or solutions analysis experience
- Post-secondary degree or diploma or equivalent
- Strong communication and facilitation skills
- Working knowledge of solution delivery lifecycles
- Proficiency with Microsoft 365, SharePoint, Teams, ServiceNow or Planner
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-09-29
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (preferred) |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan, Performance bonus, Wellness, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Irving Oil Limited
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Good energy. Every day.
Full company description
The content on Irving Oil's social media channels is not updated following the date of first publication. As such, it may not reflect Irving Oil’s current views or practices, including with respect to our goals and targets.
- LinkedIn followers
- 79,491
- People associated on LinkedIn
- 3,475
- Reported office locations
- 10 King Square South, Saint John, New Brunswick E2L 0G3, CA
- Business categories
- Loyalty Programs
- Restaurants
- Fuel
- Transportation
- Logistics
- Oil and Gas
- Retail
- Energy
- Wholesale
- Energy Efficiency
- Other recorded names
- Irving Oil
- Profile identifies a recruitment agency
- No
- Reported total investment
- 300,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The content on Irving Oil's social media channels is not updated following the date of first publication. As such, it may not reflect Irving Oil’s current views or practices, including with respect to our goals and targets.
| Field | Value |
|---|---|
| Industry | Oil and Gas |
| Company size | 1,001-5,000 employees |
| Headquarters | Saint John, New Brunswick |
| Organization type | Privately Held |
| Year founded | 1924 |
| Open jobs on Jobsy | 53 |
| View page |
As a Business Systems Analyst within Operational Technology Solutions, you will work across business operations, Technology teams, vendors, and project delivery partners to investigate needs, clarify requirements and risks, shape recommendations, and support solutions from intake through implementation and continuous improvement. Your goal will be to deliver practical, fit-for-purpose solutions that support operational business outcomes while balancing technology requirements, risks, constraints, and stakeholder needs. Your success will come from building strong relationships, communicating effectively, navigating ambiguity, identifying risks and dependencies early, and collaborating with teammates and stakeholders to deliver successful business and technology solutions.
What We Offer:
- Work Environment – Work in our beautiful home office building with access to a fitness facility, onsite nurse, and a café
- Competitive Compensation – Including an annual bonus plan, pension plan, and parking allowance
- Flexible Benefits Plan – in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs.
- Paid Vacation – Plus an annual option to purchase additional vacation, too
- Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
- Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
Your Responsibilities:
- Lead discovery with business stakeholders to understand operational challenges, current-state processes, desired outcomes, constraints, dependencies, and measures of success
- Translate business needs into clear and traceable requirements, acceptance criteria, process models, solution options, and recommendations
- Coordinate work across business stakeholders, Technology teams, vendors, project managers, architects, cybersecurity, infrastructure, and support teams
- Support delivery activities including intake management, stakeholder coordination, scheduling, change requests, and transition to support
- Monitor operational, technology, cybersecurity, and delivery risks and escalate concerns with recommended actions when required
- Prepare concise and decision-focused status updates, reports, and communications for stakeholders and leadership
- Build effective stakeholder relationships and promote shared understanding of business priorities, operational realities, technical constraints, and cybersecurity best practices
- Contribute to continuous improvement activities by sharing knowledge, supporting team members, and enhancing team processes and tools
Your Skills:
- Strong business analysis and requirements gathering skills with the ability to translate business needs into practical solutions
- Ability to analyze complex problems, challenge assumptions, identify risks and dependencies, and recommend appropriate actions
- Strong communication, facilitation, and relationship-building skills with the ability to engage both business and technical audiences
- Ability to organize complex work into clear, actionable deliverables and maintain traceability from problem identification through implementation and support
- Working knowledge of technology solution delivery lifecycles, including requirements, testing, implementation, support, and continuous improvement
- Proficiency with collaboration and delivery tools such as Microsoft 365, SharePoint, Teams, ServiceNow, Planner, or similar platforms
Your Experience:
- Post-secondary degree or diploma in a related discipline, or an equivalent combination of education and experience
- Five or more years of progressive experience in business systems analysis, solutions analysis, technology delivery, quality assurance, application ownership, or related roles
- Experience working with business stakeholders, Technology teams, vendors, and project delivery teams in operational, industrial, manufacturing, transportation, refinery, or similarly complex environments considered an asset
The expected annual salary range for this position is $66,267 - $87,804. Placement within the range will be based on relevant experience, qualifications and skills.
Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.
Job Requirements - Work Experience
Job Requirements - Education
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