Educational Support Aide

This position has an end date of April 30, 2027.

Location - This role is in-person. Work primarily takes place at Augustana Campus, Camrose.

Augustana Student Success and Accessibility is seeking an Educational Support Aide (ESA) for the current academic year. The ESA plays an important role in supporting students with disabilities in achieving their academic goals and maximizing their learning experience. Clear, consistent communication and reinforcement of University of Alberta regulations, policies, and procedures are required with students and staff.

Other Information: Hours are dependent on student enrolment and class scheduling, with certain days requiring longer shifts than others. Please note that this position is contingent upon student enrollment and active need. Should a student withdraw or no longer require an ESA, the contract will end prior to the scheduled end date.

• Escort and accompany assigned student(s) in class, while modelling positive academic, social, and professional behaviours in the classroom.
• Guide student(s) in understanding instructions and completing classroom or laboratory tasks under their direction when barriers arise, ensuring support remains focused on access rather than tutoring.
• Observes and monitors the student's unique health indicators and communicates regarding moving to a safe place.
• Walks with students to and from classes/labs to assist in wayfinding on campus.
• Supports students in accessing and using approved assistive technologies, digital tools, and current learning platforms.
• Encourage students to utilize approved academic accommodations and support them in communicating effectively with instructors.
• Support students in organizing coursework, understanding assignments, and developing effective study habits, without tutoring.
• Reinforce learning strategies such as note-taking, time management, task planning, and prioritization.
• Promote independence, self-advocacy, and confidence.
• Performs other duties as required.

• A minimum of a high school diploma is required. An educational assistant certificate or related diploma is considered an asset.
• Empathy and intercultural competence in working with stakeholders of diverse backgrounds and abilities.
• Strong interpersonal, communication, and organizational skills.
• Ability to model positive academic habits, organization, and time management skills.
• Ability to multitask and seek solutions to immediate and short-term issues.
• Careful attention to complex details.
• Experience working with accessibility-related issues or persons with disabilities is an asset.
• Literacy or experience with Microsoft Office Suite and Google applications is an asset.
• First Aid Level 2 training is an asset (opportunity for training may be provided).

Application Instructions

Click "Apply Now" to submit your resume and cover letter.

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

Student Success and Experience (formerly Office of the Dean of Students) holds student support at the heart of everything we do. We provide services focused on student well-being and flourishing both in the classroom and beyond. We offer a wide range of services, including career guidance, health and wellness resources, academic support, and assistance for students facing unexpected challenges or personal difficulties. We also work closely with faculty and staff across campus to ensure students receive coordinated support when they need it most.

The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.