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Posted 24 days ago

Concierge Permanent Part Time

@ Sienna Senior Living

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Brantford, Ontario

Part-time
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Overview

Sienna Senior Living is hiring a part-time permanent Concierge for its new Brantford Campus of Care, which combines Retirement Living and Long-Term Care. The role greets visitors, handles resident and visitor enquiries, provides clerical and computer support to managers, and processes meal voucher cash transactions. The posting states a rate of pay of $18.08.

Responsibilities:

  • Respond to resident and visitor enquiries and resolve complaints
  • Greet visitors and conduct mini tours
  • Provide clerical and computer support to managers
  • Complete records for meal voucher cash transactions
  • Promote excellent customer service with all building users

Requirements summary:

  • Grade 12 education completed
  • Excellent verbal and written communication
  • Proven customer service experience
  • Proven organizational skills and multitasking
  • MS Office proficiency (Excel, Word, PowerPoint)
  • Provincial police check and tuberculosis screening

Tools & skills

MS ExcelMS Word
Source and dates

Employer career site / ATS feed · phenom

Employer posting date
2026-10-13
First seen by our source
2026-10-09
Source record updated
2026-10-17

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Travelair: none · ground: none
Work settingCare home
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Background checkscriminal record
EducationHigh school (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Sienna Senior Living

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Cultivating happiness in daily life

Full company description

At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes. Sienna is one of Canada’s largest owners and operators of senior living options, with 100+ high-quality residences in key markets in Ontario, British Columbia, Alberta and Saskatchewan. We offer independent living, assisted living and memory care under our Aspira retirement brand, as well as long-term care, specialized programs and services, and expert management services. Our approximately 15,000 team members are committed to helping residents discover happiness through personalization, choice and community engagement in a comfortable, home-like setting. Our aim is to consistently create a positive resident experience, along with a high-performing team and workplace culture that are driven by shared Values and a commitment to innovation and excellence. As leaders in the sector, we leverage technology and best practices to constantly set new benchmarks for quality. At the same time, we never lose sight of our vision— to be Canada’s most trusted and most loved senior living provider.

LinkedIn followers
52,150
People associated on LinkedIn
3,313
Reported office locations
  • 302 Town Centre Blvd, Suite 300, Markham, Ontario L3R0E8, CA
  • 225 St George St, Toronto, ON M5R 2M2, CA
  • 1850 Rosser Ave, Burnaby, British Columbia V5C 5E1, CA
  • 870 Westminster Ave, Kamloops, British Columbia V2B 1N9, CA
  • 2100 Benvoulin Ct, Kelowna, British Columbia V1W 3A4, CA
  • 317 Winnipeg St, Penticton, British Columbia V2A 8J9, CA
  • 2245 Kelly Ave, Port Coquitlam, British Columbia V3C 0B1, CA
  • 2267 Kelly Ave, Port Coquitlam, British Columbia V3C 6N4, CA
  • 2525 King George Blvd, Surrey, British Columbia V4P 0C8, CA
  • 2088 152 St, Surrey, British Columbia V4A 9Z4, CA
  • 2829 34th St, Vernon, British Columbia V1T 9G4, CA
  • 287 King St S, Alliston, Ontario L9R 0C4, CA
  • 30 Jack Crescent, Arnprior, Ontario K7S 3Y7, CA
  • 132 Edgehill Dr, Barrie, Ontario L4N 1M1, CA
  • 110 Lillian Crescent, Barrie, Ontario L4N 5H7, CA
  • 30 College St. W, Belleville, Ontario K8P 0A9, CA
  • 60 West St, Bobcaygeon, Ontario K0M 1A0, CA
  • 18 Trent Dr, Campbellford, Ontario K0L 1L0, CA
  • 265 Main St E, Grimsby, Ontario L3M 1P7, CA
  • 3501 Campeau Dr, Ottawa, Ontario K2K 0C1, CA
  • 121 Morton Ave, Keswick, Ontario L4P 3T5, CA
  • 833 Sutton Mills Ct, Kingston, Ontario K7P 2N9, CA
  • 2485 Princess St, Kingston, Ontario K7M 3G1, CA
  • 800 Edgar St, Kingston, Ontario K7M 8S4, CA
  • 471 Cataraqui Woods Dr, Kingston, Ontario K7P 0E6, CA
  • 868 Doon Village Rd, Kitchener, Ontario N2P 3A4, CA
  • 350 N Centre Rd, London, Ontario N6G 5G3, CA
  • 45 Martin St, Milton, Ontario L9T 2R1, CA
  • 1255 Bloor St E, Oshawa, Ontario L1H 0B3, CA
  • 2645 Innes Rd, Ottawa, Ontario K1B 3J7, CA
  • 12 Alma St, Perth, Ontario K7H 2R7, CA
  • 1218 Michigan Ave, Sarnia, Ontario N7S 6L1, CA
  • 130 Midland Ave, Scarborough, Ontario M1N 4E6, CA
  • 113 Scott Street, St. Catherines, Ontario L2N 7L2, CA
  • 866 Sheppard Ave W, Toronto, Ontario M3H 2T5, CA
  • 7371 Martin Grove Rd, Vaughan, Ontario L4L 9N2, CA
  • 605 Laurelwood Dr, Waterloo, Ontario N2V 2W7, CA
  • 1953 Cabana Rd W, Windsor, Ontario N9G 2X6, CA
  • 45586 McIntosh Dr, Chilliwack, British Columbia V2P 7W8, CA
  • 920 Desmond St, Kamloops, British Columbia V2B 5K6, CA
  • 325 Drysdale Blvd, Kelowna, British Columbia V1V 1P5, CA
  • 10163 Konschuh Road, Lake Country, British Columbia V4V 2M2, CA
  • 8816 97th St, Osoyoos, British Columbia V0H 1V5, CA
  • 2240 Hawkins St, Port Coquitlam, British Columbia V3B 0M2, CA
  • 19550 Fraser Hwy, Surrey, British Columbia V3S 6K5, CA
  • 2337 Butt Road, West Kelowna, British Columbia V4T 3L3, CA
  • 130 Owen St, Barrie, Ontario L4M 3H7, CA
  • 28 Boyed, P.O. Box 670, Bobcaygeon, ON K0M 1A0, CA
  • 2656 Line 6, Bradford, Ontario L3Z 2A1, CA
  • 9257 Goreway Dr, Brampton, Ontario L6P 0N5, CA
  • 215 Sunny Meadow Blvd, Brampton, Ontario L6R 3B5, CA
  • 133 Kennedy Rd S, Brampton, Ontario L6W 3G3, CA
  • 10260 Kennedy Rd N, Brampton, Ontario L6Z 4N7, CA
  • 389 West St, Brantford, Ontario N3R 3V9, CA
  • 143 Mary Street, Creemore, Ontario L0M 1G0, CA
  • 120 Barnswallow Dr, Elmira, Ontario N3B 2Y9, CA
  • 70 Humberline Dr, Toronto, Ontario M9W 7H3, CA
  • 200 Kelly Dr, Gravenhurst, Ontario P1P 1P3, CA
  • 263 Wonham St S, Ingersoll, Ontario N5C 3P6, CA
  • 2250 Hurontario St, Mississauga, Ontario L5B 1M8, CA
  • 4350 Mississauga Rd, Mississauga, Ontario L5M 7C8, CA
  • 1742 Bristol Rd W, Mississauga, Ontario L5M 1X9, CA
  • 401 William St, North Bay, Ontario P1A 1X5, CA
  • 22 Norfinch Dr, North York, Ontario M3N 1X1, CA
  • 835 W Ridge Blvd, Orillia, Ontario L3V 8B3, CA
  • 1541 St. Joseph Boulevard, Orleans, Ontario K1C 7L3, CA
  • 170 Red Maple Rd, Richmond Hill, Ontario L4B 4T8, CA
  • 1000 Ellesmere Rd, Toronto, Ontario M1P 5G2, CA
  • 130 Midland Ave, Scarborough, Ontario M1N 4B2, CA
  • 3051 Lawrence Ave E, Scarborough, Ontario M1P 2V7, CA
  • 5501 Abbott St E, Stittsville, Ontario K2S 2C5, CA
  • 13621 9th Line, Stouffville, Ontario L4A 3C8, CA
  • 5935 Bathurst St, Toronto, Ontario M2R 1Y8, CA
  • 1800 O'Connor Dr, Toronto, Ontario M4A 1W7, CA
  • 2005 Lawrence Ave W, Toronto, Ontario M9M 3V4, CA
  • 92 Island Rd, Toronto, Ontario M1C 2P5, CA
  • 40 Friuli Ct, Woodbridge, Ontario L4L 9T3, CA
  • 5400 Steeles Ave W, Woodbridge, Ontario L4L 9S1, CA
Business categories
  • Health Care
  • Communities
  • Real Estate
Other recorded names
  • Sienna Senior Living
  • Niagara Long Term Care Residence
Specialties
  • Retirement Living
  • Long-Term Care
  • Consulting Services
  • Management Services
  • Residential Care
  • Complex Care
  • Independent Living
  • Assisted Living
  • and Memory Care
Profile identifies a recruitment agency
No
Reported total investment
920,688,068

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes. Sienna is one of Canada’s…

FieldValue
IndustryHospitals and Health Care
Company size10,001+ employees
HeadquartersMarkham, Ontario
Organization typePublic Company
Year founded1972
SpecialtiesRetirement LivingLong-Term CareConsulting ServicesManagement ServicesResidential CareComplex CareIndependent LivingAssisted Livingand Memory Care
Open jobs on Jobsy525
LinkedInView page
Job description

Concierge

Rate of Pay: $18.08

This posting is for a new position

We’re opening a brand-new, state-of-the-art Campus of Care in Brantford, offering both Retirement Living and Long-Term Care in one compassionate and innovative community. We're looking for caring, committed team members to help us make a difference every day.

At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Brant's Landing their home. Join us in a role where knowing each resident not just by name, but by story, is not just possible, it is expected. Our purpose is to cultivate happiness in daily life! We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect.

As a Concierge your typical day will impact in the following ways:

• Responding to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing.

• Promoting excellent customer service in all personal interactions with visitors, families, residents and team members.

• Greeting all visitors to the building and ensures that their needs are addressed in a pleasant and unhurried fashion and conducts mini tours in accordance with policies and procedures.

• Providing clerical and computer support to all managers as requested.

• Completing required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.

• Performing other duties as assigned.

Must haves:

• Completion of grade 12 education.

• Excellent verbal and written communication skills.

• Positive attitude and proven customer service skills through related work experience.

• Proven organizational skills and ability to multi task.

• Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.

• As part of legislative requirements, all successful candidates must meet the provincial police check and tuberculosis screening requirements as applicable.

• All applicants must successfully pass the prescribed Criminal Records Check. Applicable to British Columbia applicants.

Bonus Points for having:

• Additional applied courses i.e. office administration preferred.

Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

Sienna Senior Living may utilize artificial intelligence to screen and assess applicants for this position.

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