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Posted 6 months ago

Dispatcher

@ JDI

View all jobs Website

Lower Sackville, Nova Scotia

Full-time
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SIGNALS

Overview

J.D. Irving, Limited is hiring a full-time Dispatcher for its Industrial Commercial Supplies team to coordinate daily deliveries in Atlantic Canada. The role involves scheduling loads, communicating with drivers, sales and customers, and handling delivery paperwork in a fast-paced office.

Responsibilities:

  • Plan efficient delivery schedules and loads
  • Communicate with drivers, sales and customers
  • Coordinate vehicle maintenance
  • Troubleshoot delivery problems and process paperwork

Requirements summary:

  • Excellent computer skills and Microsoft Office
  • Excellent people skills
  • High attention to detail and organization
  • Ability to multi-task under pressure

Tools & skills

Microsoft Officephoneradioemail

Benefits mentioned

Health insuranceDentalVisionRetirement planEmployee assistancePaid time offWellnessEmployee discount
Source and dates

Employer career site / ATS feed · oraclecloud

Employer posting date
2026-05-22
First seen by our source
2026-10-08
Source record updated
2026-10-23

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedGenerous paid time off, Retirement plan, Employee discount, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description

Dispatchers are responsible for the daily management of coordinating deliveries in their area. This includes communicating and working with members of our fleet, sales team, and back-end operations team to provide exceptional service to our customers. This position is for our Industrial Commercial Supplies team.

Communicate daily via phone, radio, and emails with an assigned fleet of drivers to ensure proper load instructions are passed along and carried out.

  • Determines the most efficient delivery schedules, taking various factors such as driver availability, size of load, trip length, etc. into consideration.
  • Work with sales team to co-ordinate customer’s delivery requests.
  • Maintains regular and professional communication with the customer.
  • Plan loads/runs to ensure the best time efficiency and load factor.
  • Coordinate vehicle maintenance.
  • Assist other dispatch/shipping staff as required during spikes in workload.
  • Troubleshoot delivery problems.
  • Process paperwork according to company shipping procedures.
  • Manage multiple and changing priorities.
  • Enjoy working in a fast-paced environment.
  • High detail and well organized.
  • Ability to multi-task and willingness to learn.
  • Work well with minimal supervision, under pressure, and within time constraints in a busy environment.
  • Excellent people skills.
  • Excellent computer skills and familiarity with Microsoft Office.

What We Offer

  • Wellness Program
  • Employee and Family Assistance Plan
  • Employee Discounts
  • Medical, Dental, Vision, RRSP Matching, and PTO benefits
  • Growth and development opportunities through the greater J.D. Irving, Limited organization
Industrial Commercial Supplies (ICS) provides building materials specifically for commercial and industrial projects in Atlantic Canada. We are dedicated to serving commercial contractors with specialty commercial products for the entire building envelope. We work with the best brands in the commercial building space for interior fit up, commercial roofing, foundation supplies, above and below grade membranes and coatings as well as the required tools and accessories. As a part of the Retail and Distribution Division of J.D. Irving, Limited, we strive to deliver exceptional customer service through our fast and flexible fleet delivery system, technical expertise, and commitment to safety. While focusing on continuous business improvement, we are dedicated in developing our people by providing on-site training and promoting our values within the organization.

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

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