Posted 9 days ago
Change Management Consultant, Claims (16 Month Temporary)
@ Co-operators
Calgary, AB · Guelph, ON · Hamilton, ON · Mississauga, ON · Toronto, ON +2
Overview
Co-operators (CGIC) is hiring a 16-month temporary full-time Change Management Consultant for its Claims department. The role leads change and communications plans, anticipates people-side risks and drives adoption of changes across Claims, on a hybrid model with 2 office days per week. Prosci certification is required and a background check is a condition of employment; salary is $72,847 to $121,411.
Responsibilities:
- Diriger l'élaboration des plans de gestion du changement et de communication
- Identifier les risques liés aux personnes et anticiper les enjeux
- Faciliter l'adoption des changements au sein de Claims
- Produire et communiquer les évaluations d'impact et l'état de préparation
- Suivre et rapporter les progrès aux parties prenantes et aux commanditaires
Requirements summary:
- 3 à 5 ans d'expérience en gestion du changement
- Trois ans d'expérience en assurance ou services financiers
- Certification Prosci obligatoire, ACMP un atout
- Excellentes compétences en communication et présentation
- Capacité à influencer la haute direction
- Français un atout
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Licences & certifications | Prosci |
| Background checks | criminal record |
| Perks mentioned | Generous paid time off, Flexible hours, Performance bonus, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Co-operators
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
All your investing and insurance needs in one place. 🍁Proudly Canadian since 1945.
Full company description
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations. We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming. With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first. Proudly Canadian since 1945.
- LinkedIn followers
- 71,299
- People associated on LinkedIn
- 7,905
- Reported office locations
- 101 Cooper Dr, Guelph, Ontario N1C 0A4, CA
- 1920 College Avenue, Regina, SK, CA
- 6700 Macleod Trail SE, Calgary, AB, CA
- 151 North Service Road, Burlington, ON L7R 4C2, CA
- 2000, McGill College, bureau 810, Montréal, Québec H3A 3H3, CA
- Business categories
- Education
- EdTech
- Insurance
- E-Learning
- Other recorded names
- Co-operators
- Specialties
- Home
- Auto
- Life
- Investments
- Group
- Business
- Farm
- Travel
- Commercial
- and Wealth
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We…
| Field | Value |
|---|---|
| Industry | Financial Services |
| Company size | 5,001-10,000 employees |
| Headquarters | Guelph, Ontario |
| Organization type | Privately Held |
| Specialties | HomeAutoLifeInvestmentsGroupBusinessFarmTravelCommercialand Wealth |
| Open jobs on Jobsy | 188 |
| View page |
Company: CGIC
Department: Claims
Employment Type: Temporary Full-Time (16 months)
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant
The Opportunity:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.
Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.
The Change Management Consultant, Claims plays a key role in supporting change initiatives within the Claims department. You will develop and lead actions and activities to increase awareness, knowledge, ability and the adoption of changes within Claims, working closely with leaders and other stakeholders. You will facilitate and/or recommend actions and activities to drive faster adoption of changes impacting Claims employees to ensure that business results are achieved.
How you will create impact:
- Lead development of change management and communications plans, and participate in the development of business readiness strategy and planning, business processes, and training plans.
- Work with Claims partners to identify potential people-side risks, anticipate issues and develop specific plans to mitigate or address the concerns, and apply a structured change management approach and methodology to support and enhance the people side of change.
- Facilitate, assess, identify and recommend actions, tools and activities to drive faster adoption of change. This includes opportunities in our knowledge, competency, expertise and skillsets required to be successful in our new reality.
- Provide leadership in the seamless integration of change management plans into project plans at all levels of the Claims organization.
- Support the development and delivery of impact assessment information to Claims partners and work closely with stakeholders to ensure effective integration of impact assessment findings.
- Accountable to support Claims partners in the use of readiness assessments, evaluating results and presenting findings. Develop and alter change plans to ensure that gaps are managed and that change is implemented, reinforced and sustained.
- Actively monitor and report change and business readiness progress to stakeholders and sponsors, anticipate and manage issues. Facilitate and communicate impacts and solutions, in conjunction with Claims leaders and partners.
- Act as an escalation point for issues and gaps related to project-based change. Work with Claims partners to develop and implement corrective actions.
How you will succeed:
- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.
To join our team:
- 3-5 years of change management experience and a demonstrated history of success working on projects .
- Three (3) years of insurance, financial services or related experience and/or knowledge of claims business operations, supporting business processes, practices and systems.
- Excellent communication (verbal and written), facilitation, and presentation skills.
- Demonstrated ability to build trust-based relationships and influence outcomes at a senior leadership level.
- Certification in Prosci required. ACMP or other change management methodologies are an asset.
What you need to know:
- You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
What's in it for you?
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with a supportive workplace culture.
- Volunteer opportunities to give back to your community.
Salary information
Expected salary/hourly range $72,847 - $121,411 (min-max, full range).
Salary placement
The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.
Incentive/Variable pay
Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.
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